ibis Douala

Photo gallery for ibis Douala

Primary image
Outdoor pool, pool umbrellas, sun loungers
Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of ibis Douala

UNESCO Sustainable Travel Pledge

ibis Douala

3.0 star property
3-star hotel in Douala with outdoor pool and restaurant

7,6/10 Good

151 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
184, Rue Pierre Loti, Bonanjo, Douala, 12086
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free airport shuttle
  • Pool bar
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
For families
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Heart of Douala

Getting around

  • Douala (DLA-Douala Intl.) - 19 min drive
  • Free airport shuttle

Restaurants

  • Le Boj - 2 min walk
  • Restaurant Le Paradise - 3 min drive
  • Bistro Latin - 3 min drive
  • L'Italien Piccola Venezia - 3 min drive
  • 5 Fourchettes - 3 min drive

About this property

ibis Douala

3-star eco-friendly hotel in the business district
You can look forward to a free roundtrip airport shuttle, a poolside bar, and a terrace at ibis Douala. The onsite buffet restaurant, Le Restaurant IBIS Douala, features happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A TV in the lobby, free newspapers, and concierge services
  • Luggage storage, a 24-hour front desk, and express check-out
  • Guest reviews speak highly of the dining options, bar, and quiet location
Room features
All guestrooms at ibis Douala feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews say good things about the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 28-inch flat-screen TVs with cable channels
  • Free extra beds, daily housekeeping, and desks

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 08 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 20
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 44 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Working away

  • Meeting room
  • Conference space (753 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Le Restaurant IBIS Douala - This buffet restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Le Bar IBIS Douala - This bar serves lunch, dinner, and light fare. Happy hour is offered. Open 24 hours. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 5.45 per person, per night
  • Administrative fee: EUR 3578 per person, per night

Pets

  • Pets are allowed for an extra charge of EUR 11 per pet, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)
  • Bureau Veritas (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

ibis Douala
ibis Hotel Douala
ibis Douala Hotel
Ibis Douala Hotel Douala
ibis Douala Hotel
ibis Douala Douala
ibis Douala Hotel Douala

Frequently asked questions

Does ibis Douala offer free cancellation for a full refund?
Yes, ibis Douala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ibis Douala?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at ibis Douala?
Yes, there's an outdoor pool.
Are pets allowed at ibis Douala?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of EUR 11 per pet, per night.
Is parking offered on site at ibis Douala?
Yes, there's free self parking.
Is airport shuttle service offered by ibis Douala?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at ibis Douala?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at ibis Douala and nearby?
Ibis Douala has an outdoor pool.
Are there restaurants at or near ibis Douala?
Yes, there's an onsite restaurant, Le Restaurant IBIS Douala. Nearby restaurants include Le Dernier Comptoir Colonial (2.2 mi), Chateau De Coree Goung (2.3 mi), and TonTon Samy (3.2 mi).
What's the area around ibis Douala like?
Ibis Douala is in the heart of Douala, a short 13-minute walk from Cathedral of Saints Peter and Paul. Our travelers say the local area is very quiet.

Overall score and ratings

7,6

Good

7,9/10

Cleanliness

7,6/10

Staff & service

7,1/10

Amenities

7,4/10

Property conditions & facilities

7,2/10

Eco-friendliness

4/10 Fair

Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement. Thank you
8-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Update property
Rooms were outdated.....the buffet was awesome
Elsa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

Radoslav, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified CheapTickets guest review

8/10 Very good

small but works
All went very smooth and staff was helpful Room was very small for three people but our 4 year old just fit on the small sofa chair so we made it work
Travis, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Patrick, 2-night trip
Verified Hotels.com guest review

6/10 Good

Bathroom was dirty, which is not usual in this hotel. It is always very clean. Shower and walls black with moist.
1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review