DoubleTree by Hilton New Orleans

Photo gallery for DoubleTree by Hilton New Orleans

Primary image
Outdoor pool
42-inch flat-screen TV with satellite channels, video-game console
42-inch flat-screen TV with satellite channels, video-game console
42-inch flat-screen TV with satellite channels, video-game console

Overview of DoubleTree by Hilton New Orleans

DoubleTree by Hilton New Orleans

4.0 star property
4-star hotel with 2 restaurants, near Canal Street

8,6/10 Fabulous

1 000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is R2 019
Price available on 2022/08/29
Map
300 Canal St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 1 min walk
  • Harrah's New Orleans Casino - 1 min walk
  • Bourbon Street - 8 min walk
  • Cafe Du Monde - 11 min walk
  • Jackson Square - 11 min walk
  • National World War II Museum - 12 min walk
  • Ernest N. Morial Convention Center - 16 min walk
  • Caesars Superdome - 19 min walk
  • Port of New Orleans - 22 min walk
  • Smoothie King Center - 22 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive
  • New Orleans Union Passenger Terminal - 21 min walk

About this property

DoubleTree by Hilton New Orleans

You'll be in a fantastic location at DoubleTree by Hilton New Orleans, just a 5-minute walk from Canal Street and Harrah's New Orleans Casino. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers say great things about the comfortable beds and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 367 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 3 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured uncovered onsite valet parking (USD 45.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1973
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Video-game console
  • 42-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 11.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of USD 18.95 for adults and USD 12.00 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Uncovered valet parking costs USD 45.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree Hilton Hotel New Orleans
DoubleTree Hilton New Orleans
DoubleTree New Orleans
Hilton DoubleTree New Orleans
Hilton New Orleans DoubleTree
New Orleans DoubleTree
New Orleans DoubleTree Hilton
New Orleans Hilton DoubleTree
Doubletree Hotel New Orleans
DoubleTree Hilton New Orleans Hotel
Doubletree By Hilton Orleans
DoubleTree by Hilton New Orleans Hotel
DoubleTree by Hilton New Orleans New Orleans
DoubleTree by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Overall score and ratings

8,6

Fabulous

8,9/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,7/10

Property conditions & facilities

8,3/10

Eco-friendliness

8/10 Very good

The stay was nice. We should have been told about the $250 deposit.
Brodrick, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Pretty good but could of been better
The people at check-in were so nice and helpful!! Great experience there. We all enjoyed a free cookie as well!! The biggest disappointment is the fact that the pool closes at 9pm!!! Sooo early!!! There is no lifeguard regardless, so it should be open later especially in a place with hot weather!! I went to try and use the pool at 845pm but the door was locked and rejected the room key scan. Pools should be open till at least 11pm in states with hot weather. Disappointing. Also disappointed with the comfort of the bed and pillows. Bed was hard like a rock and pillows were way too soft/had barely any fluff/material used for stuffing. Wish they could aim for something in the middle for both.
Brenda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was wonderful.
Eyerusalem, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Jason, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was capable and helpful. Amenities were excellent. Location was perfect.
Tom, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great central location
Great central location, close to all activities and easily accessible to the streetcar. Wonderful pool. Service was great, esp. Leo who helped secure some quick pizza.
CHRISTINA, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Cawley staff was excellent. Front desk folks when we checked in at night were off putting. Just very short and a bit condescending. Tried to charge us twice for a prepaid room. Understanding that it was a mistake on their part, the gentleman’s attitude was just horrible. Next trip to NOLA we’ll be avoiding this property just based off that one interaction.
Laureen, 1-night family trip
Verified Expedia guest review

8/10 Very good

TV channel coverage insufficient. None of my news network channels available
3-night trip
Verified Hotels.com guest review