Motel One Hamburg - Alster

Riverfront hotel with bar/lounge, near Miniatur Wunderland

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Motel One Hamburg - Alster

Egyptian cotton sheets, premium bedding, desk, blackout curtains
Bar (on property)
Bar (on property)
View from room
View from room

Reviews

8,8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Multilingual staff
  • Luggage storage
  • Bike rental

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is R1 756
R2 107 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Private bathroom
  • 16.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Room (queen size or king size bed and view)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Hair dryer
Private bathroom
  • 16.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Steindamm 102, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 16 min walk
  • Hamburg City Hall - 4 min drive
  • Miniatur Wunderland - 5 min drive
  • Elbe Philharmonic Hall - 5 min drive
  • Hamburg Cruise Center - 5 min drive

Getting around

  • Hamburg Airport (HAM) - 22 min drive
  • Hamburg Central Station - 13 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 13 min walk
  • Hamburg Dammtor Station - 30 min walk
  • Lohmuhlenstrasse U-Bahn - 2 min walk
  • Berliner Tor Station - 8 min walk
  • Lubecker Street U-Bahn - 9 min walk

Restaurants

  • ‪Öz Urfa Kebap Haus - ‬5 min walk
  • ‪Slut Club - ‬5 min walk
  • ‪Pars Restaurant Hamburg - ‬2 min walk
  • ‪Café Türkis - ‬3 min walk
  • ‪La Famiglia - ‬6 min walk

About this property

Motel One Hamburg - Alster

When you stay at Motel One Hamburg - Alster, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. Public transportation is just a short walk: Lohmuhlenstrasse U-Bahn is steps away and Berliner Tor Station is 8 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 460 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (EUR 20.00 per day)
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2010
  • Terrace

Accessibility

  • Elevator
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 16.90 to 17.90 for adults, and EUR 0 to 17.90 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15.00 per pet, per night

Parking

  • Covered self parking costs EUR 20.00 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Motel One Hamburg-Alster
Motel One Hotel Hamburg-Alster
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Motel One Hamburg-Alster Hotel
Motel One Hamburg Alster
Motel One Hamburg Alster
One Hamburg Alster Hamburg
Motel One Hamburg - Alster Hotel
Motel One Hamburg - Alster Hamburg
Motel One Hamburg - Alster Hotel Hamburg

Frequently asked questions

Does Motel One Hamburg - Alster offer free cancellation for a full refund?
Yes, Motel One Hamburg - Alster does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Motel One Hamburg - Alster?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Motel One Hamburg - Alster?
Yes. Self parking costs EUR 20.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Motel One Hamburg - Alster?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Motel One Hamburg - Alster?
No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
What's the area around Motel One Hamburg - Alster like?
Motel One Hamburg - Alster is located by the river in Hamburg-Mitte, a short 2-minute walk from Lohmuhlenstrasse U-Bahn and 14 minutes' walk from Moenckebergstrasse.

Motel One Hamburg - Alster Reviews

Reviews

8,8

Excellent

9,6/10

Cleanliness

9,0/10

Staff & service

8,0/10

Amenities

9,2/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

10/10 Exceptional

Janmesh, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Alexander, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 4-night trip
Verified Expedia guest review

6/10 Good

Edgar, 1-night trip
Verified Expedia guest review

8/10 Very good

Hamburg hotel
It was Ok, room too hot.
malcolm, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Bryan, 3-night business trip
Verified Hotels.com guest review

6/10 Good

I stayed one night and it was a comfortable stay. Here are the pros and cons for me: Pros: -The gentleman at reception was polite and very efficient. As the room was vacant he offered me a much earlier check in which was very useful as I had arrived early. -Hotel and the room were very clean. -It is located very close to a metro station, the area is fairly decent and not far from the city centre. It was a cold winter day. The room was quiet. Cons: There is no coffee/tea making facility in the room, which is a standard everywhere I have stayed before. I did not see any bins in the room and had to use the toilet bin for my rubbish. The room did not have a wardrobe. There was a basic rack however. I expect the above basic room facilities of a hotel in this class. Will I stay again? Only if I have to and found no better options.
Alirteza, 1-night trip
Verified Expedia guest review

10/10 Exceptional

JINHUA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fidel at the desk was very helpful and atttentive..infact all staff were very accomodating and friendly..very beautiful clran modern hotel..glad i stayed here
David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

quiet and convenient
Menggang, 2-night trip
Verified Expedia guest review

10/10 Exceptional

very clean modern hotel and only 50 meters from train stop well run and provided a good place to stay. not in heart of city but only 5-10 mins by u Bahn which is very cheap to get around
michael, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

ALANA CAROLINA, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The rooms are small but efficient and clean. The bar is trendy but understaffed for the numbers of patrons at least nights I was there. They were slow in serving. But overall a good location.
Kraig, 3-night trip
Verified Expedia guest review

8/10 Very good

Clean compact budget hotel. Good location 9 minutes by foot from central train station. Friendly staff
OLEG, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel in a great location
Great hotel in a great location. Easy access to the underground. Breakfast was delicious and well-priced. Parking on-site made arrival and departure easy.
2-night trip
Verified Hotels.com guest review

6/10 Good

Under my motel one expectation.
Only stayed overnight. The motel one standard is very high as usual. and it is not the first time i was using them. I was bit dissapointed that I called 2 times in space of 15 min. before arrival to hear about parking in the area and nobody answered, although there were 5 people at the front desk. Arrived late and check in took some time due to training of new employee. There are more then 15 floors of this motel one, but somehow we got the smallest room possible.(maybe ever for a double room). Not the greatest motel one stay but you cant be lucky every time.
Goran, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Lackluster stay
The hotel asked of we wanted to add breakfast to our stay which we did and then made us pay separately for it. The breakfast was very lacklustre, cereal and sandwich makings. The room was extremely tiny with very little room to walk or sit in. There was no phone available even at the front desk for local calls and there was no printer available either. No vending machines bit the bar was open 24hrs with very overpriced food and drinks.
Lisa, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Make sure you pay in euro
I liked the hotel, but had to pay 21 euro extra using my credit card because the receptionist asked if I wanted to pay in my own currency and I thought why not, it would be easiere to calculate with. She did however not tell me that it would cost 21 euro extra in a virtual "currency exchange". When I found out I asked them to return the purchase since I hadn't been told this would happen. This was apparantly not possible., which of course is complete rubbish. 21 euro right out the window... The neighborhood is basicly only with Muslim stores. It was a bit like China town just with muslims.. we found a great Turkish restaurant though with great meats (but no beer, since it was muslim) The room was good and the beds very comfortable. The breakfast buffet was okay, but there were only bread and cereal. I expected some scrambled eggs and bacon or other hot dishes. Overall it was ok, but I wont be returning to that particular hotel.
Stinne, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Good hotel
Quiet and comfortable
Ross, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Price in good relationship to offer
+ Bio-certified Joghurt, butter and milk @breakfast + several supermarket and pharmacy in the surrounding area + directly @ bus and U-Bahn station - Very small room, very small bathroom - No fresh fruits, only canned fruit salad @breakfast - no electric water heater - Bed too smooth for me
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good value but improvements needed
Quality hotel but can be better such as fridge and small wardrobe needed in the room
kerem, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel close to city centre. Walked from train station but much easier to get the underground.
1-night trip
Verified Hotels.com guest review