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Best Western Plus Island Palms Hotel & Marina

Bayfront hotel with 2 outdoor pools, near Shelter Island

  • Free WiFi
From
ZAR 2,131

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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8,8.Fabulous.
  • Room was musty with the carpet soaking wet. We had to open the doors and windows to air…

    May 15, 2021

  • Terrible smell (the carpet smelled like wet dog) and it was very noisy. We left in the…

    May 14, 2021

See all 1,999 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Easy parking
Convenient

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 227 smoke-free guestrooms
    • Daily housekeeping
    • Marina
    • Near the beach
    • Restaurant
    • 2 outdoor pools and 2 spa tubs

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Microwave
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Point Loma
    • Shelter Island - 1 min walk
    • San Diego Bay - 1 min walk
    • NTC Promenade - 2.5 mi / 4.1 km
    • Point Loma Nazarene University - 2.6 mi / 4.2 km
    • Sunset Cliffs Natural Park - 2.8 mi / 4.5 km

    Enter dates for 2 guests

    • Standard Room, 1 King Bed, Non Smoking, Refrigerator
    • Suite, Multiple Beds, Kitchen, Marina View (with Sofabed)
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator
    • Standard Room, 1 King Bed, Refrigerator, Marina View
    • Suite, 1 King Bed with Sofa bed, Non Smoking, Marina View (with Sofabed)
    • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    • Standard Room, 1 King Bed, Accessible, Non Smoking
    • Standard Room, 2 Queen Beds, Accessible, Non Smoking
    • Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)
    • Standard Room, 1 King Bed, Accessible, Bathtub
    • Suite, 2 Queen Beds, Non Smoking (Living Room;with Sofabed)
    • Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)
    • Suite, 2 Queen Beds, Patio, Marina View (Living Room;with Sofabed)
    • Suite, 1 King Bed, Patio, Marina View (Living Room;with Sofabed)
    • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
    • Standard Room, 2 Queen Beds, Refrigerator, Marina View
    • Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave
    • Standard Studio, 2 Queen Beds, Accessible, View
    • Standard Studio, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
    • Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    • Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    Location

    • In Point Loma
    • Shelter Island - 1 min walk
    • San Diego Bay - 1 min walk

    What’s around

    Landmarks

    • In Point Loma
    • Shelter Island - 1 min walk
    • San Diego Bay - 1 min walk
    • NTC Promenade - 2.5 mi / 4.1 km
    • Point Loma Nazarene University - 2.6 mi / 4.2 km
    • Sunset Cliffs Natural Park - 2.8 mi / 4.5 km
    • Mission Bay - 3.9 mi / 6.3 km
    • Old Town San Diego State Park - 4 mi / 6.4 km
    • Marine Corps Recruit Depot - 4.3 mi / 6.9 km
    • Harbor Island - 4.5 mi / 7.2 km
    • Port of San Diego - 5.1 mi / 8.2 km

    Getting around

    • San Diego Intl. Airport (SAN) - 10 min drive
    • General Abelardo L. Rodriguez Intl. Airport (TIJ) - 46 min drive
    • San Diego, CA (MYF-Montgomery Field) - 22 min drive
    • San Diego, CA (SEE-Gillespie Field) - 34 min drive
    • Carlsbad, CA (CLD-McClellan-Palomar) - 40 min drive
    • San Diego-Old Town Transit Center - 13 min drive
    • San Diego Santa Fe Depot - 15 min drive
    • San Diego Coaster Sorrento Valley Station - 20 min drive

    At a glance

    Hotel size

    • This hotel has 227 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 4 PM-11:30 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (USD 18 per night; includes in/out privileges)
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Restaurant
    • Room service (during limited hours)

    Things to do

    • Number of outdoor pools - 2
    • Fitness facilities
    • Outdoor tennis courts - 2
    • Number of spa tubs - 2
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Segway rental/tour nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Marina on site
    • Tennis on site

    Working away

    • 24-hour business center
    • Number of meeting rooms - 6
    • Conference space
    • Conference space size (feet) - 6500
    • Conference space size (meters) - 604
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 12
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Picnic area

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Blue Wave Bar & Grill - Overlooking the pool, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

    Recreation

    On Site

    • Fitness facilities
    • Marina on site
    • Outdoor tennis courts -
    • Tennis on site

    Nearby

    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Segway rental/tour nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby

    Small print

    Also known as

    • Best Western Island
    • Island Palms Hotel
    • Best Western Plus Island Palms Hotel And Marina
    • Best Western San Diego
    • Best Western Plus Island Palms San Diego
    • San Diego Best Western
    • Best Western Plus Island Palms Hotel Marina
    • Best Plus Palms & Marina Diego
    • Best Western Plus Island Palms Hotel & Marina Hotel
    • Best Western Plus Island Palms Hotel & Marina San Diego
    • Best Western Plus Island Palms Hotel & Marina Hotel San Diego
    • Best Western Island Hotel
    • Best Western Island Palms
    • Best Western Island Palms Hotel
    • Best Western Plus Island Palms
    • Best Western Plus Island Palms Hotel
    • Best Western Plus Island Palms Hotel San Diego
    • Best Western Plus Palms
    • Island Palms

    Optional extras

    Self parking costs USD 18 per night with in/out privileges

    Rollaway beds are available for USD 10.0 per night

    Breakfast costs between USD 10 and USD 15 for adults, and USD 10 and USD 15 for children (approximately)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Best Western Plus Island Palms Hotel & Marina does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 18 per night.
    • Yes, there are 2 outdoor pools.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4 PM - 11:30 PM. Check-out time is noon. Express check-out is available.
    • Yes, Blue Wave Bar & Grill offers alfresco dining, Californian cuisine, and pool views. Nearby restaurants include Humphreys Concerts By the Bay (5-min walk), Vessel Restaurant (8-min walk), and Bali Hai (11-min walk).
    • Practice your swing on the tennis courts. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. Best Western Plus Island Palms Hotel & Marina also has a fitness center and a picnic area.
    8,8.Fabulous.
    • 10,0.Exceptional

      Nice hotel

      The hotel was very nice. Clean, comfortable, well-equipped room. The grounds were very clean. The area seemed very safe and was very scenic with views over the marina on one side and views of the bay on the other. Nice views of the city reflected on the water at night. Convenient to getting around many of the sights in San Diego. Would definitely stay there again.

      David, 3 night trip, May 10, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Nice location

      Gregory, 3 night trip, May 9, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      better than expected

      The room was better than expected. We had a marina view. Took my Mom for mothers day and she loved it.

      LeeAnn, 1 night family trip, May 8, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Hotel was ok. Didn't like the facts that parking was charged without any notice. And I booked 2 different rooms and couldn't get them near each other, they were so far away from each other

      gabriel, 1 night family trip, May 8, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      I’ll be back

      Love this place

      Richard, 2 night trip, May 7, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Good stay

      The suite was nice. The view is beautiful however the room is really small for a suite. The parking was $18 a night but we parked across the street for free.

      Richard, 5 night family trip, May 5, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Looking for the best!!!

      There’s very few places you can go right now to just be happy. This place was the best place in California hands down!!! Fun, fast, friendly. Worth every dime

      Cory, 1 night family trip, May 1, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Run down and no pool cushions!

      This hotel is a bit rundown. You don't need to pay for parking. You can park across the street for free. The bed had definite grooves in them that you would roll into. When the maids were in the building, the hallways smelled very strongly of pot. When they left, the smell was gone. Very strange. Danny at the front desk is great. The wait staff in the bar/restaurant were great. The food is good. The pool did not have cushions on the wrought iron chaises. When I complained and showed them the pictures on line it took 3 days for maintenance to find the cushions. Then maintenance only brought out two cushions so every fought over them for the rest of our stay. Maintenance sucks in their customer service. All other service was great. When Friday came around, many people checked in, mostly older couples. But they were openly smoking pot on the balconies. It was very hard to get away from the pot smell from then on. So if you don't like pot smell, this is not the hotel for you. We enjoy Point Loma because we can walk along the park and it seems like a sleepy part of San Diego. But we won't be staying at this hotel again. We stayed in the last building next to the parking garage.

      5 night trip, Apr 26, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Nice location, lacks in cleanliness!

      Check in was easy and fast. The location is so beautiful! Upon walking in to our unit I noticed remnants of the previous occupants party decor, confetti! The ceilings are vaulted and beautiful but completely covered in dust! The view was beautiful and looked out into the marina. When I booked our room it seemed to have a dining table for four. That was not the case when we entered our room. We only had 2 stools to use for a family of six. The patio did have a table with four chairs but was not clean. It would also be nice if the patio would have been hosed down. It was sticky with spilled drinks from previous occupants. The beds were ok. My sons slept on the pull out sofa bed and they said it was fine. Overall the main problem was cleanliness. This hotel is lacking in overall cleanliness. Floors were dirty, walls were dirty. I had Clorox wipes on hand so my husband and I went around wiping down walls and surfaces. Not something we should be doing while on vacation. I woke up in the morning to find a cockroach crawling on the bathroom floor. For the price we paid I would definitely expect more from this hotel. My children did enjoy the pool on two separate occasions, no issue there. I don’t think we would stay again mainly because of the cleanliness issue.

      Leo, 2 night family trip, Apr 25, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Was the best overnight getaway! The staff, our room, the surroundings were all just PERFECT! Would stay here again, definitely☀️

      Rosemary, 1 night trip, Apr 17, 2021

      Verified Hotels.com guest review

    See all 1,999 reviews