Hilton Birmingham Metropole

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Indoor pool
Pool | Indoor pool
Indoor pool
Terrace/patio

Overview of Hilton Birmingham Metropole

Hilton Birmingham Metropole

4.0 star property
4-star hotel with 2 restaurants, near National Exhibition Centre

7,0/10 Good

1 004 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
National Exhibition Centre, Birmingham, England, B40 1PP
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Children's pool
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • National Exhibition Centre - 12 min walk
  • University of Warwick - 24 min drive
  • Drayton Manor Theme Park - 22 min drive
  • Arena Birmingham - 25 min drive
  • International Convention Centre - 25 min drive
  • Broad Street - 27 min drive
  • Bullring Shopping Centre - 28 min drive
  • University of Birmingham - 32 min drive
  • Cadbury World - 34 min drive

Getting around

  • Birmingham Airport (BHX) - 8 min drive
  • Coventry (CVT) - 28 min drive
  • East Midlands Airport (EMA) - 42 min drive
  • Solihull Hampton-in-Arden Station - 6 min drive
  • Birmingham Marston Green Station - 7 min drive
  • Birmingham International Station - 24 min walk

About this property

Hilton Birmingham Metropole

4-star family-friendly hotel near the airport
Located close to National Exhibition Centre, Hilton Birmingham Metropole provides a grocery/convenience store, a free daily manager's reception, and concerts and live shows. For some rest and relaxation, visit the sauna or the steam room. Enjoy a meal at the two onsite restaurants. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Outdoor furniture, an elevator, and ATM/banking services
  • A 24-hour front desk, a front desk safe, and 31 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hilton Birmingham Metropole feature perks such as 24-hour room service and premium bedding, as well as amenities like air conditioning and safes.
Extra conveniences in all rooms include:
  • Highchairs and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 789 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 8:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room, up to 75 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (GBP 12.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free
  • Children's pool
  • Grocery/convenience store

What to do

  • Concerts/live shows
  • Golf lessons nearby
  • Skiing nearby

Working away

  • 31 meeting rooms
  • Conference space (59999 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1976
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge

Food and drink

  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for GBP 14.99 per day (rates may vary)
  • Wired Internet access is available in guestrooms for GBP 14.99 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of GBP 18.95 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Self parking costs GBP 12.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham

Frequently asked questions

Does Hilton Birmingham Metropole offer free cancellation for a full refund?
Yes, Hilton Birmingham Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Birmingham Metropole?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 24 October 2022 start from R2 222, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Birmingham Metropole?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Birmingham Metropole?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Hilton Birmingham Metropole?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Birmingham Metropole?
Yes. Self parking costs GBP 12.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Birmingham Metropole?
You can check in from 3:00 PM - 8:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Birmingham Metropole and nearby?
Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Birmingham Metropole also has 3 bars and a 24-hour health club, as well as a sauna.
Are there restaurants at or near Hilton Birmingham Metropole?
Yes, there are 2 onsite restaurants. Nearby restaurants include TGI Friday's (9-min walk), Waters Restaurant (10-min walk), and Frankie & Benny's (2.5 mi).
What's the area around Hilton Birmingham Metropole like?
Hilton Birmingham Metropole is a short 8-minute drive from Birmingham Airport (BHX) and 12 minutes' walk from National Exhibition Centre. Travelers say this hotel is in a good location.

Overall score and ratings

7,0

Good

7,8/10

Cleanliness

7,8/10

Staff & service

7,3/10

Amenities

7,0/10

Property conditions & facilities

6,7/10

Eco-friendliness

8/10 Very good

Stacey, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Leanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Couldn’t fault it
Really enjoyed my stay at the Hilton Metropole at the NEC. It’s been recently refurbished and I love the swimming pool etc too. We also received great service.
Lucie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mariana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

6/10 Good

VERY expensive for small room with no door on toilet
Ian, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Amanda, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review