Hanoi E Central Hotel

Photo gallery for Hanoi E Central Hotel

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Panoramic Suite | Terrace/patio
Panoramic Suite | Premium bedding, memory foam beds, minibar, desk
Premium bedding, memory foam beds, minibar, desk
Family Room | Premium bedding, memory foam beds, minibar, desk

Overview of Hanoi E Central Hotel

Hanoi E Central Hotel

4.0 star property
4-star hotel with restaurant, connected to a shopping center, near Hoan Kiem Lake

9,6/10 Exceptional

273 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Valet parking
  • 24-hour room service
  • Spa services
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
For families
  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 4 min walk
  • St. Joseph's Cathedral - 5 min drive
  • Hanoi Opera House - 4 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Gia Lam Station - 18 min drive
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)

About this property

Hanoi E Central Hotel

4-star hotel in the heart of Old Quarter
Consider a stay at Hanoi E Central Hotel and take advantage of a roundtrip airport shuttle, a terrace, and a library. Be sure to enjoy a meal at Cha Ca Lang restaurant, the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Valet parking (surcharge), concierge services, and ATM/banking services
  • Free newspapers, express check-in, and luggage storage
  • A porter/bellhop, a gift shop, and tour/ticket assistance
  • Guest reviews say great things about the overall value and helpful staff
Room features
All 21 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping, and desks


English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 9 floors


  • Check-in time from 2:00 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite valet parking (VND 300000 per night)


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Shared refrigerator
  • 24-hour room service

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Free use of nearby fitness center
  • Bicycle rentals nearby

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Umbrellas


  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services


  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the onsite spa services.


Cha Ca Lang restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 912000 per vehicle (roundtrip, maximum occupancy 2)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 480000.0 per night


  • Valet parking costs VND 300000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Does Hanoi E Central Hotel offer free cancellation for a full refund?
Yes, Hanoi E Central Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi E Central Hotel?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Hanoi E Central Hotel on 06 October 2022 start from R884, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi E Central Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi E Central Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi E Central Hotel?
Yes. Valet parking costs VND 300000 per night.
Is airport shuttle service offered by Hanoi E Central Hotel?
Yes, an airport shuttle is available. The charge is VND 912000 per vehicle roundtrip.
What are the check-in and check-out times at Hanoi E Central Hotel?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
What is there to do at Hanoi E Central Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hanoi E Central Hotel also has spa services.
Are there restaurants at or near Hanoi E Central Hotel?
Yes, there's an onsite restaurant, Cha Ca Lang restaurant. Nearby restaurants include Haka Coffee (3-min walk), Hidden Gem Coffee (3-min walk), and Always (3-min walk).
What's the area around Hanoi E Central Hotel like?
Hanoi E Central Hotel is a short 3-minute walk from Thang Long Water Puppet Theatre and 4 minutes' walk from Hoan Kiem Lake. Travelers say the area is walkable and good for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Anurag, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

khuong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lefebvre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lefebvre, 2-night trip
Verified Hotels.com guest review

8/10 Very good

TAM, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again!!
Very helpful front desk staff, able to assist with tours as well reloading your cell phone. Great location, Excellent breakfast buffet. One of best massages ever from the house spa.
Bridget, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Winter 2020
Service was excellent! Rooms and bathrooms were a little small, but good location to see the sights of old town and the French Quarter. Restaurant was good, but breakfast menu is limited. Noticed some mildew and floor very slippery in shower, otherwise would have given it 5 stars.
Elizabeth, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Every staff member was extraordinary. They were extremely attentive and kind. We felt we were well taken care of during our stay.
Karina, 2-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Great choice in central Hanoi
Great location and super nice staff. Room was nice and cosy!
Jerome, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is really nice and helpful. The rooms are clean and comfortable. We had an excellent time there and would gladly come back again
jinseok, 3-night family trip
Verified Hotels.com guest review