Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200
What's nearby
Ilanga Mall - 2 min walk - 0.2 km
Nelspruit Crossing Mall - 2 min drive - 1.9 km
Mbombela Stadium - 5 min drive - 3.8 km
Nelspruit Private Nature Reserve - 5 min drive - 4.7 km
Riverside Mall - 6 min drive - 6.2 km
Getting around
Nelspruit (MQP-Kruger Mpumalanga Intl.) - 33 min drive
Airport shuttle (surcharge)
Restaurants
Roman's Pizza - 3 min drive
McDonald's - 3 min drive
Mountain Spring Spur - 1 min walk
Greek Kouzina - 3 min drive
Adega - 8 min walk
About this property
Mercure Nelspruit Hotel
Mercure Nelspruit Hotel is a great choice for a stay in Mbombela. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.
Languages
Afrikaans, English, French, German, Xhosa, Zulu
At a glance
Hotel size
104 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Eco-friendly toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Refrigerator
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately ZAR 180 for adults and ZAR 85 for children
Airport shuttle service is offered for an extra charge of ZAR 400 per person (one-way)
Children & extra beds
Rollaway beds are available for ZAR 200.0 per night
Airport shuttle service for children up to age 11 costs ZAR 350 (one-way)
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Hotel Mercure Nelspruit
Mercure Hotel Nelspruit
Mercure Nelspruit
Mercure Nelspruit Hotel
Nelspruit Mercure
Nelspruit Mercure Hotel
Mercure Nelspruit Hotel Nelspruit
Mercure Nelspruit Hotel Hotel
Mercure Nelspruit Hotel Mbombela
Mercure Nelspruit Hotel Hotel Mbombela
Frequently asked questions
Does Mercure Nelspruit Hotel offer free cancellation for a full refund?
Yes, Mercure Nelspruit Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Nelspruit Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Nelspruit Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Nelspruit Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Mercure Nelspruit Hotel?
Yes, an airport shuttle is available. The charge is ZAR 400 per person one-way.
What are the check-in and check-out times at Mercure Nelspruit Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Mercure Nelspruit Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Mercure Nelspruit Hotel?
Yes, there's an onsite restaurant.
Does Mercure Nelspruit Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.
What's the area around Mercure Nelspruit Hotel like?
Mercure Nelspruit Hotel is in the heart of Mbombela, a short 2-minute walk from Ilanga Mall and 11 minutes' walk from Tarentaal Centre.
Mercure Nelspruit Hotel Reviews
Reviews
7,8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,8/10
Cleanliness
7,8/10
Staff & service
7,0/10
Amenities
7,4/10
Property conditions & facilities
7,6/10
Eco-friendliness
Reviews
6/10 Good
06 December 2024
The place is in dire need of a major upgrade.
Broken tiles on the steps.
Lots of damp on the buildings.
Algae in the showers.
Broken window blinds.
Poor functioning air con
I also felt unsafe as there were people playing very loud music in the parking lot and drinking
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 August 2024
Kyle
Kyle, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
12 July 2024
Larry
Larry, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 July 2024
Larry
Larry, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
01 July 2024
Standards dropping
I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
AFRICANFLAMBOYANCE
AFRICANFLAMBOYANCE, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 February 2024
Gavin
Gavin, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
03 January 2024
It was good.
Siphiwe
Siphiwe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
02 January 2024
Nelisiwe
Nelisiwe, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
26 September 2023
Good, but the bedrooms needs renovations
dalva
Verified Expedia guest review
2/10 Poor
09 August 2023
Bad experience
Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Riette
Riette, 5-night trip
Verified Hotels.com guest review
8/10 Very good
03 January 2023
Everything was good I really enjoyed alot with my family and the staff is so friendly.
Khulekile
Khulekile, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 August 2022
Henry
Henry, 1-night business trip
Verified Hotels.com guest review
6/10 Good
04 July 2022
The breakfast and staff at breakfast were hands down lovely!
The tv lacked a remote and the heater was non functional.
jaime
jaime, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
04 July 2022
Sergio
Sergio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 April 2022
Great location
My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Lana
Lana, 3-night trip
Verified Hotels.com guest review
8/10 Very good
05 April 2022
Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Sheri
Sheri, 3-night trip
Verified Expedia guest review
2/10 Poor
04 April 2022
This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
AK
AK, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 March 2022
Good
Mara Alexandra Rego
Mara Alexandra Rego, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
17 March 2022
Xolile
Xolile, 1-night trip
Verified Expedia guest review
6/10 Good
31 January 2022
Tania
Tania, 1-night trip
Verified Expedia guest review
8/10 Very good
18 December 2021
Perfect location!
Scott DeWaelsche
Scott DeWaelsche, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 August 2021
Nels stay
It was ok.close to shopping mall
Rui
Rui, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 May 2021
Good value for money and proximity to all facilities. However, the place needs an update. remove the carpet and replace sofas.
The cleaners need more supervision.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
10 May 2021
The check-in process was not smooth.The breakfast service was amazing, No shaded parking for vehicles, lots of construction noise on site.
Pool dirty.
Like to not visit again.
Evin
Evin, 2-night trip
Verified Hotels.com guest review
6/10 Good
08 May 2021
1. clean room but quite dark and need a bit of updating.2. There was tea/coffee/ sugar but no milk available in the room.3.Self catering but wasn't informed at reception when booking in that we had to ask for cooking utensils.4.No WiFi very weak, had to go to reception to pick it up.