10/10 Exceptional
14 December 2024
Customer service was wonderful. When we checked in at night the woman at the front was super friendly and allowed our daughter to ring the bell. In the morning for some reason our key cards stopped working and they quickly resolved the issue and were again extremely friendly. The guy cleaning our room also noticed my husband left his hat and ran out to come give it to him. Some things could have been a bit cleaner, e.g., the TV remote was nasty so I wiped that down with a WetOne, and along the tub in the bathroom were some small hairs…it looked maybe like a man had given himself a haircut.
Kellie
Kellie, 1-night family trip
Verified Hotels.com guest review