Puri Dalem Hotel Sanur

Excellent location, lovely friendly people. Great massage.

Basic room but the hotel itself was very well managed and looked very tidy. Staff were very pleasant and our room was dressed beautifully on arrival. Breakfast was great.

This hotel was adequate for a one night stay while in transit. The overall condition of our room was run down with several repairs needed, including a phone that was not working and no hot water. The location is near a busy intersection with few visitor-friendly amenities close by. On the plus side, the staff were friendly and helpful with basic requests. Overall, our stay was not worth more than what we paid which was less than half of the ‘regular’ rate.

Beautiful gardens but a lot of biting insects. Very difficult to cross the busy road at front to go anywhere. Booked a non smoking room but the balconies had ash trays and neighbors smoking on their balcony carried smoke to mine. Yuck Housekeeping came every day at appropriate times. Restaurant food very good.

Though originally we have some issues at check in and bed, the crew finally fixed it. The English of the crew should be improved, and others like environments and design of the house are good. I will still recommend it.