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The Towers at Lotte New York Palace

5.0 star property
Luxury hotel with restaurant, near 5th Avenue

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Photo gallery for The Towers at Lotte New York Palace

42-inch plasma TV with cable channels, TV, video game console
Property video
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby lounge
Luxuriate in the heart of Manhattan at The Towers at Lotte New York Palace. Unwind with a coffee, explore shopping on site, or indulge in rejuvenating spa treatments. With a garden to stroll through and an on-site restaurant for breakfast and lunch, this boutique hotel is perfect for those seeking comfort and relaxation.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Pet-friendly
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Health club
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business center
  • Meeting rooms

For families (6)

  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
The current price is R16 648
R19 668 total
includes taxes & fees
20 Jul - 21 Jul

Similar properties

Lobby

Lotte New York Palace

  • Spa
  • Pet-friendly
  • Parking available
  • Internet access
9.0 out of 10, Wonderful, 1 519 reviews
The price is R8 594
R10 427 total
includes taxes & fees
07 Jul - 08 Jul
Lotte New York Palace
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About the area

Map
455 Madison Avenue, New York, NY, 10022

What's nearby

  • 5th Avenue - 3 min walk - 0.3 km
  • Rockefeller Center - 5 min walk - 0.5 km
  • Grand Central Terminal - 9 min walk - 0.8 km
  • Times Square - 10 min walk - 0.9 km
  • Broadway - 11 min walk - 1.0 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Newark Liberty Intl. Airport (EWR) - 20 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive
  • Long Island City Station - 4 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 23 min walk
  • 5 Av.-53 St. Station - 3 min walk
  • 51 St. Station - 4 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 7 min walk
  • Free area shuttle

Restaurants

  • ‪Toasties - ‬1 min walk
  • ‪Joe's Home of Soup Dumplings - ‬3 min walk
  • ‪Mangia - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Duke Eatery - ‬3 min walk

About this property

The Towers at Lotte New York Palace

The Towers at Lotte New York Palace puts you in a great location, within just a 10-minute walk of 5th Avenue and Rockefeller Center. You can indulge in massages, facials, or aromatherapy, and Pomme Palais serves breakfast and lunch. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: 5 Av.-53 St. Station is 3 minutes and 51 St. Station is 4 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 176 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2 AM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only, up to 11 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 90 per day)
DONE

Off-site

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Health club
  • Spa services
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • Video-game console
  • DVD player
  • 42-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Pomme Palais - This café serves breakfast and lunch.
Villard Restuarant - This restaurant serves breakfast only. Open daily.
Gold Room - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Utility fee: USD 28.69 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 to 26 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 100.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Covered valet parking costs USD 90 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Towers New York Palace
Towers Palace
Towers Palace Hotel
Towers Palace Hotel New York
Towers Lotte New York Palace Hotel
Towers Lotte Palace Hotel
Towers Lotte New York Palace
Towers Lotte Palace
The Towers At Lotte York York
The Towers at Lotte New York Palace Hotel
The Towers at Lotte New York Palace New York
The Towers at Lotte New York Palace Hotel New York

Frequently asked questions

Does The Towers at Lotte New York Palace offer free cancellation for a full refund?

Yes, The Towers at Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Towers at Lotte New York Palace?

Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Towers at Lotte New York Palace?

Yes. Valet parking costs USD 90 per day.

What are the check-in and check-out times at The Towers at Lotte New York Palace?

Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Towers at Lotte New York Palace?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at The Towers at Lotte New York Palace and nearby?

The Towers at Lotte New York Palace has a health club and spa services, as well as a garden.

Are there restaurants at or near The Towers at Lotte New York Palace?

Yes, there's an onsite restaurant, Pomme Palais.

What's the area around The Towers at Lotte New York Palace like?

The Towers at Lotte New York Palace is in Manhattan, a short 3-minute walk from 5 Av.-53 St. Station and 2 minutes' walk from 5th Avenue.

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The Towers at Lotte New York Palace Reviews

Reviews

9,2

Wonderful

9,4/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

8,6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
View
Tower
Elevator
Room service
Concierge
Lobby
Bathroom

Reviews

10/10

We loved our stay!
4-night trip

10/10

Amazing roomy suites in the Towers, get the corner suite with an incredible skyline view. We've stayed at all the top luxury hotels and The Towers is in a class by itself in my opinion. We will be back.
1-night trip

10/10

This is always a GREAT place for Christmas time. Best service, location and accommodations.
4-night trip

10/10

it was a very nice and large room with excellent service and location was fantastic.
4-night trip

10/10

Wonderful Hotel and the staff were all amazingly helpful and kind.
4-night trip

10/10

Had a wonderful time. Would highly recommend
5-night trip

10/10

Such beautiful decor and views, generous room size and friendly professional service
8-night trip

10/10

Great staff
2-night trip

10/10

Just wow
3-night trip

10/10

This property is very unique. Beautiful historic place.
4-night trip

10/10

Hands down one of the best hotel stays
7-night trip

10/10

Everything is great here, and surprisingly quiet given the location.
3-night trip

10/10

Lovely stay, staff are very helpful throughout our stay
4-night trip

10/10

Great stay, perfect location. Minor touches in the room could be fixed to make it nicer
3-night trip

10/10

great location and great hotel
3-night trip

8/10

Staff made us feel so welcomed, comfortable, and practically like royalty. Room was very spacious compared to a typical hotel room. Plenty of closet space. Location was great. Close to shopping and a couple blocks from Metro. Walking distance to Times Square and Central Park. For a 5 star hotel, the room showed quite of bit of wear and tear.
4-night trip

8/10

Not exactly a 5 star experience. Location good. Views very good
2-night trip

10/10

Beautiful property!
4-night trip

10/10

Anna Marie was so kind in making sure we had everything we needed at the front desk. From the bell hop to the room service Everything was wonderful. Our view was amazing and our room was outstanding. It was perfect for our three generation girls trip. Thank you for all you do
View from room
2-night trip

10/10

Excellent all around.
5-night trip

10/10

Our stay was fabulous. Staff was courteous, prompt and friendly. We will be coming back to stay again.
3-night trip

10/10

The view from the room is great, overseeing the St. Patrick’s Church.
3-night trip

10/10

Beautiful hotel with incredible service, spacious rooms, excellent fitness center, and in a great location! I highly recommend this hotel in NYC!
1-night trip

10/10

Staff was amazing!
1-night trip

10/10

I’ve stayed in many hotels in NYC and this was by far the best experience I’ve ever had. The hotel itself is beautiful both inside and out. The staff were all friendly and helpful. The location was wonderful. The views from the room were amazing. I cannot recommend enough!
3-night trip