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Avra Imperial Hotel

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Orthodox Academy of Crete

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Avra Imperial Hotel

View from room
Balcony view
Aerial view
Point of interest
Point of interest
VIP Access

Reviews

9,0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Free beach club on site
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Garden

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Suite - Residence Collection

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds

View all photos for Premium Junior Suite, Private Pool - Residence Collection

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Junior Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Private Pool

Terrace/patio

Junior Suite, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Executive Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

View from room

Junior Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 64 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Executive Suite, Private Pool, Pool View

Terrace/patio

Executive Suite, Private Pool, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Private pool
Private spa tub
Air conditioning
Free rollaway/extra beds
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite, Private Pool - Residence Collection

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Suite, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Room, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Pool View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, Private Pool - Residence Collection

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, Private Pool - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room - Residence Collection

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room - Residence Collection

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Family Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Private Pool

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
  • 59.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Private Pool

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Private Pool

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 32.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Garden View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Sharing Pool)

Free toiletries, hair dryer, dressing gowns, slippers

Deluxe Room (Sharing Pool)

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 32.0 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Partial Ocean View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
HDTV
  • 32 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
Kolymvari, Platanias, Crete Island, 73006

What's nearby

  • Orthodox Academy of Crete - 11 min walk - 1.0 km
  • Platanias Beach - 18 min drive - 13.9 km
  • Afrata Beach - 23 min drive - 6.7 km
  • Falassarna Beach - 41 min drive - 29.8 km
  • Balos Beach - 86 min drive - 30.4 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 46 min drive

Restaurants

  • ‪Μύλος Καφέ - ‬1 min walk
  • ‪Al Fresco - ‬11 min walk
  • ‪Symposium Buffet Restaurant - ‬3 min drive
  • ‪Mythos - ‬8 min drive
  • ‪Almyrikia - ‬5 min drive

About this property

Avra Imperial Hotel

At Avra Imperial Hotel, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus activities like scuba diving and snorkeling are nearby. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Basilico, one of 5 restaurants, serves Mediterranean cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, German, Greek, Italian, Polish, Russian

At a glance

Hotel size

  • 328 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests are recommended to download the property's Avra Imperial App mobile app before check-in
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 5 and up; COVID-19 vaccination record requirement applies to all guests aged 10 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Art supplies
  • Children's books
  • Baby monitor
  • Baby bath
  • Changing table
  • Cabinet locks
  • Corner guards
  • Outlet covers
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Private winery tours
  • Winery release events
  • Shopping
  • Pool table
  • Bicycle tour information
  • Bike shuttle
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Motor boating nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Coworking spaces
  • Conference center (21528 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike repair services
  • Bike shuttle
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2011
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Local maps
  • Restaurant dining guide

Special features

Spa

Apivita Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Basilico - Overlooking the pool and garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Blue Dong - Overlooking the pool and garden, this sushi bar specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Al Fresco Trattoria - This poolside restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Xatheri Cretan restaurant - This poolside buffet restaurant serves breakfast and dinner. Reservations are required. Open daily.
Avra Seaside - This beachfront seafood restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • Guests under 15 years old are not allowed in the health club, fitness facility, or spa tub, while guests under 10 years old are only allowed in the swimming pool with adult supervision
  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1042K015A0208201

Also known as

Avra Beach Imperial
Avra Imperial Beach
Avra Imperial Beach Platanias
Avra Imperial Beach Resort
Avra Imperial Beach Resort Platanias
Avra Imperial Resort
Avra Imperial Hotel Platanias
Avra Imperial Platanias
Avra Imperial
Avra Imperial Hotel Hotel
Avra Imperial Hotel Platanias
Avra Imperial Hotel Hotel Platanias

Frequently asked questions

Does Avra Imperial Hotel offer free cancellation for a full refund?
Yes, Avra Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Avra Imperial Hotel?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Avra Imperial Hotel?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Avra Imperial Hotel?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Avra Imperial Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Avra Imperial Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Avra Imperial Hotel also has 3 bars, an indoor pool, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Avra Imperial Hotel?
Yes, there are 5 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and garden views.
Does Avra Imperial Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Avra Imperial Hotel like?
Avra Imperial Hotel is located on the waterfront, a short 11-minute walk from Orthodox Academy of Crete and 10 minutes' walk from Gonia Monastery.

Avra Imperial Hotel Reviews

Reviews

9,0

Wonderful

9,2/10

Cleanliness

9,0/10

Staff & service

9,4/10

Amenities

9,2/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

8/10 Very good

Poppy, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Every little thing we needed they took care of. Amazing stay.
Amanda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Liam, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet, relaxing resort
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
Jade, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
Ronny, 7-night romance trip
Verified Expedia guest review

2/10 Poor

Paula Irina, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The Best hotel and superb service, staff really go the extra mile to make it a holiday to remember. Great dining options and amenities. Beautiful hotel too and surrounding area
Petros Sotiri, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic all inclusive stay with family
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
Rishi, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.
Rohit, 7-night family trip
Verified Expedia guest review

8/10 Very good

No sun on our patio
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
June, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would recommend
Was such a beautiful hotel, food was amazing out of this world so much choice. Staff all so friendly. Would recommend. Sun beds and chairs around pool was not very comfortable after a while.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
VASILIKI, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay
The whole experience was amazing. The hotel is beautiful, the staff is friendly and efficient, the bedroom is spacious and comfortable. The swimming pool is so good, with a bar service inside so you can have drinks by the pool. The buffet has a lot of options, for all tastes, and it is delicious. We really enjoyed the stay and would definitely come back.
Nathalia, 7-night trip
Verified Hotels.com guest review

6/10 Good

Mohamed Javed, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abby, 7-night trip
Verified Expedia guest review

8/10 Very good

Resort Amazing but room not as good as expected!
The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.
Anthony, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ryan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
Kinga, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

John-Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Urszula, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay, would stay again!
Katarina, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alexander, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tom, 6-night trip
Verified Expedia guest review