Sofía by Bunik

2.5 star property
Hotel with 2 outdoor pools, near Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofía by Bunik

Rooftop terrace
Rooftop terrace
Hypo-allergenic bedding, in-room safe, blackout curtains, free WiFi
Full-sized fridge, microwave, blender, cookware/dishes/utensils
Full-sized fridge, microwave, blender, cookware/dishes/utensils

Reviews

9,0 out of 10

Wonderful

Popular amenities

  • Spa
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 2 outdoor pools
  • Beach towels
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
  • Concierge services
  • Luggage storage
Feel at home
  • Kitchenette
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The price is R863
R1 079 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premium Loft

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Superior Loft

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Studio

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Loft

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 7 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.2 km

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Sofía by Bunik

Sofía by Bunik offers a great location, putting you within a 15-minute walk of Quinta Avenida and Mamitas Beach. There are 2 outdoor pools, a terrace, and in-room conveniences like refrigerators and microwaves. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

What to do

  • Pool table

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Beach towels

Facilities

  • Terrace
  • 2 outdoor pools
  • Spa services
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Cookware, dishes, and utensils
  • Blender

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards and cash.
Cashless transactions are available.

Also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Frequently asked questions

Does Sofía by Bunik offer free cancellation for a full refund?
Yes, Sofía by Bunik does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofía by Bunik?
Yes, there are 2 outdoor pools.
Are pets allowed at Sofía by Bunik?
Sorry, pets aren't allowed.
Is parking offered on site at Sofía by Bunik?
Sorry, there's no onsite parking at Sofía by Bunik.
What are the check-in and check-out times at Sofía by Bunik?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Sofía by Bunik?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Sofía by Bunik and nearby?
Sofía by Bunik has 2 outdoor pools and spa services.
Does Sofía by Bunik have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
What's the area around Sofía by Bunik like?
Sofía by Bunik is a short 6-minute walk from Quinta Avenida and 11 minutes' walk from Mamitas Beach. Travelers say that the hotel is in a great location.

Sofía by Bunik Reviews

Reviews

9,0

Wonderful

9,2/10

Cleanliness

9,0/10

Staff & service

9,0/10

Amenities

9,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful property. Friendly helpful service
Nathaniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sungjin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

robert, 5-night trip
Verified Hotels.com guest review

8/10 Very good

8 out of 10
Location is very good. Receptionist was kind and helpful. Easy to go to downtown and Megamart. I stayed in room 309. Room was clean. However, hot water is not available, and water pressure is very low. Except for the water issue, it is a good hotel.
Sungjin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

6/10 Good

Unprofessional customer Experience
• We mistakenly booked 6 nights instead of 7; returned two hours after checkout to find belongings removed. • Staff tried contacting us at 1:06 but stated the would remove items by 1:11 throwing them carelessly into bags. Passports and other valuables were scattered without care. • Manager was dismissive, interrupted us, and unapologetically said, “This is how we operate.” • Policy states they can charge for another night, but they claimed they couldn’t, forcing us to rebook a more expensive room online. • When we expressed our concerns, the manager said, “Go write a review; it doesn’t matter—we have a business to run.” • Rooms were okay, but the lack of professionalism and empathy overshadowed everything. If you stay here, don’t expect top-tier customer service or care for guests most of the staff didnt even greet us throughout the week.
Chelsea, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patricio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marisela, 2-night trip
Verified Hotels.com guest review

6/10 Good

Condo problems are plenty
First of all, the staff are helpful and willing to do whatever they can. BUT,some things in these condos cannot be fixed or repaired. No hot water in any of the showers. Sewer smells everywhere around the property. Jaccuzi not in operation.Very hot in the hallways and the elevator.The rooftop pool is very nice, even though the water is very cold, at best.Poolside bar not in operation either. Sugar ants under the sink area as well.On our second month we started of having problems with Visa payment. Not Visa' s fault they say, nor is it the condos problem. Had to get cash in order to stay in December. Reception young lady was helpful so I could max out my withdrawal at the ATM and pay it over 3 days. Not what you want, or need, to do on a nice warm vacation.
Peter, 28-night trip
Verified Hotels.com guest review

4/10 Fair

Lack of emergency response and care
My family got stuck in the elevator due to a power outage for almost an hour. They did not have a generator, and we had to call 911 since the company managing the elevator was not responding. Additionally, the property did not have the emergency key to the elevator. I had booked two rooms, but due to the emergency, we lost access to one of them. The staff did not have a master key or any means to open the room, and we had to wait approximately four hours to regain access after the elevator incident. Furthermore, we overheard during the interaction with the firemen that the property lacks many basic safety protocols. Besides the absence of a generator, there were no emergency lights, and the person at the reception did not have access to a master or emergency key. Despite all of this, we did not receive an apology or any form of compensation from the property.
Alicia, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Pascale, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Hector, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Marisela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anna at the front desk is awesome. We walked in and she had a big smile, and was professional and efficient.
Chern, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anna at the front desk was awesome. Walked into a great big smile and she was very polite, professional, and friendly. Had everything ready for my rooms. Also made sue I received my platinum upgrade. Same at checkout. I will always stay her when in Playa
Chern, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Betzaida, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and comfortable room. Roof top pool was very clean and enjoyable Staff was helpful and professional
Cesar, 3-night trip
Verified Hotels.com guest review

6/10 Good

They need to solve a ventilation issue inside of building. Excellent service of the staff (edgardo) The place is well located and the rooms are very comfortable
ARTURO, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent as always. Very friendly and helpful staff. Thank you.
LUCIE, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is centrally located, near groceries, banks, and shipping. All in easy walkable distance. The staff was courteous. Edgardo, the consierge Manager was very helpfu. I will sta there again. Recommended. l
Giulio, 4-night trip
Verified Expedia guest review

6/10 Good

Loud you can hear all the neighbors all day place is very nice just make sure to have YouTube and relaxing music to sleep
Karla A, 5-night romance trip
Verified Expedia guest review

6/10 Good

Denisse, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great apartment! The air conditioning and Wi-Fi worked exceptionally well, and the apartment was very clean. It was just a short walk to the main strip, and close to amenities like a grocery store, the beach, and a hospital. The kitchen was convenient for preparing meals, and the balcony was a beautiful spot to relax at any time of day. I would definitely stay again.
Abigayle, 3-night romance trip
Verified Expedia guest review