We stayed at The Madison 2 days before and after for our 7 day cruise. Coming from the US, one of the concierge, Mr Fingers, prearranged obtaining info on a Christmas Oratorio at the nearby St Michael’s Church for us. We had many questions for him about transportation, nearby restaurants, taxi service to the docks and airport, etc. He eased our minds with responsive and timely answers before we ever left. This was our first trip to Europe and being seniors were concerned about many things. When we arrived at The Madison, the entire staff was helpful. The studio room was perfect for our needs. On Christmas Eve Day our cruise ship returned to Hamburg at 7:00 am. We returned to The Madison at 9:00am to store our bags until the 3:00pm checkin. They gave us our room immediately upon arriving which was so much appreciated. After attending a concert later in the day, we returned to our room to find a lovely Christmas basket of fruit and candies. We found the restaurant downstairs (Marley’s) very good. And across the street is The Amber Cafe which was great for soups, sandwiches and pastries. This hotel is highly recommended for cost and service.