Shangri-La Dubai

Photo gallery for Shangri-La Dubai

Primary image
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Shangri-La Dubai

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Shangri-La Dubai

5.0 star property
Luxury hotel with spa, near Dubai Mall

9,4/10 Exceptional

1 000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is R2 322
Price available on 2022/08/31
Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Trade Center
  • Dubai Aquarium & Underwater Zoo - 26 min walk
  • Dubai Mall - 26 min walk
  • Burj Khalifa - 31 min walk
  • Dubai World Trade Centre - 39 min walk
  • Dubai Fountain - 40 min walk
  • La Mer - 15 min drive
  • Dubai Creek - 12 min drive
  • Dubai Cruise Terminal - 18 min drive
  • BurJuman Mall - 20 min drive
  • Al Ghurair Centre - 20 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 20 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Al Maktoum Intl. Airport (DWC) - 52 min drive
  • Financial Centre Station - 8 min walk
  • Emirates Towers Station - 17 min walk
  • Burj Khalifa - Dubai Mall Station - 25 min walk
  • Airport shuttle (surcharge)

About this property

Shangri-La Dubai

Putting you within a 10-minute drive of Dubai Mall and Dubai Aquarium & Underwater Zoo, Shangri-La Dubai offers an airport shuttle (available 24 hours) for AED 315 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and international cuisine is served at Dunes Cafe, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff and breakfast. Public transportation is close by: Financial Centre Station is just 8 minutes by foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 302 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dunes Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hoi An - Onsite theme restaurant. Open daily.
Shang Palace - Onsite theme restaurant. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 150 for adults and AED 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 315 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Dubai Hotel Shangri-la
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Hotel Dubai Shangri-la
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Shangri La Hotel Dubai
Shangri La Dubai
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Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Overall score and ratings

9,4

Exceptional

9,6/10

Cleanliness

9,5/10

Staff & service

9,4/10

Amenities

9,3/10

Property conditions & facilities

9,3/10

Eco-friendliness

10/10 Exceptional

Elvis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

hatham, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good location to stay
Air condition was not working… hot rooms
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Harris, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tomas, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Shangri-La June 3 day stay
Nice clean & well serviced hotel with very friendly staff. Food at the hotel restaurants was always good with a great selection.
Room view 38th floor
stephen, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing team working at the hotel .
Nitesh, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nitesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mahdi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shangri-La, where you feel special
We stayed at this hotel for my wife’s BD celebration and we can't be happier with our choice. I’m a world traveler but Shangri-La is unique and very special to me, thank you for everything and hope to return soon.
Ali, 1-night trip
Verified Hotels.com guest review