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The Queen at Chester Hotel, BW Premier Collection

4.0 star property
Victorian hotel with restaurant, near Chester City Walls

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Queen at Chester Hotel, BW Premier Collection

Terrace/patio
Lounge
Breakfast and dinner served
Lounge
Bar (on property)

Reviews

8,4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is R1 605
R1 925 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hair dryer
Shower/tub combination
Bathrobes
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking (Shower Only)

Combined shower/bathtub, hair dryer, towels, soap

Executive Room, 2 Twin Beds, Non Smoking (Shower Only)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Double Bed, Non Smoking (Shower Only)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking (with Single Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Similar properties

Meeting facility
Moxy Chester
Pet-friendly
Parking available
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (497)
The price is R1 135
R1 362 total
includes taxes & fees
24 Nov - 25 Nov
Moxy Chester
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About the area

Map
City Rd, Chester, England, CH1 3AH

What's nearby

  • Chester Cathedral - 15 min walk - 1.3 km
  • Chester City Walls - 16 min walk - 1.4 km
  • University of Chester - 2 min drive - 1.6 km
  • Chester Racecourse - 3 min drive - 2.2 km
  • Chester Zoo - 6 min drive - 5.4 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Manchester Airport (MAN) - 39 min drive
  • John Lennon Airport (LPL) - 40 min drive
  • Chester Station - 1 min walk
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 10 min drive

Restaurants

  • ‪Town Crier - ‬1 min walk
  • ‪Istanbul BBQ - ‬6 min walk
  • ‪The Old Harkers Arms - ‬5 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪Hoole Fish Bar - ‬7 min walk

About this property

The Queen at Chester Hotel, BW Premier Collection

When you stay at The Queen at Chester Hotel, BW Premier Collection, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. Guests looking for a bite to eat can check out Kings Quarters, which serves breakfast and dinner. A bar/lounge, a terrace, and a garden are other highlights at this Victorian hotel. Fellow travelers love the helpful staff and breakfast.

Languages

English, Hindi, Polish

At a glance

Hotel size

  • 218 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (GBP 16 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Banquet hall
  • Outdoor furniture
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Kings Quarters - This restaurant serves breakfast and dinner.
Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately GBP 16.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for GBP 15 per night
  • Rollaway beds are available for GBP 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 50.00 per pet, per day

Parking

  • Uncovered self parking costs GBP 16 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hallmark Hotel Queen Chester
Premier Queen
Premier Queen Hotel
Queen Hotel
Chester Hotel Queen
Queen Hotel Chester
Queens Hotel Chester
Hallmark Hotel Queen
Hallmark Queen Chester
Hallmark Hotel The Queen
Hallmark Hotel The Queen Chester
The Queen at Chester BW Premier Collection
The Queen at Chester Hotel, BW Premier Collection Hotel
The Queen at Chester Hotel, BW Premier Collection Chester
The Queen at Chester Hotel, BW Premier Collection Hotel Chester

Frequently asked questions

Are pets allowed at The Queen at Chester Hotel, BW Premier Collection?
Yes, pets are welcome. There's a charge of GBP 50.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Queen at Chester Hotel, BW Premier Collection?
Yes. Self parking costs GBP 16 per night.
What are the check-in and check-out times at The Queen at Chester Hotel, BW Premier Collection?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Queen at Chester Hotel, BW Premier Collection and nearby?
The Queen at Chester Hotel, BW Premier Collection has a garden.
Are there restaurants at or near The Queen at Chester Hotel, BW Premier Collection?
Yes, there's an onsite restaurant, Kings Quarters.
What's the area around The Queen at Chester Hotel, BW Premier Collection like?
The Queen at Chester Hotel, BW Premier Collection is in the heart of Chester, a short 1-minute walk from Chester Station and 16 minutes' walk from Chester City Walls. Travelers say the area is walkable and good for families.

The Queen at Chester Hotel, BW Premier Collection Reviews

Reviews

8,4

Very good

8,6/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,0/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

6/10 Good

Will not be rushing back to this hotel
Whilst we enjoyed an upgrade from the lovely lady at the desk, not to our standard, 2nd day our dirty cups in the bedroom still left from not cleaned with cold coffee in the cups. The shower needs some TLC on the screen the rubber falling off.
YL, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Lack of communication
Breakfast tray was not collected 2 days in a row. Tray sat outside my room after 7.00pm even after advising front desk twice. Apart from the breakfast situation everything was lovely
Anna, 3-night trip
Verified Hotels.com guest review

6/10 Good

tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Definitely coming back
From moment we checked in to checking out staff were helpful and very friendly. Hotel and our room was spotless The food in the restaurant was tasty and presented very well. Breakfast very organised and good selection. Definitely coming back
Beverly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Great stay very lovely hotel to stay in
Miss farrah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel in a great location .
Lovely hotel after a refurb , modern and comfortable rooms . Disappointed with a 4pm check in as it felt like we were hanging about waiting to get changed after travelling , but other than that all good
Janette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent all round.
From first contact with reception staff to dining room staff to bar staff everyone showed professional at all times. Staff member who stood out was Eliza on reception whose smile was the best. Please pass on my gratitude to your staff especially Eliza. Our train journey home was appalling as 3 trains were severely delayed resulting in us missing connections and arriving home 2 hours late. We need another holiday with you. Thank you again
Sheilagh, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Christopher, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We have been to this hotel numerous times and always found everything to be first rate. Lovely staff and great rooms
Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stains on floor of toilet Toilet seat loose and bumps against toilet seat when opening door
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for a night away
Very warm welcome into an impressive building. All staff were friendly and helpful. Large comfortable room. Great selection at breakfast. Super convenient for the station, a little out of town but a pleasant walk . Will definitely stay again.
Wenda-Kate, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wilson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

cool historic ambiance...pleasant stay.
Nice location, clean, friendly helpful staff, breakfast was great also. Holel as some traditional ambiance from the good ole days, that's what made this stay a pleasure. Room was clean, spacious/comfortable. I'd stay here again! paid parking at the rear.
Jonathan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Roger, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous bed
Sandra, 1-night trip
Verified Hotels.com guest review

6/10 Good

Louisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice relaxing stay.👍😉
Anthony, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient and attractive hotel
Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hamish, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel close to all amenities. Lovely room and great breakfast. All staff very helpful, friendly and professional. Will definitely be back.
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 3-night trip
Verified Hotels.com guest review

6/10 Good

Check in took about ten mins as they couldn't find my booking. Eventually got sorted and went to the room you had to be arnie to open that door it definitely wants looking at also the air conditioning when turning the light on in the bathroom wants sorting what an absolute racket that makes.there was also an unsightly hole in the bath that had been filled in with filler.not a great job either..the room however was clean and tidy.the breakfast was nice excluding the porridge that was something id not tasted since borstal.yuk..tge staff were great and looked v smart in their uniforms and were a credit to the hotel. The hotel is in a noisy part of chester right next to the station.
Mr robert, 2-night trip
Verified Hotels.com guest review