At The Residence Boutique Hotel, you'll be within a 10-minute drive of Melrose Arch Shopping Centre and Nelson Mandela Square. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 3 outdoor pools, a bar/lounge, and a fitness center.
Languages
Afrikaans, English, Zulu
At a glance
Hotel size
18 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Access to nearby indoor pool
Access to nearby health club
Golfing nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness center
Adjacent to a golf course
3 outdoor pools
Full-service spa
Spa tub
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Room amenities
Be entertained
IPod docking station
Flat-screen television
Satellite TV channels
CD player
Home comfort
Air conditioning
Free stocked minibar
Bathrobes and slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Egyptian cotton sheets
Pillowtop mattress
What to enjoy
Furnished balcony/patio
Fireplace
Individually furnished and decorated
Separate dining area
Freshen up
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Restaurant dining guide
Special features
Spa
Residence Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of ZAR 1615 per vehicle (one-way, maximum occupancy 3)
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for ZAR 1542.0 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Boutique Residence Hotel
Residence Boutique
Residence Boutique Hotel
Residence Boutique Hotel Johannesburg
Residence Boutique Johannesburg
The Hotel Johannesburg
The Residence Boutique Hotel Hotel
The Residence Boutique Hotel Johannesburg
The Residence Boutique Hotel Hotel Johannesburg
Frequently asked questions
Does The Residence Boutique Hotel offer free cancellation for a full refund?
Yes, The Residence Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Residence Boutique Hotel?
Yes, there are 3 outdoor pools.
Are pets allowed at The Residence Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Residence Boutique Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Residence Boutique Hotel?
Yes, an airport shuttle is available. The charge is ZAR 1615 per vehicle one-way.
What are the check-in and check-out times at The Residence Boutique Hotel?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Residence Boutique Hotel?
No, this hotel doesn't have a casino, but Gold Reef City Casino (10-min drive) and Montecasino (18-min drive) are both nearby.
What is there to do at The Residence Boutique Hotel and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. The Residence Boutique Hotel also has a sauna and a steam room, as well as a garden and access to a nearby health club.
Are there restaurants at or near The Residence Boutique Hotel?
Yes, there's an onsite restaurant, Piano Bar.
Does The Residence Boutique Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does The Residence Boutique Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
The Residence Boutique Hotel Reviews
Reviews
9,8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,8/10
Cleanliness
9,8/10
Staff & service
9,6/10
Amenities
9,8/10
Property conditions & facilities
9,0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 September 2024
A hidden gem
From the moment we arrived the staff we amazing. We have continued to get nice little surprises the whole time. Spa and onsite dining is also amazing. A perfect stay.
Ebony
Ebony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2024
A beautiful hotel with an outstanding level of service. We enjoyed our stay immensely and would definitely choose The Residence again.
Ann
Ann, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
01 July 2024
G
G, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
A wonderful hidden Gem. Fully recommended
shaun
shaun, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 April 2024
Laurie
Laurie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 April 2024
Very friendly and professional staff. Eager to accommodate your wishes. Dining room is excellent with no innovative menu well executed.
BRUCE
BRUCE, 2-night romance trip
Verified Expedia guest review
8/10 Very good
19 January 2024
Nice property however the swimming pool in our villa was not available, nor was the larger pool outside our villa. So two out of three pools were out of order. Not great. But otherwise the villa was clean, functional etc and the staff weee great
Ben
Ben, 1-night trip
Verified Expedia guest review
2/10 Poor
09 January 2024
Zinzi
Zinzi, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2023
Fantastic hotel, great food and outstanding service !!!!
Eduardo
Eduardo, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 October 2023
terrific staff and intimacy of hotel make this a terrific boutique hotel.
Michael
Michael, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2023
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2023
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2023
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2023
Rowan
Verified Expedia guest review
10/10 Exceptional
03 May 2023
Ross laird kennedy
Ross laird kennedy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 March 2023
What a fantastic hotel.
What a fantastic find this hotel was, just 30 minutes from Johannesburg airport. This hotel is well worth the 5 start rating and the service was excellent from our pick up from the airport to our return. Exceptionally good value. We would definitely recommend to other travellers.
glen
glen, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 November 2022
nice from far, but far from nice
Unfortunately I was left very disappointed.
- The room phone was faulty and I needed to walk to reception to get it attended to.
- The AC power plug by the desk was not working so I needed to run my cable across the floor.
- The irrigation system outside was not connected properly and spraying the patio and making a noise. The first request to repair went ignored and took a second request for someone to come repair, some 2 hrs later.
- Microwave was faulty and was told that I would not be able to use it! No offer to replace or fix.
- Ordered room service at 6.45pm. At 8pm nothing had arrived and I called reception. 2 min later a plate of ice cold food arrived. Sending it back, 25min later, I was then called informing me that they had run out of stock of that item. Chose a new meal which then arrived at 8.30pm, almost 2hrs after my initial order.
- Upon checkout, I was billed for that same meal twice!
- On advising the check out assistant of my disappointing stay, no apology of any sort, nor even acknowledgement of the issues was offered. It was clear that no training had been provided on how to deal with these situations.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2022
Christine
Christine, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 November 2022
Great discovery
This is a great boutique hotel. Rooms are roomy and extremely comfortable, spa and sauna in room, grounds are spectacular, excellent Resturant with indoor or outdoor seating, and a wonderful well trained staff. Micheal on piano really is exceptional and sets a wonderful mood for dinning and lounge area.
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2022
Lloyd
Lloyd, 1-night trip
Verified Expedia guest review
4/10 Fair
03 October 2022
The property is in a nice area and seems to have been nice years back.My experience (sept 14-17 2022) a bit of a nightmare.I booked one of the best rooms with a private jacuzzi.Room was stuffy and dusty.Furniture and decor is out dated and the So called private Jacuzzi didnt even work at all.The front desk staff has no Clue whats going on in the hotel and taking your grievances to them is a complete waste of time.This is just an average hotel which seems to have been great way back ,but now is just an average dumo not worthy to be called a luxury hotel.Was promised a refund for a night,but once i got back to my overseas destination,no one seemed to care and contacting them in anyway is a complete waste of time ,as no one ever calls,emails or contacts you back.Disgraceful how it can even call itself a 5 star hotel.Buyer Beware!!Dont believe all you see on their website..I gues those are the pictures from its early years.The place is stuffy and Musty .Most appliances in the rooms are rusty and as for the So called Jacuzzis..They dont work AND havent worked in a Long time(As i was told by the 5th WAITER who was sent to my room to "act"like he was fixing it.What a farce of a place..Nothing but a Bad experience here both from the hotel and the staff and management.
Bhekimpilo
Bhekimpilo, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
05 August 2022
Old World Charm with every modern comfort. The highly professional staff exceeds your expectations and makes you feel like family.
Edward
Edward, 4-night trip
Verified Expedia guest review
10/10 Exceptional
05 August 2022
Unique beautiful dream of a place! Will be back
Norah
Norah, 2-night romance trip
Verified Travelocity guest review
10/10 Exceptional
31 July 2022
Quite boutique hotel that feels like home. Great staff that’s attentive to your every need.
Diners enjoy the warmth of a roaring fire while listening to the serenades of an exceptional pianist.
A truly SPECIAL evening.