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Luxury hotel with full-service spa, connected to the convention center, near Palais des Congres
Some basic maintenance needed. Service was slow everywhere
Sep 8, 2019
The hotel, pools, rooms and grounds are lovely ( there are three pools to choose from and…
Mar 1, 2020
This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
Early check-in can be arranged for an extra charge of EUR 50 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)
Rollaway beds are available for EUR 55.0 per day
Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 12 for children (approximately)
Cribs/Infant beds are available for EUR 45.0 per day
Babysitting/childcare is available for an extra charge
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Children under 12 years old are not allowed in the spa without adult supervision.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The resort internal decor is one of a kind, done in a smart, mysterious and enchanting manner. One "secretive" door allows you priviladged access to the garden of Eden. It was the highlight of my stay. Bravo for the designer. Must be awarded the designer of the decade. Also would love to thank a gentleman at the reception called Othmane for giving me the true Moroccan welcome.
1 night trip, Feb 28, 2020
Verified Expedia guest review
You can tell that this property was stunning when it opened however due to its upkeep and how it has been managed it is understandable how it became the condition we found it in.
DK, 2 night romance trip, Feb 27, 2020
Verified Expedia guest review
It’s fabulous in every way staff is very deligent and the breakfast is very good the concierge are fantastic And especially the reception staff in particular the great lady Laila who deserve my deepest respect I commend her for a higher position as a public relation manager
4 night trip, Feb 10, 2020
Verified Expedia guest review
Cleaning and has to be updated , and more thing to do at night time especially during cold weather. The stuff were very nice
3 night family trip, Jan 17, 2020
Verified Expedia guest review
Staff service was great throughout, from the cleaners to waiters
4 night trip with friends, Jan 16, 2020
Verified Expedia guest review
Staff are not well trained, zero hospitalities at this hotel, it’s a shame to see it happen to Movenpick brand.
Arlan, 4 night family trip, Jan 5, 2020
Verified Hotels.com guest review
So happy that I stayed at the Movenpick in Marrakech. The hotel itself consists of a number of beautiful buildings, which are all beautifully decorated. The room is very comfy. Excellent wifi, which is important for a business trip. It feels like walking through a palace. The gardens lined with olive and palm tress are stunning. The grounds are immaculate. There are 3 pools which are heated, to make an enjoyable swim. Staff are very professional and very helpful. The breakfast has a lot of different foods and drinks to choose from, including fresh orange juice and mint tea.
silvana, 3 night business trip, Jan 4, 2020
Verified Hotels.com guest review
Try to get ahold of concierge good luck never returned my call elevator broken multiple occasions try to come back from shopping with a baby and a stroller and climb 2 stairs and to cap it all ask for a wake up call on departure day never got it woke up late almost missed the plane
Jean-Michel, 4 night family trip, Jan 3, 2020
Verified Expedia guest review
Terrible room service, ladies at the reception are rude.
Mike, 2 night family trip, Dec 26, 2019
Verified Expedia guest review
it was great
6 night trip with friends, Dec 26, 2019
Verified Hotels.com guest review