In the heart of Birmingham City Centre, Crowne Plaza Birmingham City Centre, an IHG Hotel offers a welcoming retreat with dry cleaning services and a 24-hour gym. Savor breakfast at b1 restaurant or enjoy coffee in the lobby while staying connected with free WiFi and multilingual staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Parking available
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Gym
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
24-hour room service
Business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Laundry service
For families (6)
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Coffee/tea maker
Elevator
In-room climate control (air conditioning)
The current price is R1 348
R1 348
R1 753 total
includes taxes & fees
25 May - 26 May
Why we love this property
Dining choices galore
This hotel treats taste buds with a restaurant and bar for varied dining options. The buffet breakfast adds a perfect start to adventurous days.
Dreamy sleep essentials
Wrapped in plush dressing gowns, guests select pillows from a curated menu. Hypo-allergenic bedding and 24-hour room service enhance the comfort.
Central Square, Holliday Street, Birmingham, England, B1 1HH
What's nearby
The Mailbox - 2 min walk - 0.2 km
Broad Street - 3 min walk - 0.3 km
Symphony Hall - 3 min walk - 0.3 km
International Convention Centre - 5 min walk - 0.4 km
Utilita Arena Birmingham - 9 min walk - 0.8 km
Getting around
Birmingham Airport (BHX) - 35 min drive
Coventry (CVT) - 50 min drive
Birmingham (QQN-New Street Train Station) - 8 min walk
Birmingham New Street Station - 10 min walk
Birmingham Snow Hill Station - 12 min walk
Library Tram Stop - 4 min walk
Grand Central Tram Stop - 7 min walk
Town Hall Tram Stop - 7 min walk
Restaurants
Albert’s Schloss - 5 min walk
Malmaison Birmingham - 4 min walk
Tamatanga - 4 min walk
Everyman Mailbox Cinema - 7 min walk
The Botanist - 6 min walk
About this property
Crowne Plaza Birmingham City Centre by IHG
Crowne Plaza Birmingham City Centre by IHG offers a great location, putting you within just a 10-minute walk of Broad Street and Utilita Arena Birmingham. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at b1, which serves breakfast, lunch, and dinner. Also, University of Birmingham and Bullring & Grand Central are within a short drive. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Library Tram Stop is 4 minutes and Grand Central Tram Stop is 7 minutes.
At a glance
DONE
Hotel size
312 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured on-site self-parking (GBP 24.00 per day)
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Traveling with children
Children's menu
Working away
Business center
Meeting rooms
Conference space (7438 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1974
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Grab bar in shower
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 16.95 for adults and GBP 16.95 for children
Parking
Secured self parking costs GBP 24.00 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham
Frequently asked questions
Does Crowne Plaza Birmingham City Centre by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Birmingham City Centre by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Birmingham City Centre by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Birmingham City Centre by IHG?
Yes. Self parking costs GBP 24.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Crowne Plaza Birmingham City Centre by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Crowne Plaza Birmingham City Centre by IHG and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Crowne Plaza Birmingham City Centre by IHG?
Yes, there's an onsite restaurant, b1.
What's the area around Crowne Plaza Birmingham City Centre by IHG like?
Crowne Plaza Birmingham City Centre by IHG is in Birmingham City Centre, a short 4-minute walk from Library Tram Stop and 4 minutes' walk from Broad Street. Travelers give top marks for the hotel's prime location.
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Reviews
Crowne Plaza Birmingham City Centre by IHG Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4
Cleanliness
9,0
Amenities
9,4
Staff & service
9,0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, hot, and with a wide selection of options. (167 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Lobby
Elevator
Bathroom
Parking
Food
Reviews
Verified
10/10 Exceptional
13 April 2026
Great experience, staff were lovely, hotel clean and comfy
Meg
Meg, 1-night trip
Verified
10/10 Exceptional
13 April 2026
Friendly staff and clean hotel
Ricky
Ricky, 1-night trip
Verified
10/10 Exceptional
30 March 2026
Great location and staff were amazing
Denise
Denise, 3-night trip
Verified
10/10 Exceptional
14 March 2026
Great location, brilliant breakfast
Nicholas
Nicholas, 1-night trip
Verified
10/10 Exceptional
30 March 2026
Great hotel in prime location friendly and helpful staff and amazing value for money with the breakfast as well
robert
robert, 1-night trip
Verified
10/10 Exceptional
22 March 2026
Very comfortable room and good restaurant. Great location near the city Centre.
Neil
Neil, 3-night trip
Verified
10/10 Exceptional
29 March 2026
Easy to find, good location, check in and check out was easy, room was clean and spacious and comfortable, breakfast was good and tasty, staff were helpful and friendly
William
William, 1-night trip
Verified
10/10 Exceptional
29 March 2026
Superb customer service, room service was spot on, the bar staff were awesome and the bed was ultra comfortable.
Nicola
Nicola, 2-night trip
Verified
10/10 Exceptional
28 March 2026
The hotel staff, room and amenities where outstanding as they where before and would definitely stay there again.
Maisie
Maisie, 1-night trip
Verified
10/10 Exceptional
03 April 2026
A very pleasant stay. Wonderful breakfast with such a wide selection. Staff very good and were happy to help. Would definitely recommend you book and stay at this hotel.
Madeline
Madeline, 1-night trip
Verified
10/10 Exceptional
14 April 2026
Love this hotel, clean, a double bed each, lovely staff and a fab breakfast. Only slight downside this time was the shower had a crack in the head and it leaked.
Suzanne
Suzanne, 1-night trip
Verified
10/10 Exceptional
23 March 2026
Staff very efficient and helpful, rooms all clean and facilities clean. Breakfast was amazing, beautifully cooked nothing too much trouble and afain staff so helpful.
Victoria
Victoria, 1-night trip
Verified
8/10 Very good
25 February 2026
Room was clean, staff were friendly and location was good
MATTHEW
MATTHEW, 1-night trip
Verified
10/10 Exceptional
15 March 2026
Jotel was tidy , freindly staff and lounge was well worth the money.
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
25 January 2026
Great location, well stocked bar and food was lovely
Julie
Julie, 2-night trip
Verified
10/10 Exceptional
27 February 2026
Great staff, warm welcome. Breakfast was great and I had dinner at the hotel bar which was great.
Melanie
Melanie, 2-night trip
Verified
10/10 Exceptional
05 April 2026
Everything was perfect. Clean rooms, lovely staff, 24 hour bar if required on a weekend. 👌
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
02 March 2026
Good location, city centre in walking distance, great bars & restaurants.hotel Parking easy, secure & well priced.
Hotel spotless, all staff were good, room good, an overall excellent experience, will use again
Harry
Harry, 1-night trip
Verified
10/10 Exceptional
14 February 2026
Clean room, spacious and lovely breakfast
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
28 February 2026
Room was very spacious and clean good selection of tea coffee. Staff were very friendly and approachable
DAVID
DAVID, 2-night trip
Verified
10/10 Exceptional
10 February 2026
Great location and good room. Very good breakfast spread
Gourab
Gourab, 1-night trip
Verified
8/10 Very good
28 December 2025
Comfy beds, quiet, good breakfast.
Graham
Graham, 2-night trip
Verified
10/10 Exceptional
26 January 2026
Lovely hotel. Clean room and great service.
Trina
Trina, 4-night trip
Verified
10/10 Exceptional
05 March 2026
Extremely happy and friendly staff. Very helpful!
Breakfast was delicious!
Room was very comfortable and shower was extremely good!