Sonesta ES Suites Charlotte Arrowood

Front desk was wonderful. Changed our room when the first one smelled of smoke.

The lady at the front desk (TIA) was very nice and helpful. Nice hotel, great breakfast and clean. I would definitely stay here again.

I was pleasantly surprised when we got to our room. I didn't even realize when booking there was a full kitchen to use, i booked because of the rating score and free hot breakfast. My only complaint with the room which is just personal preference is the bed was too soft. Breakfast was great we stayed 2 nights and each morning the breakfast has slightly different opinions. First day had bacon, scrambled eggs, french toast for hot options, 2nd day had sausage, cheese omelette & waffles. Each day had fruit, yogurt, cereal (with a non dairy option for milk!) Toast, bagels, orange & apple juice & coffee. There was a decent amount of things to choose from. Id definitely stay again and will look for sonesta suites when traveling anywhere from now on.

Pull out sofa not in good condition and some parts sticking out. Found candy under couch once bed pulled out. No towels or linen for sofa bed on room.

I am very please during my stay, clean, breakfast was good.