Sandton Sun and Towers

Photo gallery for Sandton Sun and Towers

Primary image
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Sandton Sun and Towers

Sandton Sun and Towers

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Sandton City Mall

9,0/10 Superb

307 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is R2 745
Price available on 2022/08/21
Map
Cnr Fifth & Alice Streets, Sandton, Gauteng, 2146
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Valet parking
  • Self parking
  • 24-hour room service
  • Massage/treatment rooms
  • In-room childcare
  • Business center
  • 7 meeting rooms
For families
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Sandton City Mall - 10 min walk
  • Nelson Mandela Square - 1 min drive
  • Montecasino - 11 min drive
  • Lion & Safari Park - 38 min drive
  • Gold Reef City - 29 min drive

Getting around

  • Lanseria Intl. Airport (HLA) - 27 min drive
  • O.R. Tambo Intl. Airport (JNB) - 34 min drive
  • Johannesburg Sandton Station - 7 min walk
  • Johannesburg Park Station - 27 min drive

About this property

Sandton Sun and Towers

Sandton Sun and Towers puts you 0.5 mi (0.8 km) from Sandton City Mall. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body treatments, and San Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a fitness center. The room service and helpful staff get great marks from fellow travelers.

Languages

Afrikaans, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 55 per night)
  • Onsite valet parking (ZAR 55 per night)
  • Onsite extended parking (ZAR 55 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Access to nearby health club

Working away

  • Business center
  • 7 meeting rooms
  • Conference space (3886 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 1984
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness center
  • 2 outdoor pools
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Afrikaans
  • English
  • French

Room amenities

Be entertained

  • 36-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hydromassage showerhead
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Sandton Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

Dining

San Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
San Deck - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs ZAR 55 per night
  • Valet parking costs ZAR 55 per night
  • Extended parking costs ZAR 55 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Sandton Sun
Sandton Sun Hotel
Sandton Sun Hotel Johannesburg
Sandton Sun Johannesburg
Sun Sandton
Sandton Sun Greater Johannesburg
Sun Hotel Sandton
Sandton Sun
Sandton Sun Towers
Sandton Sun and Towers Hotel
Sandton Sun and Towers Sandton
Sandton Sun and Towers Hotel Sandton

Frequently asked questions

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

9,0/10

Staff & service

9,3/10

Amenities

9,1/10

Property conditions & facilities

8,9/10

Eco-friendliness

6/10 Good

Service issues made the stay unbearable
The location of the hotel is great, it is right in the mall, so definitely easy to get around. The problem was the service. On the first night, we had terrible room service with a crazy waiting time. In the morning we had to wait for maintenance to come to our room for over an hour, to bring us a plug to use the hairdryer, we ended up leaving without using it. The guest relations and reception staff tried to help and were very apologetic. BUT then the next morning, we were woken up by room service who did not look at the room numbers correctly and had come to our room instead of the room 2 floors down ( and this happened 3 hours before our alarm was supposed to go off) . I then asked for coffee to be brought to our room, because they had not replaced the coffee station supply and we had to wait another hour and a half for that, and We only got it after I had gone down to reception. Then we went down to breakfast (2 hours before checking out) we had not finished packing and still had stuff on the bed, when we got back to the room, our stuff was on the floor and the bedding had been removed although the room had not been cleaned. So overall the service (not reception) was terrible, and really let down the whole stay. Would have wanted to redo the stay in hopes that the service would be better but would not want to be disappointed AGAIN.
Chera, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Sweater got stolen from my room.
My sweater was stolen from my room, they are not very helpful to locate it, they didn’t even feel sorry. I will not return.
Hua, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

ARMAN KAMIL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kwanele, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aviwe, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Krystle, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything it’s ok. People and food.
Paulo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing service and location
Sabira, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

What a beautiful place! Everything was top notch! Wonderful food, drinks and staff. Highly recommend!!
karen, 3-night romance trip
Verified Expedia guest review