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All properties in Medina, Al Madinah Province, Saudi Arabia

Rua Al Madinah Hotel

3-star hotel with 3 restaurants, near Al Haram

  • Free WiFi
From
ZAR 891

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  • Rua Al Madinah Hotel
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Rua Al Madinah Hotel. Image 1 of 41.
1 / 41Rua Al Madinah Hotel
8,2.Very good.
  • Good location for male entrance to haram, receptions need some improvement and training

    May 28, 2019

  • Nice location, comfortable

    Aug 3, 2020

See all 65 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 404 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Self parking
  • 24-hour front desk

For families

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Iron/ironing board
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • Heart of Medina
  • Al Haram - 1 min walk
  • Prophet's Mosque - 4 min walk
  • Quba Mosque - 42 min walk
  • Al Noor Mall - 2.9 mi / 4.7 km
  • Mount Uhud - 5.7 mi / 9.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Twin Room, City View
  • Twin Deluxe Room Haram View
  • Accessible Wheel Chair Room, City View
  • Accessible Wheel Chair Partial Haram view
  • Deluxe King Room, City View
  • King Deluxe Room Haram View
  • Studio Room, City View
  • Superior Triple Room, City View
  • Triple Superior Room Haram View
  • Deluxe Suite, City View
  • Deluxe Suite 1 room Haram View
  • Honeymoon Suite, City View
  • Executive Suite, City View
  • Executive Suite 1 Room Haram View
  • Presidential Suite 2 Room Panorama Haram view
  • Twin Deluxe Room Partial Haram view
  • Triple Superior Room Partial Haram view

Location

  • Heart of Medina
  • Al Haram - 1 min walk
  • Prophet's Mosque - 4 min walk

What’s around

Landmarks

  • Heart of Medina
  • Al Haram - 1 min walk
  • Prophet's Mosque - 4 min walk
  • Quba Mosque - 42 min walk
  • Al Noor Mall - 2.9 mi / 4.7 km
  • Mount Uhud - 5.7 mi / 9.2 km
  • Islamic University of Madinah - 5.8 mi / 9.3 km
  • Prince Mohammed bin Abdul Aziz Stadium - 5.8 mi / 9.4 km
  • Taibah University - 7.5 mi / 12 km

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive
  • Madinah Station - 12 min drive

At a glance

Hotel size

  • This hotel has 404 rooms

Arriving/leaving

  • Check-in time 4:00 PM-6:00 AM
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (SAR 75 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Coffee shop/café
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Arabic
  • English
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available
  • Fireplace

Freshen up

  • Bathtub or shower
  • Bidet
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Small print

Also known as

  • Rua Al Madinah Hotel Hotel
  • Rua Al Madinah Hotel Medina
  • Rua Al Madinah Hotel Hotel Medina

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs SAR 75 per day

Rollaway beds are available for SAR 100.0 per day

Breakfast costs between SAR 50 and SAR 50 per person (approximately)

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Rua Al Madinah Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SAR 75 per day. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 4:00 PM - 6:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Hardee's (10-min walk), Restaurant Arabesque (12-min walk), and Kudu (12-min walk).
  • Recommended spots to visit include Al Haram (1-min walk) and Prophet's Mosque (4-min walk), along with Quba Mosque (2.2 mi) and Al Noor Mall (2.9 mi).
8,2.Very good.
  • 8,0.Very good

    not bad

    1 night family trip, Jul 9, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    They need more effort to clean the rooms the cleaning staff are of low standard

    5 night family trip, Mar 1, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    very very close to the masjid an nabawi it’s just across the street

    oska, 1 night family trip, Feb 28, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Average. Spacious. B

    Asiya, 5 night family trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 6,0.Good

    Disappointing

    It was overpriced. The bed mattress was really uncomfortable. Anyone can entre the hotel as there is no security at the door. Far away from prayer room for women. When having the open buffet breakfast, between 6:30-10:30. At 10:30 the staff will switch off the lights to make guests leave, which i think is unprofessional.

    Basim, 2 night family trip, Feb 11, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    The facility was excellent in terms of location, customer service, ganitorial services, to mention a few. I was going to mention that it was bit pricey but it the price is okay for what you get.

    1 night trip with friends, Feb 7, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Close to the Mosque; clean and neat; well maintained. However, the staff know little English.

    2 night romance trip, Jan 21, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Location and overall facilities was excellent nothing to complain

    Jamil, 2 night romance trip, Jan 15, 2020

    Verified Expedia guest review

  • 6,0.Good

    The property is fairly nice and recently built but staff lacks the initative and attitide for service. We were 3 persons in room but the room had 4 beds with no room to access closet or safe. We requested removal of extra beds several times to reception and housekeeping but were given run aroind and lame excuses. The front desk person wanted us to talk to duty manager and we told him the guest should not be given run around to reach different persons and the staff should take cate of the genuine need. They never removed extea beds. The bathroom vanity mirror had two LED lights with 4 crystals each, one was out totally and only one LED crystal was working in one. Called front desk for this and were told to call Maintenance. Maintenance staff showed up, looked up at the lights and told that they do not have repalcement lights and we have to deal with dim light in the bathroom even for shaving. We had problems with the room safe, a digital one, instead of the usual with key pad. The safe was supposed to work with room key but it had consistent problems and we had to call Maintenance on daily basis. One good thing about the property is its berakfast staff and quality of the food. The manger and other stff was diligent in serving guests. They do need more staff though to pick up dishes from tables more quickly.

    Shabir, 4 night trip with friends, Jan 7, 2020

    Verified Orbitz guest review

  • 6,0.Good

    hey need to change the Air System

    The location for men is excellent but NOT for female . The AIR Conditioning System is VERY BAD

    Haney, 2 night family trip, Jan 1, 2020

    Verified Hotels.com guest review

See all 65 reviews