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All properties in Passau, Bavaria, Germany
1 room, 2 adults

DORMERO Hotel Passau

4,5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Kapuzinerstraße 32, Passau, BY, 94032, Germany

Luxury hotel in Passau with spa and restaurant
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Germany may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Value for money. Staff is nice. The only drawback is the hot water not enough for shower.…Jan 1, 2020
  • Original and excellent hotel ... I will be back for sure !Dec 13, 2019

DORMERO Hotel Passau

  • Standard Room

What’s around DORMERO Hotel Passau


  • Heart of Passau
  • Alte Bischoefliche Residenz - 16 min walk
  • Neue Bischoefliche Residenz - 16 min walk
  • St. Stephan's Cathedral - 16 min walk
  • Old Town Hall - 18 min walk
  • Ilztal - 23 min walk
  • Goldsteig Trail - 25 min walk
  • University of Passau - 25 min walk

Getting around

  • Franz Josef Strauss International Airport (MUC) - 90 min drive
  • Passau (ZPF-Passau Central Train Station) - 28 min walk
  • Passau Central Station - 28 min walk
  • Neukirchen/Inn Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-10:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Germany may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 3:00 PM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (EUR 10 per day)

  • Onsite garage

  • Street parking available

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Billiards or pool table
Working away
  • Meeting rooms
  • Conference center
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 3
  • Elevator
  • Terrace
Languages Spoken
  • English
  • German
  • Spanish

In the room

Sleep well
  • Pillow menu
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • First-run movies
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily.


Zum Roten Eichhörnchen - This restaurant specializes in German cuisine and serves dinner only. Guests can enjoy drinks at the bar.

SONDERBAR - Onsite bar. Open daily.

DORMERO Hotel Passau’s small print

Also known as

  • Dormero Hotel
  • DORMERO Hotel Passau Hotel Passau
  • Hotel Innsento Passau
  • Innsento
  • Innsento Hotel
  • Innsento Passau
  • Dormero Passau
  • Dormero
  • DORMERO Hotel Passau Hotel
  • DORMERO Hotel Passau Passau


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs EUR 10 per day

Rollaway beds are available for EUR 40.00 per night

Buffet breakfast is offered for an extra charge of EUR 16.9 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DORMERO Hotel Passau

  • Does DORMERO Hotel Passau offer free cancellation for a full refund?
    Yes, DORMERO Hotel Passau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DORMERO Hotel Passau?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DORMERO Hotel Passau?
    Yes. Self parking costs EUR 10 per day.
  • Are pets allowed at DORMERO Hotel Passau?
    Yes, pets are welcome.
  • What are the check-in and check-out times at DORMERO Hotel Passau?
    You can check in from 3 PM - 10:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near DORMERO Hotel Passau?
    Yes, Zum Roten Eichhörnchen offers German cuisine. The dining venue will be unavailable from July 2 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Gallo Nero (8-min walk), Zeche 14 (8-min walk), and Cantina Ensenada (9-min walk).
  • What is there to do at DORMERO Hotel Passau and nearby?
    DORMERO Hotel Passau has a spa and a 24-hour fitness center.

Recent reviews

Very good 8,0 From 187 reviews

Very good 8,0
A good place for a short stop
The hotel is within walking distance of the old town. The rooms are clean but a bit tired looking. My room's curtains were hanging loose from the curtain rails and I could not close them perfectly. The bathroom was clean but the rubbish bin had not been emptied after the previous guest. The room has a nice balcony - small but perfect for some fresh air. It had a massive TV with several channels and free movies - a necessity for the rainy evening. When I asked what would be interesting to see in the town, the man checking me in rolled his eyes. I went for a wander but it would have been good for him to tell me that the old town closed down early int he evening and to suggest some areas to look at. Parking on-site was 10 euros, I think there would be cheaper parking in the area. There is a park and ride across the street but I didn't see it until after I had registered.
patricia, ie1 night trip
Very good 8,0
Great location, not to far from central city area. Nice modern facility, with good amenities. Could use better air circulation.
us1 night romance trip
Very good 8,0
Nice clean with great food from the hotel restaurant.
Donna, us2 night trip
Very good 8,0
Alan Ricketts
Value for money but parking was a problem
Alan, au2 night romance trip
Very good 8,0
Dormero Hotel
The room had a few pleasant surprises: it had a balcony with chairs and a table; the biggest TV screen we'd ever seen with many free films available; mood lighting changing the ambience of the room into any colour or a kaleidoscope of colours and a free mini-bar that was replenished daily that had water, beer and soft drinks.
gb4 night romance trip
Very good 8,0
Excellent breakfast !! Confy bed , clean room ! I would stay here again if I will be back in town!
Mm, us1 night trip
Very good 8,0
Interesting choice for a family getaway
Very interesting concept. Seems like a party hotel - vanity kit included condoms and minibar was free. Upon check-in the from desk clerk insisted on seeing everyone who would be staying at the hotel, odd...but ok. Otherwise, this was a good place. Very clean, housekeeping staff was fantastic. We didn't eat there so I can't say much about that. Also, about a 20-minute walk to Passau. Would stay again.
christina, us3 night family trip
Fair 4,0
We have got a dark room on the ground-floor without balcony. The breakfast is too expensive.
Ágnes, us1 night romance trip
Exceptional 10,0
Holiday in Passau
Very nice hotel. Everyone was very friendly. We had a nice time
Derek, caRomance trip
Exceptional 10,0
Very nice hotel
Excellent service! Big room with a very comfy bed. Very good facillities. Friendly stuff. Totally recomended
alexandru, gbRomance trip

DORMERO Hotel Passau