Medina, Medina, Madinah, Al Madinah Province, 4524
What's nearby
Qiblatain Mosque - 7 min drive
Al Noor Mall - 7 min drive
Islamic University of Madinah - 9 min drive
Baqi Cemetery - 11 min drive
Prophet's Mosque - 12 min drive
Getting around
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive
Madinah Station - 28 min drive
Restaurants
Barn Café - 15 min walk
سنجل كافيه - 6 min drive
ديكاف - 5 min drive
عبق الشاي - 5 min drive
توابل البرجر - 3 min drive
About this property
Y platinum
At Y platinum, you'll be within a 15-minute drive of Prophet's Mosque. Free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 11:00 AM.
Languages
Arabic
At a glance
Hotel size
70 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out time is 2:00 PM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Couples wishing to share a room must provide proof of marriage
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–11:00 AM
Restaurant
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Housekeeping (on request)
In-room safe
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007368
Also known as
Y platinum Hotel
Y platinum Madinah
Y platinum Hotel Madinah
Frequently asked questions
Does Y platinum offer free cancellation for a full refund?
Yes, Y platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Y platinum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Y platinum?
Yes, there's free self parking.
What are the check-in and check-out times at Y platinum?
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Check-out time is 2:00 PM. Contactless check-out is available.
Are there restaurants at or near Y platinum?
Yes, there's an onsite restaurant.
Y platinum Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,2/10
Cleanliness
7,8/10
Staff & service
7,6/10
Amenities
8,0/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
10/10 Exceptional
18 August 2024
Great hotel
Mohamed
Mohamed, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Great experience
Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Omar
Omar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Ashim
Ashim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 May 2024
Nice and clean no noise and safe
Matab
Matab, 3-night trip
Verified Expedia guest review
8/10 Very good
07 April 2024
Amazing
Amazing, will try again!
Oseni
Oseni, 12-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 March 2024
Clean and Conducive
Good experience
Kazeem
Kazeem, 2-night trip
Verified Hotels.com guest review
4/10 Fair
25 February 2024
The hotel had a bad smell and the pictures were so deceptive.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 February 2024
Recommend
Muhammad Mohsin
Muhammad Mohsin, 2-night trip
Verified Expedia guest review
6/10 Good
28 January 2024
It was hard to even get an extra towel from hotel when there were 5 people staying and they gave only 1 towel and refused to cooperate
Sadia
Sadia, 4-night family trip
Verified Expedia guest review
2/10 Poor
26 January 2024
Ayesha
Ayesha, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 January 2024
Cleanliness and state of the art facilities.
Abdullahi
Abdullahi, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
09 January 2024
Very kind people. Geat breakfas
The room very clean
Salam
Salam, 4-night family trip
Verified Expedia guest review
2/10 Poor
05 January 2024
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
TARIQUR
TARIQUR, 2-night family trip
Verified Expedia guest review
6/10 Good
04 January 2024
The room was fine but too much noise from the other rooms and their toilets.
MD WALIUL
MD WALIUL, 5-night trip
Verified Expedia guest review
8/10 Very good
01 January 2024
The rooms were not in good condition.
Mohamed
Mohamed, 3-night romance trip
Verified Expedia guest review
2/10 Poor
29 December 2023
shaymaa
shaymaa, 2-night trip
Verified Expedia guest review
4/10 Fair
14 December 2023
Unmaintained facility. Broken furniture and lack of basic amenities such as towels and iron. Requested these items multiple times and when I got an iron it had burned cloth on it and damaged my clothes. Really low quality place.
Saleh
Saleh, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
03 December 2023
No one come to cleaning all day even they didn’t take trash
Muhammad
Muhammad, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
28 October 2023
Hussain
Hussain, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2023
Abdulaziz
Abdulaziz, 3-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2023
A bit far from Prophet's mosque but good compare to the hotels in Haram area. Quiet and safe, clean. The ine problem is they don’t do housekeeping on daily basis, the travelers needs to ask for it. I will recommend.
Mohammad Saeed
Mohammad Saeed, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2023
AHMED
AHMED, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2023
Clean rooms, staff was cooperative. Little far from Masjid Nabwi. You need to book your uber/taxi in advance.