We arrived on the 20th of June 2023.
Met the receptionist, who was the ONLY POSITIVE POINT in the hotel (very helpful, informative, went for an extra mile, top staff- member).
He allocated a ground floor room -017- which upon entering immediately smelled like someone still smoking in the room!
Reported back to receptionist who kindly gave a first floor room -112- , which smelled like noone opened its doors windows for ages, so I asked for an air freshener, which the receptionist kindly gave us.
I sprayed that air freshener into the air at the room.
Before sleep I went to the reception again asked if I can get ice. There was a different receptionist, whom asked me while laughing that " you are in France and don't speak French? Hahaha?!". I find it very rude and offensive and replied " why would I ? I'm a tourist!!!" !
Two hours later we went asleep
Next morning I woken up to the crying of my wife, she got an allergic reaction of the air freshener chemical.
Her face swollen up like a balloon and had difficulty for breathing.
We went to the hospital, admitted to a&e where she got a very strong antihistamine.
We spent an entire day in the a&e!
Hospital confirmed the possible cause of allergic reactions is the air freshener chemical.
When we went back to the hotel and told the receptionist we are not staying a minute more, we will depart the hotel immediately!
The hotel ruined our stay in France completely.
Not recommended the hotel to noone!!!!