The hotel staff was very helpful, the hotel was clean and very conveniently located near restaurants and a subway station. The rooms themselves are very, very small. I have stayed at many hotels in Japan, and my room at this hotel was perhaps the smallest I have experienced. The room was very neat, nicely attended and in very good shape, but very, very small. There is also virtually no English in the hotel. None of the room instructions are in English, no television stations are in English and the instructions for the electronically operated toilet had no English. The hotel is located at the edge of the "ladies district". When I got up to jog at 5:00 am, the ladies were still active. This did not bother me, however it may be something you want to consider if you are bringing children.