Canopy by Hilton New Orleans Downtown

Photo gallery for Canopy by Hilton New Orleans Downtown

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Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Overview of Canopy by Hilton New Orleans Downtown

Canopy by Hilton New Orleans Downtown

4.0 star property
4-star hotel with restaurant, near Canal Street

8,0/10 Very good

99 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is R1 694
Price available on 2022/08/18
Map
1100 Tulane Avenue, New Orleans, LA, 70112
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 2 meeting rooms
  • 24-hour front desk
  • Communal living room
  • Snack bar/deli
  • Water dispenser
  • Laundry service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Espresso maker
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In New Orleans Central Business District
  • Canal Street - 2 min walk
  • Bourbon Street - 6 min walk
  • Caesars Superdome - 10 min walk
  • Harrah's New Orleans Casino - 11 min walk
  • Smoothie King Center - 14 min walk
  • Jackson Square - 17 min walk
  • Cafe Du Monde - 20 min walk
  • National World War II Museum - 20 min walk
  • Ernest N. Morial Convention Center - 27 min walk
  • Port of New Orleans - 33 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 14 min walk

About this property

Canopy by Hilton New Orleans Downtown

Canopy by Hilton New Orleans Downtown offers a great location, putting you within just a 10-minute walk of Canal Street and Bourbon Street. The cocktail bar is a great place to grab a drink, and guests looking for a bite to eat can check out Ginger ROUX, which serves fusion cuisine and is open for lunch and dinner. This upscale hotel is also within a 15-minute walk of Caesars Superdome and Harrah's New Orleans Casino.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room, up to 75 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Secured covered onsite self parking (USD 20 per night)
  • Secured covered onsite valet parking (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1959
  • Communal living room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

Ginger ROUX - This restaurant specializes in fusion cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
The Herbalist - Onsite cocktail bar. Happy hour is offered. Open daily.
The Herbalist - This café specializes in French cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 25 for adults, and USD 10 and USD 10 for children (approximately)

Children & extra beds

  • Rollaway beds are available for USD 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per week

Parking

  • Covered self parking costs USD 20 per night
  • Covered valet parking costs USD 45 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Canopy By Hilton New Orleans
Canopy by Hilton New Orleans Downtown Hotel
Canopy by Hilton New Orleans Downtown New Orleans
Canopy by Hilton New Orleans Downtown Hotel New Orleans

Frequently asked questions

Overall score and ratings

8,0

Very good

8,9/10

Cleanliness

8,2/10

Staff & service

7,6/10

Amenities

8,7/10

Property conditions & facilities

8,8/10

Eco-friendliness

8/10 Very good

Overall good stay but Valet took a long time to get car. Could have quicker service .
Joey, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Martayisha, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hydration Station nice touch
Very comfortable and fancy stay. We really appreciated the hydration station on our floor
Yeiglin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Alice, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Hilton canopy stay in july 2022
They never came to clean our room even though we requested to clean one day before. Off site parking 25 usd and valet parking 50 usd per day. It is very close to French quarter and canal street. I would give 4 star if they would have cleaned our room everyday. Bed is very comfortable.
suresh, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall, a pleasant stay with good staff
It was a nice and clean room that were pretty quiet. Service was pretty quick and people were pleasant. Had an issue with room temperature being quite cold even when thermostat setting at 75. Had to stay under the bedsheets below that. Wifi IT was a bit of a problem as we had to use a promo code given by front desk instead of the usual one to connect. Would be nice if some slippers were put in room as parts of it were bare stone with some area rugs.
Dominic, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Keywan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quita, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

First Time in New Orleans
This hotel is amazing! We were there for the Essence Festival and with all incoming crowds, the hotel staff went above and beyond to make sure our trip in New Orleans and at their hotel was memorable! We will definitely be coming back to Canopy Hilton on our next visit.
Angela, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Tired and disappointed.
The stay hasn't quite been completed, but since it's this way since the first night I figured I would share. Hotel is awesome, staff are great very friendly, but the walls are paper thin. We had noisy inconsiderate neighbors on both sides. The second night around 230 am I ended up calling the front desk and she was very nice and said she would send security up to take care of it. It was not taken care of, I had the pleasure of listening to the annoyance the rest of the night. For the price of the stay I expected better. Lesson learned. If you don't want to sleep during your stay it's the perfect place.
Linda, 2-night family trip
Verified Hotels.com guest review