Due to the high demand for hotels during the Christmas market season and resulting high prices, we picked this hotel even though it was below our regular standard. And yes, it was one of the worst hotel we have ever stayed at. When arriving at the reception, the receptionist hardly looked at us, busy doing other things and chatting with a colleague. When we finally got our room card, we found our room to be rather worn-down. The glass shower doors had not been properly cleaned for quite some time, all opaque because of hard water buildup. The double bed was simply two single beds put next to each other. The good things: located very close to the central station, with only a 15 minute walk to Marienplatz. And I have to mention the very nice and efficient Asian lady preparing our breakfast. She was also the only one wearing a hotel uniform and seemingly taking her job seriously.