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1 room, 2 adults

Astor Crowne Plaza New Orleans

4,5-star4,5 stars
739 Canal Street, New Orleans, LA, 70130, United States of America

Luxury hotel with restaurant, near Canal Street
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Louisiana may have travel restrictions in place due to COVID-19. 

  • The valet attendant was amazing. The staff was also amazing. They handled all my…Feb 19, 2021
  • Great location next to Bourbon St. Feb 19, 2021

Astor Crowne Plaza New Orleans

from ZAR 1,672
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Alexa)
  • Room, 2 Queen Beds, Non Smoking (Alexa)
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, City View
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Twin Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, City View
  • Suite, 2 Twin Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Twin Beds, Accessible, Non Smoking (Mobility)

What’s around Astor Crowne Plaza New Orleans

Landmarks

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk
  • Royal Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Cafe Du Monde - 13 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive
  • New Orleans Union Passenger Terminal - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Louisiana may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite valet parking (USD 49 per day; includes in/out privileges)

  • Onsite RV/bus/truck parking (fees apply)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32001
  • Conference space size (meters) - 2973
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Astor Crowne Plaza New Orleans’s small print

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel New Orleans
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza New Orleans New Orleans

Policies

Please note: this property does not allow coolers in guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

Valet parking costs USD 49 per day with in/out privileges

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 15 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Astor Crowne Plaza New Orleans

  • Does Astor Crowne Plaza New Orleans offer free cancellation for a full refund?
    Yes, Astor Crowne Plaza New Orleans does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Astor Crowne Plaza New Orleans?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Astor Crowne Plaza New Orleans?
    Yes. Valet parking costs USD 49 per day. RV/bus/truck parking is available.
  • Are pets allowed at Astor Crowne Plaza New Orleans?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Astor Crowne Plaza New Orleans?
    You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 200 (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Astor Crowne Plaza New Orleans?
    Yes, there's an onsite restaurant. Nearby restaurants include Ruby Slipper Café (3-min walk), Restaurant R'evolution (3-min walk), and GW Fins (3-min walk).
  • Is there an onsite casino at Astor Crowne Plaza New Orleans?
    No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (8-min walk) and Boomtown Casino (15-min drive) are both nearby.
  • What is there to do at Astor Crowne Plaza New Orleans and nearby?
    Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals.

Recent reviews

Good 7,8 From 2 688 reviews

Exceptional 10,0
birthday trip
My stay was a birthday trip for my husband and it was awesome when i had a problem with the heater maintenance got right on it and moved my room he was very polite and helpful i wish i would have gotten his name.
Vanessa, us2 night family trip
Fair 4,0
Never again
The employees were outstanding and nice. The rest was not. Stayed 3 nights and room service never showed, had to go ask for extra towels. They refused to do anything about the people outside harassing you as you walk in. Couldn’t even walk outside and enjoy your coffee without 3-4 people walking up and asking for money. I will never stay here again.
John, us3 night trip
Very good 8,0
The room itself was clean. There was no refrigerator or microwave and as the room service was cancelled due to COViD it was inconvenient as we had to get up and go get coffee. Ik that sounds spoiled but when u are on vacation all u want when you wake up is a cup of coffee. Our room was fine with the heat but the heat in my besties room across the hall was nonexistent... and in one of the coldest nights in New Orleans history that wasn’t cool. It was a bed and a hot shower with good water pressure. Bourbon House downstairs was great but other than that...
Courtney, us6 night trip with friends
Good 6,0
Bathroom dirty shower cold room cold even on 80 degress
Tami, us5 night trip
Exceptional 10,0
didnt like that the elevator next to my room 6601 didnt work and i had to walk to opposite end of the hall.
David, us1 night trip with friends
Good 6,0
Good stay
The stay was okay. We didn’t have hot water which was disappointing. The hotel is taking precautionary measures for COVID, that’s a plus. I loved the security measures and it’s close to EVERYTHING.
Takeara, us2 night trip with friends
Exceptional 10,0
Great location great rooms
Friendly staff , clean rooms , amazing location very walkable and valet parking $ 50 overnight
Sasha, us2 night trip with friends
Good 6,0
Disappointed
The lobby/check in area is small making it difficult to social distance. There were two people at the front desk. One was clearly uninterested in doing anything. Our room was surface clean, however the dustball build up on the ceiling was gross. The box springs under the king sized bed did not match up. I will not return to this property.
us1 night trip with friends
Very good 8,0
It was great!
Michael, us3 night trip with friends
Very good 8,0
First Time In New Orleans
This hotel was in the perfect location! Next to or near anything/anywhere you’d need to go or do! Whenever I return I will be sure to book here again!
us2 night family trip

Astor Crowne Plaza New Orleans