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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Wyndham Garden Suzhou

4,5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • In-room childcare (surcharge)
  • DVD player
  • Refrigerator
  • Arcade/game room
818 East Ganjiang Road, Jiangsu Province, Suzhou, Jiangsu, 215005, China

Luxury Suzhou hotel with 2 restaurants, connected to the convention center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • DVD player
    • Refrigerator
    • Arcade/game room
  • Thin walls (noise issue). I had a problem with hallway voices, voices in the next room,…Jan 12, 2020
  • Very nicely designed hotel, especially the lobby, atrium and the main breakfast…Nov 16, 2019

Wyndham Garden Suzhou

  • Deluxe Room, 2 Twin Beds, Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Premier Room, 1 King Bed, Non Smoking
  • Premier Room, 2 Twin Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking (Continental)
  • Superior Room, 1 King Bed, Smoking (Continental)
  • Premier Room, 1 King Bed, Non Smoking (Continental)
  • Premier Room, 1 King Bed, Smoking (Continental)
  • Family Suite, Multiple Beds, Smoking
  • Executive Suite, 1 King Bed, Non Smoking

What’s around Wyndham Garden Suzhou

Landmarks

  • In Gu Su District
  • Xuanmiao Temple - 8 min walk
  • Metro Shopping Mall - 9 min walk
  • Pingjiang Street - 10 min walk
  • Suzhou Pingtan Museum - 12 min walk
  • Suzhou Embroidery Research Institute - 21 min walk
  • Master of the Nets Garden - 21 min walk
  • Suzhou University - 25 min walk

Getting around

  • Pudong Intl. Airport (PVG) - 88 min drive
  • Wuxi (WUX-Shuofang) - 30 min drive
  • Suzhou Railway Station - 4 min drive

At a glance

Key facts

Hotel size

  • This hotel has 289 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Health club
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15253
  • Conference space size (meters) - 1417
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2006
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Turndown service
Things to enjoy
  • Yard
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

ADD Restaurant - This fine-dining restaurant serves breakfast, lunch, and dinner.

Ding Feng Ge - This restaurant serves lunch and dinner.

Wyndham Garden Suzhou’s small print

Also known as

  • Marco Polo Hotel Suzhou
  • Wyndham Garden Suzhou Hotel Suzhou
  • Marco Polo Suzhou
  • Suzhou Marco Polo
  • Sofitel Suzhou
  • Suzhou Sofitel
  • Wyndham Garden Suzhou Hotel
  • Wyndham Garden Suzhou
  • Wyndham Garden Suzhou Hotel
  • Wyndham Garden Suzhou Suzhou

Policies

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from July to August.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Buffet breakfast is offered for an extra charge of CNY 100 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Wyndham Garden Suzhou

    • Does Wyndham Garden Suzhou offer free cancellation for a full refund?
      Yes, Wyndham Garden Suzhou does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Wyndham Garden Suzhou?
      Yes, there's free self parking.
    • Is there a pool at Wyndham Garden Suzhou?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Wyndham Garden Suzhou?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Wyndham Garden Suzhou?
      You can check in from 2 PM to 11:30 PM. Check-out time is noon.
    • Are there restaurants at or near Wyndham Garden Suzhou?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Very good 8,0 From 57 reviews

    Exceptional 10,0
    Convenient, clean, comfortable
    Location was fantastic. Minutes away from a main shopping area and also a metro stop. Very walkable to all areas. Staff is friendly, concierge is helpful and knowledgeable. Hot and cold tea on the lobby for convenience to travelers. Breakfast buffet was quality.
    us3 night romance trip
    Good 6,0
    Old hotel
    Place is old. Night scene is good.
    sg3 night business trip
    Poor 2,0
    5 star charges, 3 star facility, 1 star service
    We stayed in this hotel on the 9th of April 2018. At check in we found the front desk was in complete chaos. People came from all directions. The staff there were powerless to maintain any order and only responded to the loudest voices. The lady who served us was very unfriendly and rude. I noticed she wore a trainee tag. I was traveling with my parents and 2 other elderly relatives(all 80 plus years old) and we booked 3 rooms. We were put in rooms in 3 different levels even though we asked for rooms close to each other. When I came to my room, the first thing that struck me was the condition. The carpet was old and filthy. There were plenty of dirty yellow marks on the tiled floor and wall in the bathroom. The furniture were aged, discoloured and peeling. And then it came to a long list of things that were faulty. My basin was completely blocked and that I had to use the bathtub instead. The toilet wouldn't flush properly. The light switches on one side of the bed did not work. At check out we waited for a long time for someone to check the rooms before our deposit was refunded. It feels that the hotel did not trust its guests. The hotel is desperately in need of a full renovation. What's more disappointing is the unprofessional staff. Most of the girls at the front were trainees who didn't seems to know what they were doing. I helped with English translation as only one person spoke the language. An international hotel?
    auFamily trip
    Good 6,0
    needs maintainance
    AC is too hot for winter. Toilet leaking from shower cubicle making the whole floor very wet. Needs some maintance and upgrading. Location wise its good cos very near to shopping area
    Jane, sg2 night family trip

    Wyndham Garden Suzhou

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