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1 room, 2 adults

Crowne Plaza Dubai, an IHG Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
Sheikh Zayed Road, Po Box 23215, Dubai, United Arab Emirates

Luxury hotel with 7 restaurants, near Dubai Garden Glow
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Excellent service from the front desk team. They could not have been more helpful or…Mar 29, 2021
  • Terrible for a 5-star hotel. Saw that it was a 5 star, booker and was shocked of the…Jan 28, 2021

Crowne Plaza Dubai, an IHG Hotel

from ZAR 1,038
  • Club Room (Crowne Plaza)
  • Standard Room
  • Deluxe Room, 1 King Bed, Non Smoking (Superior)
  • Deluxe Room, 1 King Bed, Smoking (Superior)
  • Club Room, 1 King Bed, Smoking (Executive)
  • Family Room, 1 King Bed, Non Smoking
  • Executive Suite, Non Smoking (W/ Club Lounge Access)
  • Suite, Non Smoking (Crowne with Club Lounge Access)
  • Club Room, 1 King Bed, Non Smoking (Crowne Plaza)
  • Presidential Suite, 2 Bedrooms, Non Smoking
  • Royal Suite

What’s around Crowne Plaza Dubai, an IHG Hotel

Landmarks

  • In Trade Center
  • Dubai Mall - 37 min walk
  • Burj Khalifa - 43 min walk
  • Dubai Garden Glow - 31 min walk
  • Dubai Frame - 41 min walk
  • Gold Souk - 7.2 mi / 11.5 km
  • Dubai Parks and Resorts - 31.4 mi / 50.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 16 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Emirates Towers Station - 7 min walk
  • Financial Centre Station - 16 min walk
  • Al Jafiliya Station - 25 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 568 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 3961
  • Conference space size (meters) - 368
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • Arabic
  • English
  • Filipino
  • Hindi
  • Russian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Crowne Fitness has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Dana - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Al Fresco - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Sakura - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

Chamas Churrascaria - This buffet restaurant specializes in Brazilian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Trader Vic's - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Crowne Plaza Dubai, an IHG Hotel’s small print

Also known as

  • Crowne Plaza Dubai
  • Crowne Plaza Dubai
  • Crowne Plaza Dubai, An Ihg
  • Crowne Plaza Dubai, an IHG Hotel Hotel
  • Crowne Plaza Dubai, an IHG Hotel Dubai
  • Crowne Plaza Dubai, an IHG Hotel Hotel Dubai
  • Crowne Plaza Hotel Dubai
  • Dubai Crowne Plaza
  • Crowne Plaza Dubai Festival City Hotel Dubai
  • Crowne Plaza Dubai Hotel

Policies

All guests must show a valid passport. This is the only form of identification that is accepted at this property.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 125 for adults and AED 63 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 200 per vehicle (one-way, Maximum occupancy 2)

Wired Internet access is available in guestrooms for AED 80 per day (rates may vary)

Wired Internet access is available in public areas for AED 80 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Dubai, an IHG Hotel

  • Does Crowne Plaza Dubai, an IHG Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Dubai, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Dubai, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Dubai, an IHG Hotel?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at Crowne Plaza Dubai, an IHG Hotel?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Crowne Plaza Dubai, an IHG Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Dubai, an IHG Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Dubai, an IHG Hotel?
    Yes, there are 7 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Fibber Magee’s (4-min walk), Tresind (5-min walk), and Ballarò Dubai (9-min walk).
  • Is airport shuttle service offered by Crowne Plaza Dubai, an IHG Hotel?
    Yes, an airport shuttle is available. The charge is AED 200 per vehicle one-way.
  • What is there to do at Crowne Plaza Dubai, an IHG Hotel and nearby?
    Crowne Plaza Dubai, an IHG Hotel has a spa and an outdoor pool, as well as a 24-hour health club.

Recent reviews

Good 7,8 From 294 reviews

Exceptional 10,0
Recommended for others
Staff was very nice, polite. Breakfast was nice and they take care about safety issues.
TAREQ, ie3 night trip
Fair 4,0
Not really a 5 star hotel
Overall, this is an old building that shouldn’t be called a 5 star hotel. The rooms caused severe allergic reactions and the rooms are in real need of a make over. Often had to go down to the counter to talk to reception because no one would pick up the phone. Although the staff are friendly, it seems that they are overworked.
Ali, ie3 night family trip
Good 6,0
load music at the middle of the night
il4 night business trip
Very good 8,0
Old building , not very clean, staff not well trained!
us7 night trip
Exceptional 10,0
Excellent Reception and very courteous and helpful staff. Keep it up.
Felix, us1 night family trip
Good 6,0
The hotel was good but I thought the bed could have been soft
James, ie1 night business trip
Exceptional 10,0
Service with a genuine smile
Really comfortable and pleasant 3 night stay in a Club Room which is exceptional value, service exceptional and quality of food and drink for a lounge superior to most.
Christopher, gb3 night trip
Good 6,0
Not a Pleasant stay
Bed was too small. No multiple charging points. Furniture was outdated.
Ritesh, in2 night business trip
Exceptional 10,0
Crown Plaza was the perfect choice
It was great to choose Crown Plaza for our short visit to Dubai. Very Comfortable stay, no issues. Breakfast can be improved.
arshad, us2 night family trip
Exceptional 10,0
Very nice hotel. Prefect location in the main area of town. Easy access to most attractions and malls. I would likely stay here again. Good value for money also considering it’s a 5-Star.
AMMAR, us3 night family trip

Crowne Plaza Dubai, an IHG Hotel