La Mamounia

Photo gallery for La Mamounia

Primary image
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Room (Riad) | Terrace/patio

Overview of La Mamounia

La Mamounia

5-star property
Luxury hotel with spa, near Bab El Djedid

9,0/10 Superb

375 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is R13 790
Price available on 2022/10/09
Map
Avenue Bab - Jdid, Marrakech, 40 040
Main amenities
  • Daily housekeeping
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 12 min walk
  • Majorelle Gardens - 8 min drive

Getting around

  • Menara Airport (RAK) - 9 min drive
  • Marrakech Central Station - 6 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Jad Mahal - 3 min walk
  • Extrablatt - 8 min walk
  • La Villa des Orangers - 9 min walk
  • Amatto - 10 min walk
  • Café Fine Mama - 10 min walk

About this property

La Mamounia

5-star luxury hotel in the heart of Medina
Jemaa el-Fnaa is located near La Mamounia, which provides a roundtrip airport shuttle, a poolside bar, and a terrace. Indulge in a hot stone massage, a manicure/pedicure, and a body scrub at Spa de La Mamounia, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature Moroccan cuisine and garden views. Yoga classes are offered at the 24-hour gym; the property also has shopping on site, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Full breakfast (surcharge), 2 outdoor tennis courts, and laundry services
  • A front desk safe, concierge services, and meeting rooms
  • Guest reviews say good things about the central location and helpful staff
Room features
All 209 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with designer toiletries and deep soaking tubs
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a strict dress code in public areas. Shorts are not permitted in public areas, bars, and restaurants after 6 PM. Outside food and beverages are not permitted on the premises. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay free (dogs only, 1 per room, up to 18 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Yoga classes
  • Shopping
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa de La Mamounia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. There are hot springs/mineral springs on site.

Dining

Le Marocain - Overlooking the garden, this restaurant specializes in Moroccan cuisine and serves dinner only.
Asiatique by Jean-Georges - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Le Pavillon de la Piscine - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
L’Italien by Jean-Georges - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Salon de Thé Pierre Hermé - This café specializes in French cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

La Mamounia is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 11 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of MAD 410 for adults and MAD 205 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 950.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mamounia
Mamounia Hotel
Mamounia Hotel Marrakech
Mamounia Marrakech
La Mamounia Hotel Marrakech
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel
La Mamounia Marrakech
La Mamounia Hotel Marrakech

Frequently asked questions

Does La Mamounia offer free cancellation for a full refund?
Yes, La Mamounia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at La Mamounia?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at La Mamounia on 09 October 2022 start from R13 790, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at La Mamounia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at La Mamounia?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at La Mamounia?
Yes, dogs stay free, with a limit of 1 per room and maximum weight of 18 lbs per pet. Food and water bowls are available.
Is parking offered on site at La Mamounia?
Yes, there's free self and valet parking.
Is airport shuttle service offered by La Mamounia?
Yes, an airport shuttle is available. The charge is MAD 600 per vehicle one-way.
What are the check-in and check-out times at La Mamounia?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at La Mamounia?
No, this hotel doesn't have a casino, but Casino de Marrakech (7-min walk) and Le Grand Casino de la Mamounia (10-min drive) are both nearby.
What is there to do at La Mamounia and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. La Mamounia also has 4 bars, an outdoor pool, and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near La Mamounia?
Yes, there are 6 onsite restaurants, featuring alfresco dining, Moroccan cuisine, and garden views. Nearby restaurants include Jad Mahal (3-min walk), Extrablatt (8-min walk), and La Villa des Orangers (9-min walk).
Does La Mamounia have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around La Mamounia like?
La Mamounia is in Medina, a short 9-minute drive from Menara Airport (RAK) and 12 minutes' walk from Jemaa el-Fnaa. Travelers recommend the hotel for its central location.

Overall score and ratings

9,0

Superb

9,5/10

Cleanliness

9,0/10

Staff & service

9,3/10

Amenities

9,3/10

Property conditions & facilities

8,7/10

Eco-friendliness

6/10 Good

bad service- visit 26/09/22-28/09/22
the hotel is beautiful but. big but. there were two issues, first they didn't clean the room on the first day because they were wrong tto think we booked only one night and then we had to wait outside the room until 17:00 for them to send a cleaning team. Really absurd. Another thing, on the second day (the day of departure) they entered the room twice without knocking on the door, even though it was not time to check out and it felt like they were waiting for us to leave. For the price they charge, this is shocking service that we have not encountered in other luxury hotels and we will not return to this hotel again. think carefully about where you invest your money.
david, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is the best hotel in the world and inarguably it is.
MIGUEL, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel with nice picture spots
Hotel.com claims as silver member I get a bottle of wine from the hotel. Didn't get it. Requested hotel for early check in. Was not accommodated. Can't bring bought water into the hotel. Well , at least we can to take nice pictures at their famous spots
1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel was is beautiful but too many people working there with very bad service. Will not go back.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Tiny room, annoying security guards, sexist staff
Racist and sexist hotel staff especially at the check in. Everywhere we walk to, they asked us for our room number, sometimes the front gate security guard doesnt wanna let us back into the hotel. That’s extremely annoying. If you are not staying at the hotel, don’t even think of coming here. They won’t let you in. Our 6 nights stayed was not worth it. Better to go somewhere else like the Aman.
Gorgeous indoor pool
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nechemiah, 2-night trip
Verified Orbitz guest review

6/10 Good

Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I was impressed by the property and the staff that I’m coming back.
mohammed, 1-night family trip
Verified Expedia guest review

6/10 Good

Shraga, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have returned to this property several times, and every time it amazes me how well everything is run, the always available and friendly Staff. I would like to add that this time I had excellent service in the bar/patio lounge,in particular Abdelwahd Hremaui he Made my stay so lovely. He welcomed me remembered me from previous times and went out of his way to make sure I was well taken care of. Those small services make any hotel luxurious or not so much more memorable. Thanks again for a wonderful experience!
Madeleine, 2-night trip
Verified Expedia guest review