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Hotel Ambra

2.5 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Hotel Ambra

Private kitchen
BBQ/picnic Area
Hallway
Reception
Desk, laptop workspace, free WiFi, bed sheets
Hotel Ambra, located close to Playacar Golf Club, offers a tranquil retreat with a charming garden and laundry facilities. Guests can unwind in the swimming pool with sun loungers or stay connected using free in-room WiFi.

Reviews

8,8 out of 10
Excellent

Popular amenities

  • Pool
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Self-serve laundry
  • Concierge services
  • Picnic area
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is R690
R886 total
includes taxes & fees
27 Feb - 28 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Desk, laptop workspace, free WiFi, bed sheets

Junior Room

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Private bathroom
Rainfall showerhead
Microwave
Cookware/dishes/utensils
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Satellite channels
Netflix
Daily housekeeping
Desk
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Satellite channels
Netflix
Daily housekeeping
Desk
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Hotel Colonial Playa del Carmen

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
7.8 out of 10, Good, (1193)
The price is R824
R1 048 total
includes taxes & fees
27 Feb - 28 Feb
Hotel Colonial Playa del Carmen
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About the area

Map
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712

What's nearby

  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playacar Golf Club - 6 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive
  • Cozumel Intl. Airport (CZM) - 13.2 miles/21.2 km

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬10 min walk
  • ‪Amor a Mar - ‬10 min walk
  • ‪Rolandi's - ‬14 min walk
  • ‪The Wolf Specialty Coffee - ‬6 min walk

About this property

Hotel Ambra

At Hotel Ambra, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. Other features include an outdoor pool, a terrace, and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 39 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Mosquito nets
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch LED TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Ambra Hotel
Hotel Ambra Playa del Carmen
Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Does Hotel Ambra offer free cancellation for a full refund?

Yes, Hotel Ambra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambra?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Ambra?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Ambra?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Ambra?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Hotel Ambra and nearby?

Hotel Ambra has an outdoor pool and a picnic area, as well as a garden.

What's the area around Hotel Ambra like?

Hotel Ambra is in Ejidal, a short 4-minute walk from Centro Maya Shopping Center.

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Hotel Ambra Reviews

Reviews

8,8

Excellent

9,0/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,8/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

4/10 Fair

Not a place to stay if you have breathing issues
The Hotel Ambra is a mixed pla e for me. The staff and their willingness to be of assistance was excellent. I liked them very much. They worked hard to keep a very clean hotel. Kudos for that. However, in three days I was in three different rooms because of an odor/scent that was pervasive in each room. The second room had ants galore, enen in and on the bed. The third room produced the worst night of sleep I can ever remember having. The bed and pillows just did not work for me. Despite having paid for a full weeks stay, I left on day three because I could not bear to subject my body and mind to another night of torcher. I liked the people but hated the rooms.
Linda, 7-night trip

8/10 Very good

Good service
ALEX, 2-night trip

8/10 Very good

Service
Alexander, 1-night trip

10/10 Exceptional

Awesome no frill accommodations
Great stay!! Straight to the point and all the staff were friendly.
Sybia S, 4-night trip

6/10 Good

Good hotel
Leslie, 5-night trip

6/10 Good

Prior to arriving, I called the hotel to ask for an early check in, the receptionist told me yes. Upon arriving, the reception area smelled very bad of food and the receptionist from sitting down was yelling to me at the door, check in is at 3pm. I used translator to tell her I called and she told me I could arrive early. She agreed. I would suggest give better service to new guests. I have never been greeted in such a way by being yelled at across the room when arriving anywhere and I am a worldly traveller.
Chrystal, 1-night trip

10/10 Exceptional

Great Stay
Would certainly stay there again
5-night trip

6/10 Good

OK
Javier Alain, 1-night trip

10/10 Exceptional

The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel.
Mokhtar, 7-night trip

8/10 Very good

Does the Job!
We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good.
Tim, 1-night trip

10/10 Exceptional

Amazing !!
Vincent, 12-night trip

10/10 Exceptional

Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking.
Jose, 1-night trip

8/10 Very good

9/10 service
We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again!
Semah, 3-night trip

8/10 Very good

It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.
Boris, 10-night trip

8/10 Very good

Very basic, very clean. Charmless.
Noam, 1-night trip

8/10 Very good

Rooms View to the streets are very noisy. Other than that location and property very nice
roberto, 2-night trip

10/10 Exceptional

Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building.
Michael, 5-night trip

10/10 Exceptional

Personal servicial
Pedro, 1-night trip

8/10 Very good

The only problem was the patio door didn’t lock. I stacked-up furniture against the door that would knock over and awaken me if intrusion. Other than that it was a clean quiet place.
Robert, 1-night trip

4/10 Fair

Stayed two weeks. The rooms are decently clean but the area is very noisy and all that sound comes right inside. It’s worse in the “apartment” style units with cooking facilities. They’re in their own tower and have two extra windows, plus the door opens to outside. As for the cooking facilities, they don not have a microwave as advertised and they provide no cookware or dishes or utensils - but they will promise to get them sometime in the future. They’ll also promise to get clothing hangers, but never actually will. There is no laundry on site as advertised. Not in the room and not as a service. Night staff are rude, day staff are friendly if unhelpful. Night staff also cannot read Spanish well or understand any English, so be prepared to speak in only Spanish after 7 or 8pm if you need anything. The pool is sketchy and it and the main floor lobby area are sparse and unwelcoming. Do not expect to spend any time outside your room unless you’re leaving the hotel. There is a mall across the street. It’s likely one of the most expensive malls in the country, where you will find a very sketchy looking laundromat. The grocery store there is good for selection, but the prices are mismatched or simply untrue on most items we purchased. Air conditioning at the hotel worked very well and the wifi worked well most of the time. Bring your own Netflix account if you plan to use the tv at all.
Anthony, 7-night trip

8/10 Very good

Juana, 2-night trip

10/10 Exceptional

Juan Manuel, 1-night trip

8/10 Very good

César Enrique, 1-night trip

10/10 Exceptional

Dulce, 2-night trip

10/10 Exceptional

Gerardo Daniel, 1-night trip