Guests
All properties in Kinshasa, Kinshasa, Democratic Republic of the Congo

Pullman Kinshasa Grand Hotel

Luxury hotel in Gombe with 2 restaurants and 2 bars/lounges

  • Free WiFi and free parking
From
ZAR 3,378

Image gallery

  • Restaurant
  • Restaurant
  • Pool
  • Outdoor Pool
  • Restaurant
Restaurant. Image 1 of 148.
1 / 148Restaurant
4, Avenue Batetela, Kinshasa, 9535, Democratic Republic of the Congo
7,4.Good.
  • Pretty good stay

    Aug 9, 2021

  • While the check in process was smooth, my week long experience was poor. The room I was…

    Apr 4, 2021

See all 45 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 190 smoke-free guestrooms
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Business center

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Gombe
  • Kinshasa Zoo & Botanical Gardens - 2.6 mi / 4.3 km
  • Palais du Peuple - 3.1 mi / 4.9 km
  • Stade des Martyrs - 4.6 mi / 7.4 km
  • University of Kinshasa - 13.1 mi / 21.1 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed
  • Junior Suite, 1 Twin Bed
  • Deluxe Suite, 1 Twin Bed
  • Deluxe Room, 1 King Bed (High Floor)
  • Deluxe Room, 2 Twin Beds

Location

4, Avenue Batetela, Kinshasa, 9535, Democratic Republic of the Congo
  • In Gombe
  • Kinshasa Zoo & Botanical Gardens - 2.6 mi / 4.3 km
  • Palais du Peuple - 3.1 mi / 4.9 km

What’s around

Landmarks

  • In Gombe
  • Kinshasa Zoo & Botanical Gardens - 2.6 mi / 4.3 km
  • Palais du Peuple - 3.1 mi / 4.9 km
  • Stade des Martyrs - 4.6 mi / 7.4 km
  • University of Kinshasa - 13.1 mi / 21.1 km

Getting around

  • Kinshasa (FIH-N'Djili Intl.) - 52 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 190 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Sauna

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • German
  • Italian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Terrasse - This brasserie specializes in international cuisine and serves lunch and dinner.

L'Okapi - This fine-dining restaurant serves dinner only. Open daily.

La Paillotte - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CDF 57000 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Pullman Kinshasa Grand Hotel
  • Pullman Grand Hotel
  • Pullman Kinshasa Grand
  • Pullman Grand
  • Pullman Kinshasa Grand
  • Pullman Kinshasa Grand Hotel Hotel
  • Pullman Kinshasa Grand Hotel Kinshasa
  • Pullman Kinshasa Grand Hotel Hotel Kinshasa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Pullman Kinshasa Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include A casa mia (7-min walk), Touche de Piment (7-min walk), and Carvao Grill House (8-min walk).
  • Yes, an airport shuttle is available.
  • Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Pullman Kinshasa Grand Hotel also has a Turkish bath and a garden.
7,4.Good.
  • 8,0.Very good

    English Speaking Guest

    Had a wonderful stay Laetitia is the go to employee if you have any issues absolutely amazing customer service. Would recommend fly traps near outdoor dining or fans but over all beautiful hotel and recommend for future use.

    Jerry, 12 night business trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Hotel rooms are getting tired, with very stained carpets. One lift out of three is usually broken. Internet is unfortunately not adequate for business needs

    Fabien, 2 night business trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent hotel considering the constraints and limitations of a city like Kinshasa. The hotel management is hands on and ready to help all the time. Hotel facilities are excellent pool, tennis, garden.

    DAMIAN.CARDONA, 6 night business trip, Jan 12, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Service a little slow in the evenings but for breakfast it was great!

    6 night business trip, Dec 6, 2019

    Verified Expedia guest review

  • 6,0.Good

    Bad service

    The service was very very slow, in my room i ask to open the window it was not possible, i was needed to ask to bring towels multiple times because the room maker forget to put. It is not the service i know from other Pullman hotels. I need to come back on 2/10 hope it will be better.

    serge, 9 night business trip, Sep 17, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Dollar Standards..

    Standard Business Hotel in an "African" Dollar country. Good services. Good location with appropriate shop and other services. Inflated prices.... Bring your dollars.. Dollars standards without the .conditions of a dollar economy.

    Serge Guy, 1 night business trip, Aug 13, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    excellent stay at the hotel. I will be happy to come back

    NanaK, 2 night business trip, Jul 16, 2019

    Verified Expedia guest review

  • 6,0.Good

    Pullman

    Too expensive for that quality of room

    jean, 2 night business trip, Jun 26, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Nice atmosphere but can do better on service

    This is one of the 2 best hotels in Kinshasa. I boycotted it because of bad service for one year but wanted to give it another try. Unfortunately the strict policy of the hotel to pay for all extra (food, drinks, laundry) in advance is quite unfortunate and they make you feel like a thief going to leave without paying. The pool is very good, but the pool attendant has such a bad attitude that it almost prevented me from having a swim.

    Fabien, 3 night business trip, May 17, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Nice hotel, friendly atmosphere, but poor service

    One out of the best two hotels in Kinshasa with Hotel Kempinski Congo Fleuve. It has a nicer atmosphere and common areas, but the service is poor: although the room is fully paid and I advanced $150 guarantee for extras, they treat customers like thieves in case they leave without paying. Swimming pool area would be stunning if the pool manager wasn’t trying hard to annoy customers. Given the lack of choice in Kinshasa, it remains the best option and the hotel management seems to be trying hard to keep the hotel in good condition.

    Fabien, 3 night business trip, May 14, 2019

    Verified Hotels.com guest review

See all 45 reviews