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The Riverside Hotel

Photo gallery for The Riverside Hotel

Front of property
Outdoor pool, open 8:00 AM to 7:30 PM, pool umbrellas
Outdoor pool, open 8:00 AM to 7:30 PM, pool umbrellas
Outdoor pool, open 8:00 AM to 7:30 PM, pool umbrellas
Suite | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Overview of The Riverside Hotel

The Riverside Hotel

4.0 star property
Durban North beach hotel with 2 bars/lounges and outdoor pool

7,8/10 Good

187 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Internet access
  • Airport transfer
  • Gym
The price is R1 738
Price available on 2022/12/18
Map
10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Room service
  • In-room childcare
  • 24-hour business center
  • Conference center
For families
  • Babysitting (surcharge)
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Durban Beach - 3 min drive
  • UShaka Marine World - 15 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Caffe Java - 3 min drive
  • Republik - 3 min drive
  • Indian Connection - 3 min drive
  • Lupa Osteria - 3 min drive
  • The Mad Italian - 3 min drive

About this property

The Riverside Hotel

The Riverside Hotel is a great choice for your beach stay in Durban North, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of a health club. Offering pool views, Riverside Cafe serves breakfast, lunch, and dinner. There are 2 bars/lounges and a snack bar/deli at this upscale hotel, along with in-room conveniences like refrigerators and microwaves.

Languages

English, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 169 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi and wired Internet access in public areas*
  • Free WiFi in rooms

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available on request)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

Languages

  • English
  • Zulu

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Riverside Cafe - This poolside restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Riverside Poolside Bar - This poolside sports bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hops - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for ZAR 55 (rates may vary)
  • Wired Internet access is available in public areas for ZAR 55 (rates may vary)
  • Buffet breakfast is offered for an extra charge of ZAR 140 for adults and ZAR 100 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:30 PM
  • Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Three Cities Riverside
Three Cities Riverside Durban
aha Riverside Hotel Durban
Three Cities Riverside Hotel Durban
Riverside Hotel Durban
aha Riverside Hotel
aha Riverside Durban
aha Riverside
aha Riverside Durban North
The Riverside Hotel Hotel
The Riverside Hotel Durban North
The Riverside Hotel Hotel Durban North

Frequently asked questions

Does The Riverside Hotel offer free cancellation for a full refund?
Yes, The Riverside Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Riverside Hotel?
As of 06 December 2022, prices found for a 1-night stay for 2 adults at The Riverside Hotel on 18 December 2022 start from R1 738, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Riverside Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Riverside Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:30 PM.
Are pets allowed at The Riverside Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Riverside Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by The Riverside Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Riverside Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Riverside Hotel?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (9-min drive) and Sibaya Casino (15-min drive) are both nearby.
What is there to do at The Riverside Hotel and nearby?
Have fun with activities like boat tours, hiking, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. The Riverside Hotel also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near The Riverside Hotel?
Yes, Riverside Cafe offers pool views and poolside dining. Nearby restaurants include Nando's (2 mi), Britannia Hotel (2.2 mi), and Butcher Boys (2.5 mi).
Does The Riverside Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and a coffee maker.
What's the area around The Riverside Hotel like?
The Riverside Hotel is located by the river, a short 17-minute walk from Umgeni River Bird Park and 11 minutes' walk from Beachwood Mangroves Nature Reserve.

Overall score and ratings

7,8

Good

8,2/10

Cleanliness

7,9/10

Staff & service

7,0/10

Amenities

7,8/10

Property conditions & facilities

8,2/10

Eco-friendliness

8/10 Very good

Arnold, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Water issues!!!
Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Aaliyah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Arnold, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ntombikayise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Was a good stay overall
Wesley, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel tried cancelling booking after payment.
Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel. Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled. I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room. This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vinodh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Renuka, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Dissatisfied
Candis, 1-night trip
Verified Hotels.com guest review