Villa Mahapala

Great staff

The reviews are really mixed about Villa Mahapala and I was hoping the better ones were more accurate. Overall very disappointing given how expensive this was. The rooms are very tired and for the price the linen felt unclean, towels had holes in them, the shower stopped working on the last day and the level of care was really low. No turn down service and had to ask repeatedly for the basics. No glasses, menus or bottle opener in the room. Bath blocked and toilet stopped working while I was there. The staff try however I wouldn’t recommend to anyone.

Great private villas with private pool villas almost due for an update. lovely main pool, handy position to beach & restaurants, would visit again

good things about Villa Mahapala: -Free breakfast -Fitness Center -Close to the beach -Private pool in your villa Things that need improvement: -The food for breakfast wasn't great. We didn't like that we had to pre order our breakfast the night before. It seemed less fresh doing it this way -no mosquito netting on the beds -One night at 10pm when we were in bed, almost asleep, we got a call from the front desk asking us about our breakfast order. A little too late in my opinion. -The following day we wanted to relax and have a late lunch and planned to go at 9:30am and got a call at 9 reminding us about breakfast. It just seemed pushy. -The pillows were too firm for our liking, but that's just on r opinion. -The front desk staff seemed very impersonal. They were great when we first checked in, but then after that they seemed to lose interest. Also, 2 of the three nights we were there at night all the front desk staff would just be sitting on their phones until I had to say "hello" to get their attention. -we asked about excursions/outings and no one ever got back to us.

Lovely stay in a private villa with great surrounding areas.