See all properties

Lagoon City Pier One Resort

3.0 star property
Ramara beachfront hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lagoon City Pier One Resort

Water view
Iron/ironing board, free WiFi, bed sheets
Front of property
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Reviews

7,2 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Electric vehicle charging point
    Electric vehicle charging point
  • Free breakfast
    Free breakfast
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Non-smoking
    Non-smoking
Main amenities
  • Housekeeping (on request)
  • On a private beach
  • Restaurant
  • Spa services
  • Limited hour front desk
  • Banquet hall
  • Boat tours
  • Kayaking
Feel at home
  • Children stay free
  • Microwave
  • Coffee/tea maker
  • In-room climate control (air conditioning)
  • Cable TV service
  • Free self parking
The price is R1 247
R1 409 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Queen Murphy Patio 1st Floor

Garden view

Queen Murphy Patio 1st Floor

Highlights

Yard
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 37 sq m
  • Sleeps 4
  • 1 Queen Murphy Bed and 1 Queen Sofa Bed

View all photos for Waterfront Honeymoon Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Honeymoon Suite 2nd Floor

Highlights

Yard
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 53 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Queen Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite Patio 1st Floor

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Electric kettle
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront King 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King 2nd Floor

Highlights

Yard
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Double Queen Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen Suite 2nd Floor

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
Electric kettle
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Waterfront Double Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Double Queen 2nd Floor

Highlights

Yard
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Waterfront Suite 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront Suite 2nd Floor

Highlights

Yard
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Waterfront King Patio 1st Floor

Iron/ironing board, free WiFi, bed sheets

Waterfront King Patio 1st Floor

Highlights

Deck/patio
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Queen 2nd Floor

Iron/ironing board, free WiFi, bed sheets

Queen 2nd Floor

Highlights

Yard
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Lobby
The Champlain Waterfront Hotel, an Ascend Hotel Collection
Free breakfast
Pet-friendly
Free parking
Free WiFi
8.4 out of 10, Very good, (1000)
The price is R1 307
R1 582 total
includes taxes & fees
04 Dec - 05 Dec
The Champlain Waterfront Hotel, an Ascend Hotel Collection
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1 Poplar Crescent, Ramara, ON, L0K 1B0

What's nearby

  • Lake Simcoe - 7 min drive - 3.6 km
  • Lake Couchiching - 24 min drive - 23.3 km
  • Tudhope Park - 24 min drive - 23.4 km
  • Orillia Opera House - 28 min drive - 27.2 km
  • Casino Rama - 29 min drive - 27.6 km

Getting around

  • Muskoka, ON (YQA) - 55 min drive
  • Washago Station - 27 min drive

Restaurants

  • ‪Tim Hortons - ‬8 min drive
  • ‪Wild Wing - ‬9 min drive
  • ‪Lanterna Ristorante North - ‬18 min walk
  • ‪241 Pizza - ‬11 min drive
  • ‪Knights Inn Lagoon Harbour Resort & Hotel - ‬1 min walk

About this property

Lagoon City Pier One Resort

Enjoy your visit to Ramara with a stay at Lagoon City Pier One Resort. Guests can indulge in spa services, and Pier One Bistro & Bar serves lunch and dinner. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 40 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 11:00 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • A virtual front desk provides assistance to guests

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (17 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 9:00 AM–11:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • On a private beach
  • Pilates classes
  • Kayaking
  • Canoe
  • Boat tours
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Marina nearby

Services

  • Front desk (limited hours)
  • Virtual front desk
  • Romance packages

Facilities

  • Spa services
  • Banquet hall
  • Firepit

Accessibility

  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping (on request)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Pier One Bistro & Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of CAD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of CAD 50.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 250 per stay

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 744072208

Also known as

Lagoon City Pier One Ramara
Lagoon City Pier One Resort Hotel
Lagoon City Pier One Resort Ramara
Lagoon City Pier One Resort Hotel Ramara

Frequently asked questions

Does Lagoon City Pier One Resort offer free cancellation for a full refund?
Yes, Lagoon City Pier One Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lagoon City Pier One Resort?
Yes, dogs stay free. A deposit of CAD 250 per stay is required. Service animals are exempt from fees.
Is parking offered on site at Lagoon City Pier One Resort?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Lagoon City Pier One Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of CAD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 50.00 (subject to availability). Express check-in and check-out are available.
Is there an onsite casino at Lagoon City Pier One Resort?
No, this hotel doesn't have a casino, but Casino Rama (29-min drive) is nearby.
What is there to do at Lagoon City Pier One Resort and nearby?
Have fun with onsite activities like kayaking and boat tours. Additional recreation onsite includes Pilates. Enjoy amenities like a private beach and spa services.
Are there restaurants at or near Lagoon City Pier One Resort?
Yes, there's an onsite restaurant, Pier One Bistro & Bar.

Lagoon City Pier One Resort Reviews

Reviews

7,2

Good

6,8/10

Cleanliness

8,0/10

Staff & service

6,0/10

Amenities

6,2/10

Property conditions & facilities

6,8/10

Eco-friendliness

Reviews

4/10 Fair

Will not stay here again.
Front desk closed at 5 pm. No text sent with lockbox code. No staff on the premises overnight - I would not have stayed here if I had known that. The room smelled musty, probably due to the carpet which had stains on it. Bathroom and bedding was clean.
Deborah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

YUN, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

SAJJAD, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff was very welcoming and helpful. The facility is great and comfortable. I would stay there again. Do not expect too much from the breakfast. It is a self serving continental breakfast. However, Tim Hortons is just a short drive.
Charles, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Way too expensive for what you get Disappointed
I paid $370 for one night stay in a suite that was old worn down rust on the heater. Just look dirty. The walls need to be painted. There was a stove in the suite or used to be a stove now it’s got a metal piece over where I assumed the burners were and it was silicone, but it’s just flopping around. The bed was uncomfortable. The comforter that they use on the bed was too thick. The restaurant didn’t open till 12 noon in the restaurant the walls need to be painted. The carpet needs to be changed just dirty looking for the price needs a major uplift.
Mark, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The check-in time was 4pm but delayed almost to 5 pm and the front desk was not friendly
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always good to be in Lagoon City with family.
Linda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely beautiful location and facility. Yiu can just walk by the canal from the patio or just enjoy the view by your own firepit.
Tahera, 1-night family trip
Verified Expedia guest review

6/10 Good

This is a beautiful property with so much potential. The management of this place needs to be changed. Staff are not helpful and does not care. EV charger on site wanting to charge $10/hour is ridiculous. This is higher price than gas. It would charge $100 to get you 300 to 400km. Really???? Is this place trying to promote oil and get people to hate EVs? Operating on a skeleton staff. One person serving the whole restaurant for dinner with almost 40 customers having food. Food quality is not very great. Oily bar food. Cleaning staff asking if they should clean certain area in the room. Admin dying to put wrong coffee pods in the machine. Telling us that Uber does not exist when there is. This place is in a very nice setting with a nice small beach that is great for children. Lots of beautiful trees with fresh air.
Mange, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jenny, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We chose to stay at Lagoon City Pier One Resort while house hunting in the area, as it was our preferred location and we wanted to avoid driving into the city. Unfortunately, our experience at this resort was deeply disappointing. We arrived at 2 pm, which was early for check-in, so we understood that our room wouldn’t be ready until the designated 4 pm time. We decided to wait at the onsite restaurant, where the service was excellent—a promising start to what we hoped would be a pleasant stay. However, things took a turn for the worse when we returned at 4 pm to check into our room. Despite it being the official check-in time, our room was still not ready, and we were left waiting until 4:30 pm to finally receive our keys. Upon entering the room, we were appalled by the level of cleanliness—or rather, the lack thereof. The room was filthy, with no towels provided and long black hair clinging to the walls and in the shower. It was clear that the cleaning staff were more interested in lounging on the patios smoking than attending to their responsibilities. After seeing the condition of the first room and the inadequate cleanliness of the “upgraded” room we were moved to, we decided that staying at this resort was not worth the trouble. We promptly checked out and found accommodations elsewhere, which, though not as conveniently located, provided a far superior experience in terms of service and cleanliness.
Bradley, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Receptionist is very friendly and informative. Check in was fast.
Meesuk, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Mike, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The service was amazing, staff was nice and accommodating. The rooms were clean and nice as well mentained, Can't wait to come back really loved this place
Rovin, 1-night family trip
Verified Expedia guest review

4/10 Fair

Very nice location but that’s about it. Room was not ready at check in. Floors were not vacuumed or moped. Windows were covered in dead bugs and had not been cleaned in a long while. Clean towels were missing on arrival. The rooms and property really need updating and repairs. Restaurant dining had limited menu because of the long weekend. Staff were very friendly but understaffed. 2/5
Lester, 1-night family trip
Verified Expedia guest review

6/10 Good

maryam, 1-night trip
Verified Expedia guest review

8/10 Very good

Luis, 1-night trip
Verified Expedia guest review

8/10 Very good

We had a great time. Only check-in was not ready for 3 pm even though we came before 4 pm. Check-in was at 5 pm by the time it was ready and clean. Although the staff was very nice and friendly. The bistro was amazing. Good food and great service.
Natalia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Makar, 1-night trip
Verified Expedia guest review

2/10 Poor

Dirty old Disgusting No recommend Don't wast your money
Nonanava, 1-night family trip
Verified Expedia guest review

4/10 Fair

Beautiful city and beach. Too old property and smell was not good. But the staff was kind and helpful.
Anthony, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Property is dated. Not very clean rooms - bathroom & carpeting.
Vince, 4-night romance trip
Verified Expedia guest review

2/10 Poor

The property is old & needs upgrading which is fine but there is no excuse for dirt! The halls were never vacuumed let alone our room - outside hadn’t been swept in weeks or months - our patio was full of feathers & never swept - we had to ask for the table & chairs to be cleaned so we could sit - we have relatives going to Brechin in the near future & asked about the Lagoon Pier Resort & I wouldn’t recommend it to a dog! They have a lot of nerve charging $200/ night for this place!
Lynn, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Although the property was advertised as including access to a pool and to the beach, neither was accessible as the pool was under repairs (for a long time it seemed) and the beach had a swimming advisory (permanent). The exterior property was filled with goose poo and no effort was made to clean the surrounding area. Bicycles were made available but were all in poor condition, lacking either pedals or a chain. The staff was friendly, no complaints there. But the hotel should advertise its current situation and not what was available years ago.
Lysanne, 1-night trip
Verified Expedia guest review

8/10 Very good

Alexander, 1-night trip
Verified Hotels.com guest review