Hotel Residenz Passau

Photo gallery for Hotel Residenz Passau

Primary image
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, blackout drapes
Flat-screen TV

Overview of Hotel Residenz Passau

Hotel Residenz Passau

4.0 star property
City-center Passau hotel with spa

9,2/10 Superb

80 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Fritz-Schaeffer-Promenade 6, Passau, 94032
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Rooftop terrace
  • Sauna
  • Self parking
  • Room service
  • Cruise ship terminal shuttle
  • Terrace
  • Library
  • Computer station
  • Communal living room
  • Front desk safe
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Linz (LNZ-Hoersching) - 67 min drive
  • Munich Airport (MUC) - 83 min drive
  • Neustift Station - 13 min drive
  • Passau (ZPF-Passau Central Train Station) - 15 min walk
  • Passau Central Station - 15 min walk
  • Cruise terminal shuttle (surcharge)

About this property

Hotel Residenz Passau

Take in the views from the rooftop terrace when you stay at Hotel Residenz Passau. Guests can be pampered with massages at the spa. Other highlights at this upscale hotel include a sauna and a terrace.

Languages

English, German, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 12 per night)

Transfers

  • Cruise terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

What to do

  • Bicycle rentals nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Communal living room
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • German
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Residenz Klause. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Fees & policies

Children & extra beds

  • Rollaway beds are available for EUR 29 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 12 per night

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Residenz Passau
Residenz Passau
Hotel Residenz Passau Hotel
Hotel Residenz Passau Passau
Hotel Residenz Passau Hotel Passau

Frequently asked questions

Overall score and ratings

9,2

Superb

9,3/10

Cleanliness

9,4/10

Staff & service

9,6/10

Amenities

9,2/10

Property conditions & facilities

9,0/10

Eco-friendliness

8/10 Very good

Sweet but no repeat
A very sweet hotel facing the water with lovely AC. I confirmed a breakfast box and taxi to the train station for 6:30 as breakfast was included but did not open until 7:00. No one was at the front desk to check-out and a sign stated they did not open until 7:00. This would have been helpful to know when I check-in. No taxi and no breakfast box. I had not paid my bill, so I left a note to charge my credit card and walked to the train station.
Karen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Passau on the Danube.
Wonderful staff, great location.
Donn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place
Lovely character and location. Friendly and helpful reception. Room quite large and comfortable beds. Bathroom a bit small but otherwise functional.
Shashin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was amazing!
Barry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The location is the best and the room are very clean
Sandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, friendly staff.
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended - one of the best.
Great hotel; cozy and comfortable with a super friendly staff. We stayed in 10 different hotels during our three weeks in Europe, most much more expensive, but Hotel Residenz Passau was our favorite.
Verified Expedia guest review

10/10 Exceptional

Great for families
We stayed 1 nights. The employees were very friendly and helpful. I would stay there again. The breakfast buffet is great. 5 star service and 5 star Hotel
Verified Expedia guest review

10/10 Exceptional

Compact gem on the Danube
Although the room was small, it included everything we needed. The bathroom was tiny but so well arranged it didn't matter. The view of the river includes the many boats available for cruises, but the scene on the opposing bank is beautiful. The location is ideal, near shopping and restaurants and the boat cruises. We took a 2 hr cruise on the "Kristallschiff" that was truly lovely and relaxing. Elegant, with anything you could want to eat or drink. The scenery was gorgeous. Also, the hotel is located practically next door to the world famous Glass Museum Passau. The staff was friendly and helpful. We highly recommend this reasonable gem.
Verified Expedia guest review