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All properties in Marrakech, Marrakech-Safi, Morocco

Kenzi Menara Palace & Resort

Luxury hotel with outdoor pool, connected to a shopping center, near Avenue Mohamed VI

  • Free WiFi and free parking
From
ZAR 1,931

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8,2.Very good.
  • Kenzi Menara is a beautiful property, well-maintained with a gorgeous, gigantic (unheated…

    Dec 21, 2020

  • Well the guy at the front desk was really rude we were the only ones in front of him and…

    Oct 31, 2020

See all 190 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 236 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Free children's club
  • Health club

For families

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)

What’s around

  • In Agdal
  • Jemaa el-Fnaa - 44 min walk
  • Avenue Mohamed VI - 1 min walk
  • Agdal Gardens - 15 min walk
  • Oasiria Water Park - 37 min walk
  • Menara Mall - 40 min walk
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, Garden View
  • Deluxe Room, Pool View
  • Senior Suite, Garden View
  • Senior Suite, Pool View
  • Deluxe Single Room, Garden View
  • Deluxe Single Room, Pool View
  • Deluxe Triple

Location

  • In Agdal
  • Jemaa el-Fnaa - 44 min walk
  • Avenue Mohamed VI - 1 min walk

What’s around

Landmarks

  • In Agdal
  • Jemaa el-Fnaa - 44 min walk
  • Avenue Mohamed VI - 1 min walk
  • Agdal Gardens - 15 min walk
  • Oasiria Water Park - 37 min walk
  • Menara Mall - 40 min walk
  • Royal Palace - 43 min walk
  • Cinema Megarama - 17 min walk
  • Atlas Golf Marrakech - 28 min walk
  • Place of Youth - 32 min walk
  • Saadian Tombs - 35 min walk

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 5 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Number of meeting rooms - 10
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 2008
  • Elevator
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • Arabic
  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
  • Buffet meals, snacks, and beverages included
  • Dining availability limited at one or more venues

Not included
  • Minibar
  • Room service
  • Airport transfers
  • Gratuities

Dining

Insense - Onsite restaurant. A children's menu is available.

Saoussane - This restaurant serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Small print

Also known as

  • Kenzi Menara
  • Kenzi Menara Palace Marrakech
  • Kenzi Menara Palace Hotel
  • Kenzi Menara Palace Resort Marrakech
  • Kenzi Menara Palace Resort
  • Kenzi Menara & Marrakech
  • Kenzi Menara Palace & Resort Hotel
  • Kenzi Menara Palace & Resort Marrakech
  • Kenzi Menara Palace & Resort Hotel Marrakech
  • Kenzi Menara Palace
  • Kenzi Menara Palace All Inclusive
  • Kenzi Menara Palace All Inclusive Hotel
  • Kenzi Menara Palace All Inclusive Hotel Marrakech
  • Kenzi Menara Palace All Inclusive Marrakech
  • Kenzi Palace
  • Menara Palace
  • Kenzi Menara Palace Hotel Marrakech

Optional extras

The swimming pool is accessible for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MAD 28.6 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kenzi Menara Palace & Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Buddha-Bar Marrakech (2.2 mi), Dar Anika Kitchen (2.2 mi), and La Casa (2.3 mi).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (8-min drive) are both nearby.
  • Have fun with onsite activities like volleyball and beach yoga, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Enjoy a swim in the indoor and outdoor pools after a day out and about. Kenzi Menara Palace & Resort also has a sauna and a health club, as well as a picnic area and a garden.
8,2.Very good.
  • 10,0.Exceptional

    Kenzi

    Un très bon moment en famille

    NAIMA, 1 night family trip, Oct 31, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Lovely hotel and surrounding property. The staff are exceptionally kind and friendly, they make you feel like your at home. Nourdine did everything possible to make our stay special and memorable. Thank you Kenzi palace! We will be back

    Natalie, 2 night family trip, Sep 17, 2020

    Verified Expedia guest review

  • 4,0.Fair

    Rude front desk staff, snobbish. Location far away from everywhere!

    1 night business trip, Mar 19, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Amazing

    Abel, 1 night business trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 2,0.Poor

    Give yourself at least 4 hours during check in

    The welcome was very poor considering a five star hotel, from the moment i walked in I was asked to be seated only to be waiting there for over 2 hours. The front desk just ignored you, after approaching the desk I asked at what time I would be checked in as its 4pm now. The staff said please wait and you will be attended to, after another hours wait, i still was not given any room. The day past like this and now its 6pm. The staff then checked me in and offered a discounted spa service which was already in my room offer. A joke to be honest. Hotel was better a few years back but with the level of service, good luck with your stay.

    1 night trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    A friendly place to stay. Jilali the restaurant manager looked after us so well. Simo the hotel guest relations and other staff made us feel at home. My friend and I enjoyed it so much we are planning to go back. I didn’t give a perfect score with the facilities because the main pool was being renovated and we did not get to use it. Expect to pay an extra for hotel tax which is not much ( approximately £4 daily). Food is very good and reasonably price. I recommend future guests to book all inclusive.

    Charie, 3 night trip with friends, Feb 5, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Staff were very friendly, welcoming and really looked after me and my family.

    7 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    A wonderful hotel made even better by the superior staff and service. Great location and free shuttle to the city centre. Upgraded to a suite. The guest relations manager Maroua was amazing and personally looked after us during our stay, nothing was too much trouble and she went out of her way to make our stay exceptional. The rest of the staff were also warm and hospitable- Semo was the life of the hotel! Food was plentiful with lots of variety.

    4 night romance trip, Oct 31, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Smoking allowed everywhere! This severely limited our ability to enjoy almost every space, even by the swimming pool. Almost no a/c in our room . Lovely facilities, not ideal for us.

    Ariel, 4 night family trip, Oct 29, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The Hotel rooms are GIGANTIC - we also managed to get an adjoining room with our daughter which was great.

    7 night family trip, Sep 16, 2019

    Verified Expedia guest review

See all 190 reviews