In the heart of Birmingham City Centre, Macdonald Burlington Hotel offers a refined retreat with dry cleaning/laundry services and 2 stylish bars. Savor local flavors at Scottish Steak House, unwind with free in-room WiFi, or take advantage of tour/ticket assistance for an unforgettable stay.
International Convention Centre - 10 min walk - 0.9 km
Getting around
Birmingham Airport (BHX) - 19 min drive
Coventry (CVT) - 32 min drive
Birmingham (QQN-New Street Train Station) - 3 min walk
Birmingham New Street Station - 4 min walk
Birmingham Snow Hill Station - 5 min walk
Grand Central Tram Stop - 1 min walk
Corporation Street Tram Stop - 2 min walk
Town Hall Tram Stop - 4 min walk
Restaurants
McDonald's - 1 min walk
The Briar Rose - 2 min walk
Bella Italia - 1 min walk
Tim Hortons - 1 min walk
Head of Steam - 1 min walk
About this property
Macdonald Burlington Hotel
When you stay at Macdonald Burlington Hotel, you'll be within a 15-minute walk of Bullring & Grand Central and International Convention Centre. For a bite to eat, guests can visit Scottish Steak House, which serves local cuisine and is open for breakfast, lunch and dinner. Also, Utilita Arena Birmingham and Villa Park are within a short drive. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Grand Central Tram Stop is steps away and Corporation Street Tram Stop is 2 minutes.
At a glance
DONE
Hotel size
112 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking within 0.1 mi (GBP 9.50 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
2 bars/lounges
Restaurant
24-hour room service
Snack bar/deli
What to do
Golfing nearby
Working away
Business center
15 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Built in 1872
Safe-deposit box at front desk
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Assistive listening devices available
Wheelchair-accessible registration desk
Bathroom emergency pull cord
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Scottish Steak House - This fine-dining restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
The Burlington Bar - This bar serves breakfast, lunch, dinner, and light fare.
The Burlington Lounge - This lobby lounge serves light fare only. Open 24 hours.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 24 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Parking
Parking is available nearby and costs GBP 9.50 per day (328 ft away)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham
Frequently asked questions
Does Macdonald Burlington Hotel offer free cancellation for a full refund?
Yes, Macdonald Burlington Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Macdonald Burlington Hotel?
Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at Macdonald Burlington Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Macdonald Burlington Hotel and nearby?
Macdonald Burlington Hotel has 2 bars.
Are there restaurants at or near Macdonald Burlington Hotel?
Yes, Scottish Steak House offers local cuisine.
What's the area around Macdonald Burlington Hotel like?
Macdonald Burlington Hotel is in Birmingham City Centre, a short 1-minute walk from Grand Central Tram Stop and 5 minutes' walk from Bullring & Grand Central. Travelers love the hotel's prime location.
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Reviews
Reviews
8,2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8
Cleanliness
9,4
Location
8,8
Staff & service
8,0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for its quality, variety, and excellent service. (22 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Train station
Bathroom
Lobby
Bar
Restaurant
Reviews
Verified
8/10 Very good
04 April 2026
Breakfast was superb with very attentive staff and excellent quality food, room a bit dated but still very good value with excellent location and excellent staff
philip
philip, 1-night trip
Verified
10/10 Exceptional
26 March 2026
Pleasure, very well looked after by the staff
Tracy
Tracy, 1-night trip
Verified
10/10 Exceptional
22 March 2026
Great location, easy parking nearby. Rooms big and clean.
HELEN
HELEN, 1-night trip
Verified
10/10 Exceptional
07 March 2026
The staff couldn't do enough, food was lovely, great location, and lovely ramble around the shopes, right across the road from trains,
Tracy
Tracy, 1-night trip
Verified
8/10 Very good
10 February 2026
Room was spacious, comfortable and very clean
Anthony
Anthony, 3-night trip
Verified
10/10 Exceptional
03 March 2026
Great location next to the train station. It was a little difficult to order a food delivery to the lobby area as the hotel is accessed via a pedestrian arcade walkway. Beautiful hotel, it felt luxurious to me!
Katee
Katee, 2-night trip
Verified
10/10 Exceptional
29 March 2026
Everything about stay exceeded expectations. Location , staff professionalism and efficiency at reception namely Mini , staff in the restaurant and bar .
Only one night stay but check in & check out was seamless. Only thing missing was bottled water in room. Otherwise faultless Thank you !
Bernadette
Bernadette, 1-night trip
Verified
8/10 Very good
25 February 2026
easy check in nice room
Stuart
Stuart, 1-night trip
Verified
10/10 Exceptional
11 December 2025
Couldn’t fault our stay, everything was spotless the breakfast was perfect and staff were professional and friendly. Excellent stay.
Dawn
Dawn, 3-night trip
Verified
10/10 Exceptional
30 December 2025
Breakfast was amazing and staff couldn't be more helpful.
Its an old hotel so can be a bit chilly but beds were comfy and cozy
Sara
Sara, 1-night trip
Verified
8/10 Very good
21 January 2026
Friend staff, good sized room, excellent shower.
Sonia
Sonia, 1-night trip
Verified
10/10 Exceptional
11 January 2026
Nice spacious room with comfy bed. Staff extremely polite and helpful. Breakfast was excellence with good choice.
Karen
Karen, 1-night trip
Verified
6/10 Good
14 March 2026
Room needed repairs some years ago. Woken up by loud radiator noises every night. You hear everything between rooms. Bed was small but clean and comfortable and housekeeping did a good job cleaning the room. Great location for shopping and close to train station.
Thorunn Sif
Thorunn Sif, 4-night trip
Verified
10/10 Exceptional
31 December 2025
Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
07 December 2025
Excellent breakfast
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
16 December 2025
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Anton
Anton, 1-night trip
Verified
10/10 Exceptional
05 December 2025
Staff very welcoming and helpful
Lorraine
Lorraine, 2-night trip
Verified
8/10 Very good
21 December 2025
Great service from the front reception Mini and the breakfast staff.
Room was lovely although the bed was too soft for us. Toiletries good quality
Would definitely go back due to location as well as a lovely hotel
Neil
Neil, 1-night trip
Verified
10/10 Exceptional
29 December 2025
Lovely room
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
16 November 2025
Friendly, helpful staff
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
22 October 2025
Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Brian
Brian, 1-night trip
Verified
8/10 Very good
26 January 2026
The hotel and room were incredibly clean, the day staff were very helpful and friendly. The room was spacious and well equipped.
The hotel is deceptively large and sprawls wide across a small number of floors, so there can be a bit of a walk, with a number of rooms a fair distance from the lifts, with stairs in between.
I found the day staff a lot friendlier and assisting than the night staff!
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
19 October 2025
Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Tracey
Tracey, 1-night trip
Verified
10/10 Exceptional
28 September 2025
Great hotel, great location, wonderful staff!
Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Pete
Pete, 1-night trip
Verified
10/10 Exceptional
20 December 2025
The Burlington is unique in that it adjoins the Railway Station and also fronts New Street the main shopping street.
Built by The Midland Railway and containing the original beautiful Architecture.
The bedrooms are large, the breakfast excellent and the staff perfect.
We organised an event here via Ella and we booked 6 bedrooms.
The most convenient location in Birmingham.
Absolutely recommended.