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3-star hotel within walking distance of SAP Center at San Jose
Horrible
Apr 12, 2021
Jacuzzi tub didn’t work that was main reason to stay there was to gg get jacuzzi bath to…
Apr 10, 2021
This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
It was fine I did enjoy the room and slept very good. Thank You
Margaret, 1 night trip with friends, Apr 3, 2021
Verified Hotels.com guest review
Descent room.
Tatiana, 1 night trip with friends, Apr 2, 2021
Verified Hotels.com guest review
Old, somewhat rundown hotel with a convenient location
Nathanael, 1 night trip with friends, Mar 29, 2021
Verified Hotels.com guest review
i have stayed here many times before pre- covid and it was a good stay. This time not so much. The beds were old, uncomfortable and needed to be replaced. The carpet in the stairwell was filthy. The place smelled of bleach which is fine if the cleanliness is reflected but it was not. I was disappointed that they have not reflected the grab and go breakfast as many hotels providing breakfast have done in the wake of covid. The TV kept turning off by itself and i could not figure out how to make it stop. There were sketchy people hanging around outside but there was onsite security. Having said all that I love the jacuzzi tub and the stay was ok. The room was pretty clean.
Melissa, 1 night family trip, Mar 27, 2021
Verified Hotels.com guest review
Bathroom had black mold all over the ceiling, black globs of hair in the tub, tub didn't drain, toilet flushed once before it was clogged, and I wasn't allowed to switch rooms or get it fixed the entire time I was there. I had to go without a toilet for 19 hours out of the 21 that I stayed there. Half my towels were also missing and I could never get anymore. If you don't get a parking in front you have to park in the pitch black back parking lot so be prepared for your car to get broken into! Even though this is a "smoke free" hotel it reeks like old cigarettes. Also FYI, if you have any food delivered here they can't actually deliver it.
1 night trip, Mar 22, 2021
Verified Hotels.com guest review
First and last time I stay here. Our room smelled really bad and you can hear the scandalos from the other rooms .
2 night trip, Mar 20, 2021
Verified Hotels.com guest review
There was no free Breakfast, no ice, drug addicts everywhere at the hotels. Loud throughout the night. Alarms going off in the middle of the night “false alarms” the property said.
Jonathan, 1 night family trip, Mar 19, 2021
Verified Hotels.com guest review
Great! Alittle noisy periodically! However, ovverall, it was awesome. I will stay again!
Jane, 1 night family trip, Mar 19, 2021
Verified Hotels.com guest review
Nice hotel does need to be cleaned up around property. Landscape needs some updating, there was a plywood board covering up a hole in wall. You couldn’t open the bathroom door without the fire alarm going off. Definitely needs some attention.
Melissa, 1 night trip, Mar 19, 2021
Verified Hotels.com guest review
It was a very good experience, was nice overall and I hope to see them fully open again.
Adrian, 6 night trip, Mar 17, 2021
Verified Hotels.com guest review