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Arena Hotel
3-star hotel within walking distance of SAP Center at San Jose
- Great for families
- Free full breakfast, free WiFi, and free parking
- Collect stamps
- Price Guarantee
FromZAR 1,343ZAR 1,212
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
7,8.Good.1,515 verified Hotels.com guest reviews
Horrible
Apr 12, 2021
Jacuzzi tub didn’t work that was main reason to stay there was to gg get jacuzzi bath to…
Apr 10, 2021
Official standards
This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
Guests rated location
Walkable305 positive mentions
Convenient285 positive mentions
Easy parking242 positive mentions
Safe192 positive mentions
Quiet169 positive mentions
- Free parking
- Free WiFi
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 89 smoke-free guestrooms
- Daily housekeeping
- Business center
- 24-hour front desk
- Computer station
- Front desk safe
For families
- Free cribs/infant beds
- Microwave
- Refrigerator
- Private bathroom
- Free toiletries
- Daily housekeeping
What’s around
- SAP Center at San Jose - 10 min walk
- San Jose Convention Center - 22 min walk
- San Jose State University - 28 min walk
- San Jose Center for the Performing Arts - 18 min walk
- Children's Discovery Museum - 19 min walk
- San Jose Museum of Art - 19 min walk
The following facilities are closed on Friday and Saturday:
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
- Restaurant
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
- Restaurant
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Room, 1 King Bed
- Deluxe Room, 2 Queen Beds
- Suite, 1 King Bed
- Basic Single Room, 1 King Bed, Accessible
Location
- SAP Center at San Jose - 10 min walk
- San Jose Convention Center - 22 min walk
- San Jose State University - 28 min walk
What’s around
Landmarks
- SAP Center at San Jose - 10 min walk
- San Jose Convention Center - 22 min walk
- San Jose State University - 28 min walk
- San Jose Center for the Performing Arts - 18 min walk
- Children's Discovery Museum - 19 min walk
- San Jose Museum of Art - 19 min walk
- The Tech Interactive - 21 min walk
- San Jose Civic Auditorium - 22 min walk
- Adobe Corporate Headquarters - 15 min walk
- San Pedro Square - 16 min walk
- Santa Clara University - 2.6 mi / 4.2 km
Getting around
- Norman Y. Mineta San Jose Intl. Airport (SJC) - 8 min drive
- Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
- San Jose Diridon Station - 7 min walk
- San Jose College Park Station - 20 min walk
- Tamien Station (Caltrain) - 4 min drive
- Diridon Station - 7 min walk
- San Fernando Station - 11 min walk
- Childrens Discovery Museum Station - 17 min walk
At a glance
Hotel size
- This hotel has 89 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3:00 PM-anytime
- Check-out time is 11 AM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite parking includes off-street options
Other information
- Smoke-free property
In the hotel
Food and drink
- Free full breakfast daily
Working away
- Business center
- Computer station
Services
- 24-hour front desk
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
Facilities
- Elevator
- Safe-deposit box at front desk
Accessibility
- In-room accessibility
Languages Spoken
- English
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Ceiling fan
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Pillowtop mattress
Freshen up
- Private bathroom
- Jetted bathtub
- Free toiletries
- Hair dryer
Be entertained
- 42-inch flat-screen TV
- Cable TV channels
Stay connected
- Free WiFi
Food and drink
- Refrigerator
- Microwave
More
- Daily housekeeping
Small print
Also known as
- Arena Hotel
- Arena Hotel San Jose
- Arena San Jose
- Arena Hotel Hotel
- Arena Hotel San Jose
- Arena Hotel Hotel San Jose
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Arena Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Sorry, pets aren't allowed.
- You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
- Yes. Nearby restaurants include Sushi Infinity (3-min walk), Crema Coffee Roasting Company (6-min walk), and Rosie’s New York Pizza (8-min walk).
7,8.Good.1,515 verified Hotels.com guest reviews
- 8,0.Very good
Enjoyed The Stay
It was fine I did enjoy the room and slept very good. Thank You
Margaret, 1 night trip with friends, Apr 3, 2021
Verified Hotels.com guest review
- 8,0.Very good
Descent room.
Tatiana, 1 night trip with friends, Apr 2, 2021
Verified Hotels.com guest review
- 6,0.Good
Just Ok
Old, somewhat rundown hotel with a convenient location
Nathanael, 1 night trip with friends, Mar 29, 2021
Verified Hotels.com guest review
- 6,0.Good
i have stayed here many times before pre- covid and it was a good stay. This time not so much. The beds were old, uncomfortable and needed to be replaced. The carpet in the stairwell was filthy. The place smelled of bleach which is fine if the cleanliness is reflected but it was not. I was disappointed that they have not reflected the grab and go breakfast as many hotels providing breakfast have done in the wake of covid. The TV kept turning off by itself and i could not figure out how to make it stop. There were sketchy people hanging around outside but there was onsite security. Having said all that I love the jacuzzi tub and the stay was ok. The room was pretty clean.
Melissa, 1 night family trip, Mar 27, 2021
Verified Hotels.com guest review
- 2,0.Poor
Not worth it!
Bathroom had black mold all over the ceiling, black globs of hair in the tub, tub didn't drain, toilet flushed once before it was clogged, and I wasn't allowed to switch rooms or get it fixed the entire time I was there. I had to go without a toilet for 19 hours out of the 21 that I stayed there. Half my towels were also missing and I could never get anymore. If you don't get a parking in front you have to park in the pitch black back parking lot so be prepared for your car to get broken into! Even though this is a "smoke free" hotel it reeks like old cigarettes. Also FYI, if you have any food delivered here they can't actually deliver it.
1 night trip, Mar 22, 2021
Verified Hotels.com guest review
- 2,0.Poor
First and last time I stay here. Our room smelled really bad and you can hear the scandalos from the other rooms .
2 night trip, Mar 20, 2021
Verified Hotels.com guest review
- 2,0.Poor
Horrible place
There was no free Breakfast, no ice, drug addicts everywhere at the hotels. Loud throughout the night. Alarms going off in the middle of the night “false alarms” the property said.
Jonathan, 1 night family trip, Mar 19, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Great! Alittle noisy periodically! However, ovverall, it was awesome. I will stay again!
Jane, 1 night family trip, Mar 19, 2021
Verified Hotels.com guest review
- 8,0.Very good
Nice hotel does need to be cleaned up around property. Landscape needs some updating, there was a plywood board covering up a hole in wall. You couldn’t open the bathroom door without the fire alarm going off. Definitely needs some attention.
Melissa, 1 night trip, Mar 19, 2021
Verified Hotels.com guest review
- 10,0.Exceptional
Good hotel
It was a very good experience, was nice overall and I hope to see them fully open again.
Adrian, 6 night trip, Mar 17, 2021
Verified Hotels.com guest review