Guests
All properties in Cancun (and vicinity), Quintana Roo, Mexico

Hotel Imperial las Perlas

3.5-star beachfront hotel with outdoor pool, near Turtle Beach

  • Free WiFi in lobby and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach bar
  • Beach
  • Outdoor Pool
Outdoor Pool. Image 1 of 36.
1 / 36Outdoor Pool
Blvd. Kukulcan Km 2.5, Cancun (and vicinity), 77500, QROO, Mexico
6,6.Good.
  • excellent place, very good customer service and a lot of entertainment for a very good…

    Apr 21, 2021

  • The Hotel staff was very kind. However nothing about the hotel was like it was presented…

    Mar 24, 2021

See all 120 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Zona Hotelera
  • Tortuga Beach - 2.5 mi / 4 km
  • Las Americas Cancun Mall - 6.2 mi / 10 km
  • Cancun Convention Center - 7.1 mi / 11.5 km
  • Cancun Interactive Aquarium - 8.7 mi / 14 km
  • La Isla Shopping Mall - 8.8 mi / 14.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room

Location

Blvd. Kukulcan Km 2.5, Cancun (and vicinity), 77500, QROO, Mexico
  • In Zona Hotelera
  • Tortuga Beach - 2.5 mi / 4 km
  • Las Americas Cancun Mall - 6.2 mi / 10 km

What’s around

Landmarks

  • In Zona Hotelera
  • Tortuga Beach - 2.5 mi / 4 km
  • Las Americas Cancun Mall - 6.2 mi / 10 km
  • Cancun Convention Center - 7.1 mi / 11.5 km
  • Cancun Interactive Aquarium - 8.7 mi / 14 km
  • La Isla Shopping Mall - 8.8 mi / 14.2 km
  • Aquaworld - 10.6 mi / 17 km
  • Norte Beach - 12.2 mi / 19.6 km
  • Delfines Beach - 13.2 mi / 21.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

At a glance

Hotel size

  • This hotel has 115 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Sunday: 7:30 AM - 10:30 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception

Things to do

  • Outdoor pool
  • Children's pool

Working away

  • Number of meeting rooms - 2

Facilities

  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch plasma TV
  • Netflix
  • Cable TV channels

Stay connected

  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Hotel Imperial las Perlas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Small print

Also known as

  • Imperial Las Perlas Cancun
  • Hotel Imperial las Perlas Hotel
  • Hotel Imperial las Perlas Cancun
  • Hotel Imperial las Perlas Hotel Cancun
  • Hotel Imperial las Perlas with optional All Inclusive

Optional extras

Buffet breakfast is offered for an extra charge of MXN 150 for adults and MXN 75 for children (approximately)

Policies

Pool access available from 9:00 AM to 8:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Christmas Day (25 December) Gala Dinner per adult: MXN 450
  • Christmas Day (25 December) Gala Dinner per child: MXN 200 (from 4 to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: MXN 600
  • New Year's Day (1 January) Gala Dinner per child: MXN 300 (from 4 to 11 years old)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Imperial las Perlas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is 12:30 PM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Cocos and Grill (12-min walk), El Pescado Ciego (2.1 mi), and El Tigre y El Toro (2.1 mi).
  • No, this hotel doesn't have a casino, but PlayCity Casino (3-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
  • Hotel Imperial las Perlas has 2 bars and an outdoor pool.
6,6.Good.
  • 10,0.Exceptional

    Good place to stay if you are just looking for a place to sleep and will be mostly sightseeing. Bar services is really good with friendly staff

    5 night romance trip, Mar 24, 2021

    Verified Expedia guest review

  • 8,0.Very good

    It was very quaint and the people were very friendly

    5 night trip, Mar 21, 2021

    Verified Expedia guest review

  • 4,0.Fair

    Ok if you only want to sleep there

    The rooms were very basic and no internet in the rooms. No access to the beach at all. It was annoying being hounded whenever you came in or left about packages and tours. The room had no fridge, no microwave, nothing besides running water. We came with basic in mind since we had full week of activities. But being constantly hounded about other tours was annoying. The staff at the restaurant can be rude depending who was working, food was pretty much the same everyday. Traveling with kids it was helpful but they got tiered of the same thing.

    omar, 7 night family trip, Mar 17, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Ok place

    Sergio, 1 night family trip, Mar 15, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Front door broken. Shower door broken. Price change from advertising. Beach filthy. Food dry and no taste. Staff unreliable and untrustworthy

    2 night family trip, Mar 14, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Wifi was terrible in common areas plus they don’t have wifi in the rooms.

    1 night trip, Mar 13, 2021

    Verified Orbitz guest review

  • 2,0.Poor

    We arrived to learn that there was no wifi in the guest rooms. When we were shown to our room, we found that the floor was wet, and the air conditioner was not working. We went back to the front desk, canceled our reservation for the week, and were still charged for an evening in which we didn't stay at the hotel.

    4 night romance trip, Feb 18, 2021

    Verified Expedia guest review

  • 6,0.Good

    Locations is good for budget travellers can take a quick from bus to old or new town

    3 night trip with friends, Dec 26, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Great

    Our travels was amazing nice everything

    Marlon, 1 night family trip, Dec 23, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Extremely disappointed

    It’s a real shame to find a hotel that only provides wifi service in the lobby and that advertises a dirty port as beach front

    Alena, 1 night trip with friends, Dec 18, 2020

    Verified Hotels.com guest review

See all 120 reviews