Savoy Le Grand Hotel

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2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Balcony

Overview of Savoy Le Grand Hotel

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Savoy Le Grand Hotel

5-star property
Luxury hotel with spa, near Jemaa el-Fnaa

8,2/10 Very good

991 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Avenue de la Menara, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 3 restaurants and 3 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 2 indoor pools and 2 outdoor pools
  • Health club
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Hivernage
  • Jemaa el-Fnaa - 27 min walk
  • Majorelle Gardens - 10 min drive

Getting around

  • Menara Airport (RAK) - 5 min drive
  • Marrakech Central Station - 24 min walk
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

About this property

Savoy Le Grand Hotel

5-star luxury hotel in the heart of Hivernage
Take advantage of free continental breakfast, a roundtrip airport shuttle, and 3 poolside bars at Savoy Le Grand Hotel. Treat yourself to a manicure/pedicure, a facial, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a terrace and shopping on site.
You'll also find perks like:
  • 2 outdoor pools and 2 indoor pools, with sun loungers and pool umbrellas
  • Free self parking, plus valet parking (surcharge) and extended parking (surcharge)
  • A cruise ship terminal shuttle, a TV in the lobby, and ATM/banking services
  • An elevator, a porter/bellhop, and multilingual staff
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 368 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning. Guests reviews say good things about the spacious rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, coffee/tea makers, and ceiling fans

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 368 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 3:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Secured covered onsite valet parking (EUR 10 per day; includes in/out privileges)
  • Secured covered onsite extended parking (EUR 10 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10:30 AM
  • 3 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • 2 indoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Dining

Le Metropole - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Alfredo - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Taliouine - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required. Open daily.
Bog´art - Onsite piano bar.
Rocks bar - This bar is located by the pool.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20.00 per vehicle (one way)
  • Cruise ship terminal shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 55.0 per day

Parking

  • Covered valet parking costs EUR 10 per day with in/out privileges
  • Covered extended parking costs EUR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Savoy Grand Hotel Marrakech
Savoy Grand Hotel
Savoy Grand Marrakech
Savoy Le Grand Hotel Hotel
Savoy Le Grand Hotel Marrakech
Savoy Le Grand Hotel Hotel Marrakech

Frequently asked questions

Does Savoy Le Grand Hotel offer free cancellation for a full refund?
Yes, Savoy Le Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Savoy Le Grand Hotel?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at Savoy Le Grand Hotel on 05 November 2022 start from R3 313, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Savoy Le Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Savoy Le Grand Hotel?
Yes, there are 2 indoor pools, 2 outdoor pools, and a children's pool.
Are pets allowed at Savoy Le Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Savoy Le Grand Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Savoy Le Grand Hotel?
Yes, an airport shuttle is available. The charge is EUR 20.00 per vehicle one way.
What are the check-in and check-out times at Savoy Le Grand Hotel?
You can check in from 3:00 PM - 3:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Savoy Le Grand Hotel?
No, this hotel doesn't have a casino, but Casino de Marrakech (11-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
What is there to do at Savoy Le Grand Hotel and nearby?
Savoy Le Grand Hotel has 3 poolside bars, 4 bars, and a spa, as well as a Turkish bath, a picnic area, and a garden.
Are there restaurants at or near Savoy Le Grand Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include La Casa (7-min walk), La Villa Canaille (8-min walk), and So Lounge (12-min walk).
Does Savoy Le Grand Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Savoy Le Grand Hotel like?
Savoy Le Grand Hotel is in Hivernage, a short 5-minute drive from Menara Airport (RAK) and 3 minutes' walk from Menara Mall.

Overall score and ratings

8,2

Very good

8,7/10

Cleanliness

8,0/10

Staff & service

8,0/10

Amenities

8,5/10

Property conditions & facilities

7,5/10

Eco-friendliness

10/10 Exceptional

5 star breakfast
Fabulous hotel Amazing breakfast!
Kevin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good Hotel, great service and Nice hospitality .
Savoy le grant Hotel, services and hospitality is one of the best in the country . The hotel management are very cooperative and supportive. Front desk check-inn was very fast, Thanks to Ms. Zara for the room she assigned to us. The room allocated was very nice and clean, very comfortable. Breakfast was great, good food and many options to choose from. Overall, Savoy Grant Hotelis is a good hotel that will away leaves memory with you
Jerry, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Becky, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shahar, 5-night trip
Verified Hotels.com guest review

2/10 Poor

We had a horrible experience. Booking this based on 5 star ratings and got one of the expensive suite rooms as we were travelling with our 8month old son - his first holiday. Based on 5-star rating quoted here we booked 4night stay there. Basically, do not get carried away by the star ratings - it is more like 2/3 star facility. Not fit for infants. In the prestige suit room there were screws coming out from the floor, room was not clean and had dust and debris on the floor. On request a baby cot was provided with a ripped mesh on the side which is a strangling hazard - none of these say 5star. We had to stay the first night due to baby’s sleep pattern after the flight and checked out next morning cutting our stay down to 1 day. Room was not safe for infants and staff did not co-operate with use when we decided to leave the property by checking out early. Loads of pictures to share about the condition of the property and safety hazards. One of the staff supervisors promised to issue refund but other staff turned against when we wanted to check out. Spent hours speaking to all levels of staff from front desk, senior management and directors who all were not helpful at all. Expedia should review the rooms and facilities and consider reviewing the star ratings as well as customer ratings which are misleading. We spent so much time discussing matter with staff at the hotel - wasting precious time to see Marrakech with our 8month old. Expedia refunded unused days
Shravan, 4-night family trip
Verified Expedia guest review

4/10 Fair

For the price you could found better
Youness, 2-night romance trip
Verified Expedia guest review

8/10 Very good

excellent stay
all good
ALI KHADEM, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Still very good place to stay in Marrakesh, well located from Airport 10 min, Medina 10 min. Breakfast is very good but restaurant for dinner can be better.
Nugzar, 4-night romance trip
Verified Expedia guest review

4/10 Fair

It was disappointing in many levels. 1. Check in took too long. 2. I asked a front desk clerk to change a bill and she didn't do it, even if a few minutes later, someone told her there was change in a draw. 3. Somebody tried to open the door of my room aggressively, even if the sign of "do not disturb" was on. It had to be an employee, because it succeeded to open the door, fortunately I have a lock. 4. Internet was very poor. I had to use the data from my phone for a conference call. 5. There was no bottle water in the room. It is disappointing when this room cost me $360 dollars. 6. There was no directory to call inside the hotel. So, at midnight I had to go downstairs to order water to my room. 7. The coffee machine didn't work. 8. There is no chair in the desk, so I had to bring one from the balcony to have a conference call in the desk.
Rodolfo, 1-night trip
Verified Expedia guest review