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Room options

Club Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Accessible, Private Bathroom

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Private Bathroom

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Millennium)

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 2 Double Beds

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

At a glance

Hotel size

  • 683 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Covered onsite self parking (USD 45 per night; includes in/out privileges)
  • Onsite valet parking (USD 65 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • On-site car rental
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

7,6

Good

8,0/10

Cleanliness

8,0/10

Staff & service

6,8/10

Amenities

7,4/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Christy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not Staying here anymore…
The service I experienced at this hotel has deteriorated over the years, to the point that I will no longer stay at the Biltmore Hotel.
George, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, but list all fees
Parking fee of $45 isn’t listed only a $35 Wi-Fi fee. Other than that the hotel was fine but when you’re on a budget $45 for one night really kills it.
Carol, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Anton, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Downtown Hotel
The hotel is absolutely beautiful and the pool was warm and also gorgeous and quiet...I liked that there was music softly playing in the pool area too...the rooms were good ...older but clean...the doormen remembered us each time we came in...the staff were accomodating with us checking in early friendly and so nice...overall I would recommend staying here if you want to be downtown very nice hotel!!
Front Entry
Hallway to elevators
Entry area
SHERRI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Comfortable Stay
Barbara, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible
The room we got was clearly not inspected before arrival. Everything from the lighting, the fridge, to the outlets were not working. The staff was so rude as well. Do not waste your money here
Kalie, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Hilde, 1-night trip with friends
Verified Hotels.com guest review