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Astor Crowne Plaza New Orleans, an IHG Hotel

Luxury hotel with restaurant, near Canal Street

  • Free WiFi
From
ZAR 2,088

Image gallery

  • Lobby
  • Lobby
  • Outdoor Pool
  • Pool
  • Lobby
Lobby. Image 1 of 113.
1 / 113Lobby
7,8.Good.
  • First time in New Orleans and couldn’t have asked for better positioning or a better…

    Apr 8, 2021

  • Called before I booked and was told that the pool was opened, it wasn’t we would of never…

    Apr 3, 2021

See all 2,744 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Transport options
  • Parking available
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 693 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk
  • Royal Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
The following facilities or services will be unavailable from January 1 2021 to June 30 2021 (dates subject to change):
  • Breakfast

The following facilities are closed seasonally each year. They will be closed from December 1 to February 28:
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Alexa)
  • Room, 2 Queen Beds, Non Smoking (Alexa)
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, City View
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 2 Twin Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, City View
  • Suite, 2 Twin Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Twin Beds, Accessible, Non Smoking (Mobility)

Location

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk

What’s around

Landmarks

  • In French Quarter
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk
  • Royal Street - 1 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Jackson Square - 10 min walk
  • Audubon Aquarium of the Americas - 11 min walk
  • Cafe Du Monde - 13 min walk
  • French Market - 14 min walk
  • National World War II Museum - 16 min walk
  • Julia Street Cruise Terminal - 17 min walk

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive
  • New Orleans Union Passenger Terminal - 19 min walk

At a glance

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 49 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32001
  • Conference space size (meters) - 2973

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans, an IHG Hotel Hotel
  • Astor Crowne Plaza New Orleans, an IHG Hotel New Orleans
  • Astor Crowne Plaza New Orleans, an IHG Hotel Hotel New Orleans
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans

Optional extras

Late check-out can be arranged for an extra charge of USD 200 (subject to availability)

Valet parking costs USD 49 per day with in/out privileges

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 15 and USD 20 per person (approximately)

Policies

Please note: this property does not allow coolers in guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Astor Crowne Plaza New Orleans, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 49 per day. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 200 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ruby Slipper Café (3-min walk), Restaurant R'evolution (3-min walk), and GW Fins (3-min walk).
  • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (8-min walk) and Boomtown Casino (16-min drive) are both nearby.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals.
7,8.Good.
  • 8,0.Very good

    Diverse

    No refrigerator or thick covers. Had to buy a blanket from CVS.

    BRITTANY, 4 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Great staff, good location, everything close by, walk right out to bourbon Street, Clean rooms, hallways could use some attention. overall we had a great time as usual.

    Daniel, 3 night family trip, Apr 1, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Diamond in the rough

    This hotel is beautiful! Practically on the corner of Bourbon and Canal, within walking distance of Harrah’s and the Riverfront. You can catch the streetcar right outside the front door to take you to plenty of different areas. On the same side as the hotel, a few blocks down and across from the casino is a luxury shopping mall plus many shops up and down Canal. The hotel does an excellent job of practicing social distancing and I love how I never had to wait for an elevator to get up to our room. There are hand sanitizing stations and masks are required upon entry. I would definitely stay here again! The room was clean, very spacious. Overall a very quiet stay despite the location! SN: the hotel is the diamond, Canal St is the rough.

    Andrea, 3 night trip, Mar 29, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Great location but needs better cleaning staff

    It is a great location and the price was reasonable. The valet parking is hectic and once we were ready to go they put us on a shuttle to go to the parking garage. Which is not a bad idea but it may have been better to do that for both check in and check out. The elevator was out for a while and we had to take the stairs. Several people urinated in the elevator and it was still there in the morning, which smelled horribly. Then there was beer cans and food trash in the hallways. I’m guessing some guests have no manners but it really should have been cleaned.

    felicia, 1 night trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great hotel, great location!

    If you have ever been to New Orleans before- ignore what some of these other reviews say. This hotel is at the corner of Canal and Bourbon. Anyone complaining about noise and homeless people has obviously never been to NOLA. The hotel location is GREAT!! Easy walk to everywhere you want to go. Is it loud at night? Yes. But we never heard our neighbors, all of the noise was from Canal and Bourbon (because drunk people, police/ambulance sirens, and losers using Canal as a drag strip). Bring earplugs. The rooms were great, very clean. One of the cleanest hotel bathrooms I have seen in awhile. The staff was very helpful. Valet was a mess, but again, expected with the hotel location. It will take a minute. Enjoy the time waiting with great people watching. The other reviews had me worried about this hotel but I was very pleasantly surprised!!!

    Christi, 2 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Great location but not the best comfort

    Great location, however, I would not consider this a 4-star hotel, the rooms are outdated and they don't have some of the basic equipment like a coffe machine or mini fridge. The only option is $50/day valet but somehow you need to take a minivan to get your car when you're checking out which is very incovenient.

    Flavia, 2 night family trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Great location but no control over rowdy guests

    Desk and front door staff was very pleasant, room was clean but lacking a couple of things (bag for trash can, ice bucket and only had one small trash can), but the noise level ALL night every night from other rooms was terrible. Had to turn my tv volume way up to drown the screaming, music and pounding on doors around us. No security to be seen.

    Patty, 4 night trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    The service was

    Lauren, 4 night family trip, Mar 22, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Worst hotel in New Orleans.

    Terrible service !!! Begged tl get a tv remote... begged to get them to clean my room. No coffee in the lobby. No breakfast untill 11a. We need to leave for tbe airporg at 11am. Rude staff. DO NOT WASTE YOUR MONEY. Oh ..double check your bill.

    William, 4 night trip with friends, Mar 18, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Parking

    Howard, 1 night trip, Mar 18, 2021

    Verified Hotels.com guest review

See all 2,744 reviews