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Cayo Exclusive Resort & Spa

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Superior Room with Private Pool - Sea View | Terrace/patio
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Family Duplex with Private Pool - Basement Level - Sea View | Terrace/patio

Overview of Cayo Exclusive Resort & Spa

VIP Access

Cayo Exclusive Resort & Spa

5.0 star property
Upscale beachfront hotel with spa, near Plaka Beach

9,6/10 Exceptional

45 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach towels
  • Seasonal outdoor pool
For families
  • In-room childcare (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Nikos Kazantzakis Airport (HER) - 54 min drive
  • Sitia (JSH) - 98 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Thalassa - 8 min walk
  • Charoupia - 8 min walk
  • Despina - 4 min drive
  • Taverna - 5 min drive
  • Anemomylos - 5 min drive

About this property

Cayo Exclusive Resort & Spa

At Cayo Exclusive Resort & Spa, you can spend time at the beach enjoying the shade from a beach umbrella. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Stone Beach by Cayo, one of 4 restaurants, serves Mediterranean cuisine and is open for lunch. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a health club.

Languages

English, French, German, Greek, Italian, Russian, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a EUR 40 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
  • This property offers health screenings for COVID-19. Antigen screening is available at no charge, once per stay. PCR screenings are available for EUR 40, once per stay. Additional screenings are available for EUR 20 per antigen screening and EUR 60 per PCR screening. Guests should contact the front desk upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Bed rails
  • Stair gate
  • Outlet covers

What to do

  • On the beach
  • Free beach shuttle
  • Helicopter/airplane tours
  • Private winery tours
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby
  • Winery tours nearby

Working away

  • 3 meeting rooms
  • Conference space (1292 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Ukrainian

Room amenities

Be entertained

  • 49-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Armonia has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Stone Beach by Cayo - This beachfront restaurant specializes in Mediterranean cuisine and serves brunch, lunch, and light fare.
Ambrosia Main Restaurant - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Sage & Thyme Mediterranea - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Kelari Gourmet Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Enastron Pool Bar - This bar is located by the pool. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The property is closed during January, February, March, November, December, and April.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 70.0 per day
  • Airport shuttle service for children up to age 12 costs EUR 120 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The outdoor pool closes for the season in October
  • Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a EUR 40 fee; reservations are required for on-site testing.

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Frequently asked questions

Is Cayo Exclusive Resort & Spa currently open?
The property is closed during January, February, March, November, December, and April.
Does Cayo Exclusive Resort & Spa offer free cancellation for a full refund?
Yes, Cayo Exclusive Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cayo Exclusive Resort & Spa?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, free onsite COVID-19 testing (antigen/rapid screening) is available, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Cayo Exclusive Resort & Spa?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Cayo Exclusive Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cayo Exclusive Resort & Spa?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Cayo Exclusive Resort & Spa?
Yes, an airport shuttle is available. The charge is EUR 120 per vehicle one-way.
What are the check-in and check-out times at Cayo Exclusive Resort & Spa?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Cayo Exclusive Resort & Spa and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Cayo Exclusive Resort & Spa also has 2 bars, a seasonal outdoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Cayo Exclusive Resort & Spa?
Yes, there are 4 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Thalassa (8-min walk), Charoupia (8-min walk), and Despina (2.8 mi).
Does Cayo Exclusive Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Cayo Exclusive Resort & Spa like?
Cayo Exclusive Resort & Spa is located a short 4-minute walk from Plaka Beach.

Overall score and ratings

9,6

Exceptional

9,7/10

Cleanliness

9,5/10

Staff & service

9,6/10

Amenities

9,7/10

Property conditions & facilities

9,1/10

Eco-friendliness

6/10 Good

Nice view bad food
nasser, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ifat, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

A proper Chill pill
Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, picturesque, amazing staff and food
Jason Ayodele, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendliness, Terrific villas
Christos, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel and its staff and everything during our stay was excellent. A very memorable stay.
Pavan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Every Amazing
Amazing hotel, couldn’t have asked for anything more. Every room has a sea view and private pool which was so relaxing, we also loved to spend time at the beach area which was free to use for hotel guests. Free parking was also a nice touch as well as the shuttle to run us down to the beach and back (or it’s a 5 min walk). The staff were also amazing, nothing was too much trouble. We loved spending our evenings in Plaka, there are lots of restaurants (all really good) and several little shops, we preferred Plaka to the nearby areas of Elounda and Agios Nikolaos.
Kieran, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lesley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review