We only stayed 3 nights but plan on returning next year for longer as the area and hotel are lovely. The hotel is clean and right opposite station. The breakfast was very nice. The one mark against it is that there is a lift, but we were told you need to get the key to use it? When my husband asked for the key on reception on our arrival, he was told the man helping us with our cases had it. A member of staff carried my case up on arrival and did not use the lift. We could not be bothered to get the mysterious key when we left, so we carried our cases down. We were going to a concert in Maastricht, along with many other people from the hotel, not travelling with us. I asked reception about return trains to Maastricht from Valkenburg Station opposite hotel and time of last train but the gentleman on reception was not able to provide any information other than where to get train tickets..............from an automatic machine on the platform. It would have helpful if the hotel printed a flyer explaining train times, especially when so man people were travelling to Maastricht for the concert from the hotel. I am sure we were not the only people to need that information. I do not want to give the impression that staff were not friendly, because they were but they did not seem to understand we needed information.