DoubleTree by Hilton Hotel Niagara Falls New York

Photo gallery for DoubleTree by Hilton Hotel Niagara Falls New York

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, in-room safe, iron/ironing board, free WiFi

Overview of DoubleTree by Hilton Hotel Niagara Falls New York

DoubleTree by Hilton Hotel Niagara Falls New York

4.0 star property
Riverfront hotel with indoor pool, near Niagara Falls State Park

8,4/10 Very good

1 000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is R3 392
Price available on 2022/08/28
Map
401 Buffalo Ave, Niagara Falls, NY, 14303
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 5 meeting rooms
  • Area shuttle
  • Terrace
For families
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Niagara Falls
  • Niagara Falls State Park - 4 min walk
  • Seneca Niagara Resort & Casino - 7 min walk
  • Maid of the Mist - 15 min walk
  • Rainbow Bridge - 17 min walk
  • American Falls - 18 min walk
  • Clifton Hill - 25 min walk
  • Fallsview Indoor Waterpark - 26 min walk
  • Casino Niagara - 30 min walk
  • Fallsview Casino - 42 min walk
  • Horseshoe Falls - 44 min walk

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls Station - 9 min drive
  • Niagara Falls Station - 11 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Area shuttle (surcharge)

About this property

DoubleTree by Hilton Hotel Niagara Falls New York

When you stay at DoubleTree by Hilton Hotel Niagara Falls New York, you'll be in a great location, within just a 10-minute walk of Niagara Falls State Park and Seneca Niagara Resort & Casino. Guests can take a dip in the indoor pool or grab a bite to eat at Parkway Prime, which serves breakfast, lunch, and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 192 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4 PM - 11:30 PM
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Pool gate

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space (16000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Low-height counter/sink
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Parkway Prime - This steakhouse serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 8 percent destination fee will be charged

Optional extras

  • Breakfast costs between USD 5.00 and USD 25.00 per person (approximately)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Parking

  • Self parking costs USD 15.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Hotel Niagara Falls New York
DoubleTree Hilton Niagara Falls New York
DoubleTree by Hilton Hotel Niagara Falls New York Hotel
DoubleTree by Hilton Hotel Niagara Falls New York Niagara Falls

Frequently asked questions

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,6/10

Staff & service

8,5/10

Amenities

8,8/10

Property conditions & facilities

8,4/10

Eco-friendliness

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disliked all the extra charges
For the cost of the room I felt breakfast should be complimentary on top of that the service at breakfast was not great and we had to also pay for parking and then $65 extra was charged and I’m even sure what it was for. Would not stay here again.
Robert, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Mandy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Definitely not 4 star hotel
This room was way over priced! First off paying $15 a day for parking is crazy. No breakfast included! The ice machine did not work for the time of our stay. The caulk was coming off in the bathroom sink. And the carpet was completely stained up. Not to mention it is extremely loud, you hear everything when trying to sleep. The mattresses are on a wooden bulky platform and not thick enough so not even comfortable.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Roger Jimenez, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Niagara Falls vacation
Everything was good!!! Nice restaurant!!! Good food!!! Close to the maid of the mist within walking distance.
Mike, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Laith, 1-night family trip
Verified Hotels.com guest review