Nestled near Tulum Beach, Roc Jungle Tulum offers a tranquil retreat with continental breakfast and a lush garden. Unwind by the nearby outdoor pool or explore the nature reserve while staying connected with free in-room WiFi.
Carretera Tulum-Boca paila Km 5.5, A 100 mt de la Calle Principal, Tulum, QROO, 77760
What's nearby
Tulum Beach - 5 min walk - 0.4 km
Ven a la Luz Sculpture - 2 min drive - 1.8 km
Las Palmas Public Beach - 12 min drive - 4.1 km
Tulum Mayan Ruins - 13 min drive - 8.7 km
Playa Paraiso - 15 min drive - 4.9 km
Getting around
Tulum Intl. Airport (TQO) - 54 min drive
Airport shuttle (surcharge)
Restaurants
Chambao - 12 min walk
Mateos - 17 min walk
Taboo Beach Club - 12 min walk
Ziggys Beach Club - 16 min walk
Bula Tulum
About this property
Roc Jungle Tulum
When you stay at Roc Jungle Tulum, you'll be just a 5-minute drive from Tulum Beach and Tulum National Park. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 8:00 AM and 11:00 AM. A terrace and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Roc Luxe Tulum - Adults Only]
The host will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Roc Luxe Tulum - Adults Only]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free (dogs and cats only, 1 total, up to 18 lbs per pet)
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–11:00 AM
What to do
Private beach access
Free beach club nearby
Access to nearby outdoor pool
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness center
Dock
Accessibility
No elevator (single level property)
Room amenities
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of USD 25 (subject to availability)
Pets
Pet deposit: USD 200 per stay
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Roc Jungle Tulum Hotel
Roc Jungle Tulum Tulum
Roc Jungle Tulum Hotel Tulum
Frequently asked questions
Does Roc Jungle Tulum offer free cancellation for a full refund?
Yes, Roc Jungle Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Roc Jungle Tulum?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 18 lbs per pet. A deposit of USD 200 per stay is required.
Is parking offered on site at Roc Jungle Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Roc Jungle Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Roc Jungle Tulum?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 25 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Roc Jungle Tulum and nearby?
Roc Jungle Tulum has a fitness center and a garden, as well as access to a nearby outdoor pool.
What's the area around Roc Jungle Tulum like?
Roc Jungle Tulum is in Zona Hotelera, a short 5-minute walk from Tulum Beach.
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Roc Jungle Tulum Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 8, 2022
Great hotel!
Rachel
Rachel, 1-night trip
10/10 Exceptional
Apr 17, 2023
Highly recommend, boho chic property perfect for relaxing.
Daniella
Daniella, 2-night trip
10/10 Exceptional
Feb 15, 2023
Bar is very limited, no top shelf anything. Food menu very limited, but available food is really good. All staff personnel were great and very helpful.
ILYA
ILYA, 4-night trip
10/10 Exceptional
Jul 30, 2022
I have never felt so welcomed at a hotel like I was at Roc. Julio, Enrique and Hanz were incredibly accommodating and helpful. Anything we ended was taken care of and that started before we even got there with a group chat created to facilitate all aspects of the trip. We will be returning with a bigger party. Walking distance to many places and great energy at the pool beach club. Loved every minute of our 8 day stay. Can’t wait to go back soon during our winter in NYC!
EDISON
EDISON, 7-night trip
10/10 Exceptional
Jan 18, 2023
Property was amazing. They have places on the beach, garden and jungle. So make sure you read and not assume. We stayed on the beach and enjoyed hearing the waves at night. Also the gym is bigger than it looks and my wife made use of it ( she is a body building competitor). Older machines but makes for a great pump. Breakfast was delightful, only 1 coffee, but they are working on changing this. Overall I highly recommend this place for a mature couple looking to relax and get their steps up.
Paul
8/10 Very good
Feb 19, 2023
Malin
Malin, 1-night trip
10/10 Exceptional
Nov 28, 2022
El servicio del staff en general es genial, especialmente de Julio (jefe de Concierge) que me ayudó bastante con recomendaciones y reservas antes y durante mi estancia! También Marcelino me brindó excelente atención en el bar. Sin duda volveré.
Mauricio
10/10 Exceptional
Nov 18, 2022
Carolina
Carolina, 1-night trip
8/10 Very good
Nov 13, 2022
Renelyn
Renelyn, 7-night trip
10/10 Exceptional
Nov 13, 2022
LOVE!
Tyler
Tyler, 4-night trip
8/10 Very good
Nov 3, 2022
Nos hospedamos en ROC JUNGLE dos noches y la tranquilidad durante el día y la noche es excelente, solo ruidos de la naturaleza. Experiencia agradable
Luis
8/10 Very good
Oct 15, 2022
Veronica
Veronica, 4-night trip
10/10 Exceptional
Aug 20, 2022
Ignacio
Ignacio, 4-night trip
2/10 Poor
Aug 11, 2022
Nos trataron de robar 10 mil pesos por unas bicicletas que ya avian recuperado! Aparte se nos olvido el celular en el cuarto y no no lo regresaron! No renten aqui❌
sandra
sandra, 3-night trip
6/10 Good
Jul 16, 2022
Abdulla
Abdulla, 4-night trip
2/10 Poor
Jul 8, 2022
Courtney
Courtney, 1-night trip
4/10 Fair
May 10, 2022
Initially when we got there it was great, staff was friendly and attentive. My wallet was stolen by a staff member from our room and when confronted about it, they tried to convince me I never had it. After that they became really sketchy, acting like they wanted to help but nothing was done. And coincidentally they couldn't find the file for the cameras and again it was only pointing towards the bar were no customers would have been standing/sitting. Super disappointed with the quality of service and staff.
Justin N
Justin N, 5-night trip
4/10 Fair
May 9, 2022
noisy
Erika
Erika, 2-night trip
2/10 Poor
May 7, 2022
We didn’t receive the room we booked. When we talked to the front desk about it, they told us our room they gave us was a “free upgrade” while admitting the room they gave us was smaller than the room we booked. The room was average with a glass screen door as the front door. In a run down area and not worth the money spent. We were booked for the Jungle room and they placed us on a completely different property. I would not stay here again.
Mollie
Mollie, 1-night trip
4/10 Fair
May 4, 2022
the lights went out in our room. We were given another room and the lights went out on that room as well. We spent one entire day and night without water and light. Unable to shower and slept with the heat! No one came to apologize or to provide us with any other acommodations or ask us if we needed anything. We were very dissapointed with the service. Lastly, saying that Tulum is overpriced is an understatement. Not worth the trip. Definitely not traveling here again.
Madeline
Madeline, 3-night trip
10/10 Exceptional
Apr 15, 2022
Casper Arndt
Casper Arndt, 9-night trip
10/10 Exceptional
Apr 11, 2022
Great hotel located on the beach. Staff was amazing in helping me plan my trip before arrival and during my stay. Good restaurant. Great pool. Highly recommend. Rooms were amazing especially the outdoor bathroom. Mau and Enrique were great!
Travis
Travis, 4-night trip
6/10 Good
Mar 19, 2022
Stayed a week at Roc Lux which is just the beach area of Roc Jungle overall a good stay but many little things to be improved on . The rooms were fairly warm but comfortable , please note you must have your credit card or cash on because of having to close out your room charges every shift . Also no room service is available and some of the staff acts as if they are there to get their tips and not all that friendly . The property is about 1.5 miles from any action or good dining / shopping . If you want to go somewhere and detach it works but if you are looking for luxury this is not your spot . Beach was dirty and the hotel did not care to rake the seaweed so that was not ideal . I did not hate it but would not return . Thank you Roc Lux for our stay
Joshua
Joshua, 5-night trip
10/10 Exceptional
Mar 16, 2022
Unique, not for all, fun for us
The jungle rooms were about a 1/4 mile down a dirty road, Once in you room, you felt like you were in the jungle. The showers are mostly glass to the outside and into the room. Great for couples, less great for friends and family. Some of the interior buildings/rooms had their showers along a walkway. Ours was on the outside of the property, so we just saw jungle.
The breakfast was delicious. The free breakfast came with really nice fruit platters. We typically also added/shared an omelette, which was also amazing and only $11usd. Do watch out for tricky add-on to the bill. Everyday we (and others) got free OJ and tea/coffee refills. The last day they changed $5USD for a single additional cheap lipton tea. They refunded it, but argued it and had to get 4 or 5 people involved.
Overall great staff. Great place.