6/10 Good
24 November 2024
it was ok...but...
We have stayed at a number of Holiday Inn Express Hotels. This one was not as good as the others. I do have to say that the staff of the hotel were very nice--no complaints there. But there were some issues.... The exit stairwell nearest our room was blocked with caution tape--we inquired about it and was told it was blocked due to painting, and the hotel is being remodeled. There didn't seem to be much concern regarding the stairwell being blocked---If there was an emergency we would have to go to the other side of the hotel to exit. I understand the need to keep the guests and staff safe during remodeling, but this just did not sit well with me. The breakfast was mediocre at best-- I get that it's free, but it was not nearly up to the standards we have had at other Holiday Inn Express hotels. Our room had a towel laying under the bathroom vanity that had obviously been there awhile.
Would I recommend this hotel?,..probably not. Especially since there was another hotel right beside it that was much better. We chose this Holiday Inn Express for the price--but the savings was not worth it.
MARY BETH
MARY BETH, 1-night family trip
Verified Hotels.com guest review