The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

Primary image
Outdoor pool
O'Presidential Suite Lake View | Terrace/patio
O'Presidential Suite Lake View | Terrace/patio
Ruby City View | Minibar, in-room safe, desk, blackout drapes

Overview of The Oriental Jade Hotel

VIP Access

The Oriental Jade Hotel

5-star property
Luxury hotel with outdoor pool, near Hoan Kiem Lake

9,6/10 Exceptional

544 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is R2 173
Price available on 2022/10/10
Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Pool bar
  • Room service
  • Spa services
  • Business center
  • 2 meeting rooms
  • Airport pick-up service
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 5 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 50 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 23 min drive
  • Airport pick-up service

About this property

The Oriental Jade Hotel

5-star luxury hotel in the heart of Old Quarter
Consider a stay at The Oriental Jade Hotel and take advantage of an airport pick-up service, a poolside bar, and a terrace. For some rest and relaxation, visit the sauna, and indulge in a massage, a facial, or a body treatment. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), tour/ticket assistance, and a front desk safe
  • Concierge services, free newspapers, and express check-out
  • A 24-hour front desk, luggage storage, and a porter/bellhop
  • Guest reviews speak highly of the breakfast, central location, and helpful staff
Room features
All guestrooms at The Oriental Jade Hotel boast perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Hydromassage showers, free toiletries, and hair dryers
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Thai massages, facials, and body scrubs.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 300000 for adults and VND 300000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 634500 per vehicle. Maximum occupancy 2
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for VND 940000 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - 0106639879

Also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

Does The Oriental Jade Hotel offer free cancellation for a full refund?
Yes, The Oriental Jade Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Oriental Jade Hotel?
As of 06 October 2022, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 10 October 2022 start from R2 173, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Oriental Jade Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Oriental Jade Hotel?
Yes, there's an outdoor pool.
Are pets allowed at The Oriental Jade Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Oriental Jade Hotel?
Sorry, there's no onsite parking at The Oriental Jade Hotel.
Is airport shuttle service offered by The Oriental Jade Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 634500 per vehicle.
What are the check-in and check-out times at The Oriental Jade Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at The Oriental Jade Hotel and nearby?
The Oriental Jade Hotel has an outdoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near The Oriental Jade Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Noodle & Roll (3-min walk), Rue Lamblot (4-min walk), and Cong Caphe (4-min walk).
What's the area around The Oriental Jade Hotel like?
The Oriental Jade Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral. Travelers say the local area is very central perfect for sightseeing.

Overall score and ratings

9,6

Exceptional

9,6/10

Cleanliness

9,7/10

Staff & service

9,3/10

Amenities

9,4/10

Property conditions & facilities

9,3/10

Eco-friendliness

10/10 Exceptional

Best stay in Hanoi
Such a great stay at a hotel nearby everything in Hanoi’s Old Quarter. This hotel and staff were so accommodating in every way. They let me check in early and check out late and they let me wait around and shower before my 11pm flight. Not to mention the hotel and rooms are beautiful and comfortable. I will definitely stay here the next time I’m in Vietnam!
Emma, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best staff and hotel in Hanoi!!!
The staff at the oriental jade hotel in Hanoi are Rockstars. The bellman are so quick to assist with your bags when you open the door from the cab or walk up to the hotel and they won't let you bring your bags up they make sure to do it. They are so eager to help and very bubbly and smiley (authentic smiles). The front desk staff really went above and beyond for us when we had a trip cancel due to the typhoon and ended up staying an extra night they were so happy to welcome us back and assisted us with alternate plans. Specifically, Lucy, Mary, and Autumn were soooo helpful. We have several interactions with them and they were excited to share with us food recommendations and meals and other ideas to help us experience the Hanoi and surrounding cuisine. They greeted us everything we entered or left with big smiles and sent us away with smiles and waves at our car (even in the rain). They even proactively helped us arrange taxis to the airport for the correct amount of time in advance for a set price which was appreciated. Felt like this was our home in Hanoi while we were there and we will never forget the excellent hospitality we experienced at this hotel. The pool has an amazing view, the rooms are sparkling clean and the location and service and value cannot be beat in Hanoi old quarter. 6 stars for this hotel in my experience!!
Kara, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Service With a Smile
Service with a smile. Very accommodating staff which made our stay enjoyable in a busy city centre.
Jimmy, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff . Comfortable hotel in the centre. Wonderful experience .
Cathy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

A very pleasant stay
A very good boutique hotel,well mannered and polite staff, decent amenities in the room. Everything works perfect- air conditioning,bedding, hot and cold water in the bathroom The only place where I found a bit of stinginess was in the supply of drinking water and the tea tray. Shout out to Ms Autumn at the reception - a very well trained and polite and smiling girl- in my years of travelling and booking hotels with Expedia/ Hotels.com, she is the only hotel staff who knew that Gold members have an automatic room upgradation. Loved my stay wven though I had to raise my vouce for some additional drunking water and tea bags.
Abu, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Solo Travels
Hotel was great, room was clean, one of the most comfortable beds I’ve experienced in My Asian travels! Bathroom was large and had both a shower and soak tub. The city view wasn’t much of a view but the roof too bar/pools more than make up for that! Breakfast was ok, bar drinks also ok. Spa was lovely as well. Staff was very friendly and helpful, especially with my transfers (from airport and to HaLong). Would definitely stay again if in Hanoi!
Elisabeth, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Niels, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Yang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business trip stay
I appreciated the kind upgrade to a room with view even for my one night stay. The room was fantastic and the best is the firm pillow. Will definitely be back!
Christopher, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 3-night trip
Verified Hotels.com guest review